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Hugo and Carter's Lodge Rotorua NZ

3.5 star property
Guesthouse with bar/lounge, near Polynesian Spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hugo and Carter's Lodge Rotorua NZ

Front of property
Twin Room | Living area | TV, fireplace
Fireplace
Twin Room | Premium bedding, desk, iron/ironing board, free WiFi
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Non-smoking
  • Free parking
  • Free WiFi
Main amenities
  • Breakfast available
  • Bar/lounge
  • Terrace
  • Garden
  • Luggage storage
  • Bike rental
Feel at home
  • Kitchenette
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room

Deluxe Room | Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room

Highlights

Furnished patio
Separate sitting area
Fireplace
Heating
Kitchenette
Refrigerator
TV
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Premium bedding, desk, iron/ironing board, free WiFi

Twin Room

Highlights

Furnished patio
Separate sitting area
Fireplace
Heating
Kitchenette
Refrigerator
TV
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

VacationStay on Lake Rd

Kitchen
Laundry facilities
Free parking
Free WiFi
The price is ￥17,152
￥29,007 total
includes taxes & fees
Nov 28 - Nov 29
VacationStay on Lake Rd
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About the neighborhood

Map
409 Old Taupo Road, Rotorua, 3015

What's nearby

  • Te Puia New Zealand Maori Arts and Crafts Institute - 14 min walk - 1.2 km
  • Redwoods Whakarewarewa Forest - 2 min drive - 1.6 km
  • Whakarewarewa: The Living Maori Village - 2 min drive - 2.2 km
  • Rotorua Central Mall - 4 min drive - 2.8 km
  • Polynesian Spa - 5 min drive - 4.0 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Shadehouse Cafe - ‬4 min drive
  • ‪Pantry D'or - ‬14 min walk
  • ‪Scope Cafe Rotorua - ‬4 min drive

About this property

Hugo and Carter's Lodge Rotorua NZ

Hugo and Carter's Lodge Rotorua NZ puts you within a 10-minute drive of Polynesian Spa and Skyline Rotorua. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. Other features include a terrace and a garden.

Languages

English

At a glance

Hotel size

  • 2 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is 10 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • There is no front desk at this property
  • Guests can access their accommodation through a private entrance
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Breakfast is available by reservation only and must be requested in advance.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast each morning (surcharge)
  • Bar/lounge

Services

  • Luggage storage
  • Bicycle rentals

Facilities

  • Garden
  • Terrace

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Furnished patio
  • Fireplace
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Kitchenette

Fees & policies

Refundable deposits

  • Deposit: NZD 100.00 per stay

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 25.00 per person

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hugo Carter's Lodge Rotorua NZ
Hugo Carter's Lodge NZ
Hugo Carter's Rotorua NZ
Hugo Carter's NZ
Hugo And Carter's Rotorua Nz
Hugo and Carter's Lodge Rotorua NZ Rotorua
Hugo and Carter's Lodge Rotorua NZ Guesthouse
Hugo and Carter's Lodge Rotorua NZ Guesthouse Rotorua

Frequently asked questions

Does Hugo and Carter's Lodge Rotorua NZ offer free cancellation for a full refund?
Yes, Hugo and Carter's Lodge Rotorua NZ does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hugo and Carter's Lodge Rotorua NZ?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hugo and Carter's Lodge Rotorua NZ?
Yes, there's free self parking.
What are the check-in and check-out times at Hugo and Carter's Lodge Rotorua NZ?
You can check in starting at 2 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Hugo and Carter's Lodge Rotorua NZ and nearby?
Hugo and Carter's Lodge Rotorua NZ has a garden.
Does Hugo and Carter's Lodge Rotorua NZ have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a refrigerator and an espresso maker.
Does Hugo and Carter's Lodge Rotorua NZ have any outdoor private spaces?
Yes, every room features a furnished patio.
What's the area around Hugo and Carter's Lodge Rotorua NZ like?
Hugo and Carter's Lodge Rotorua NZ is a short 14-minute walk from Te Puia New Zealand Maori Arts and Crafts Institute and 19 minutes' walk from Whakarewarewa Hot Springs.

Hugo and Carter's Lodge Rotorua NZ Reviews

Reviews

7.8

Good

8.8/10

Cleanliness

6.4/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Very Good

3-night trip
Verified Expedia guest review

2/10 Poor

2-night trip
Verified Expedia guest review

10/10 Exceptional

Comfortable place to stay
It is a very nice, cosy and quiet place to stay. It will be great if there is a microwave to heat food.
Catherine, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Clean and comfortable
Place was clean and comfortable. Only thing missing was a microwave.
Dean, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice lodge close to Te Puia Maori experience
Overall great lodge in a quiet location close to Te Puia Maori experience. Lovely to have a shared living room with a kitchenette so you could spend time relaxing. The only thing missing was a microwave or hot plate to heat stuff if you wanted to. It was not staffed on arrival, you were asked to call and get the lock access code, but this was made clear on our booking. We did not actually meet them in person. When we arrived the room was unmade, but this was quickly rectified after a phone call. She was very apologetic and explained why it had happened. We met the housekeeping staff as they came to clean the room, and they were quite pleasant and helpful, giving us ideas of where to visit locally for the best experience in Rotorua. We had to stay an extra night and our hostess was very accommodating of our request. Overall a great stay. Would return again.
Charlene, 2-night trip
Verified Expedia guest review

8/10 Very Good

Old style lodge with nice interior
I start with the things I did not like: do not book this facility in case you do not own a NZ SIM card or any other option to make phone calls at reasonable prices. The owner is not on site, hence there is no reception. Instead he will call you and give you a door access code. In my case this needed two calls, which cost me in total nearly 100 NZ $ ... Also the lodge was very hard to find, which needed the second call, to guide me to the right house. So if you have a cheap option to phone, no problem. The lodge itself is very nice, delicate furniture, expensive leather chairs. There is even an open fire place in the shared living room. Internet is fast, you have a basket with beverages in the room - each item is 2 NZ $ We spent there 4 nights, but we did not get any service. No dust pin was emptied (which was already quite full) and no towels where changed. No cleaning of the room. The location is a little bit offside the town, so without a car you cannot reach this place well. Overall the room was nice and it was quiet. So if you do not mind the above mentioned issues it is worth staying there.
Karin, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Très belle chambre, cependant très impersonnel nous avons eu uniquement un contact téléphonique.
Mary, 1-night family trip
Verified Hotels.com guest review