The hotel had all the great ideas to make an amazing place but execution was terrible , low budget, and the lack of maintenance didn't help.
Location: slightly in the middle of nowhere, but hoi an is quite small so it is manageable but I would never be back.
Cleanliness: the dirtiest hotel I've ever been. I literally did not sleep all night. When we first checked in, we walked into the room. I found hair on the bed which I just counted as human error. Then I went to use the toilet where there were stains on the side. The "great" outdoor bathtub seemed to be made of cheap plastic material so you could see how dirty it was inside. Shortly after I used the washroom, a man who I assume is a cleaner, appeared out of nowhere to water the grasslands of our bathroom. But what if I was taking a shower? The lack of privacy is a huge problem. At this point, we were considering switching hotels. But we figured it was only one night and it couldn't get worse. We were wrong. After a night out, we got back and climbed into bed. As we were relaxing, I noticed lots of black spots. I pulled out of my flashlight and to my horror, they were bugs. I immediately jumped up and asked to change a room. The second room was worse. With stains and bugs.
Service: it is sad cuz they have the heart of good service even though they barely speak English and the condition of the hotel is so poor.
also the ac was not enough for their almost 40degrees weather. they said all their rooms were the same