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Vasa Hotel Surabaya

5.0 star property
Luxury hotel with spa, near Pakuwon Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Vasa Hotel Surabaya

2 restaurants, international cuisine
Outdoor pool, sun loungers
Front of property
View from room
Lobby
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Bar
  • Spa
  • Free parking
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free shopping center shuttle
  • Fitness center
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Meeting rooms
For families
  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Rollaway/extra beds
  • Television
The price is ￥10,215
￥12,360 total
includes taxes & fees
Jan 5 - Jan 6, 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Select Twin Bed Room, City view

Free minibar, in-room safe, desk, blackout drapes

Select Twin Bed Room, City view

Highlights

Soundproofed
Free minibar items
LCD TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Breccia Suite, Bath up, City View, Executive lounge access

Breccia Suite, Bath up, City View, Executive lounge access | Free minibar, in-room safe, desk, blackout drapes

Breccia Suite, Bath up, City View, Executive lounge access

Highlights

Soundproofed
Executive Lounge
Free minibar items
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room, High floor, City View

View from room

Premium King Room, High floor, City View

Highlights

Soundproofed
Free minibar items
LCD TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room, High floor, City View

Free minibar, in-room safe, desk, blackout drapes

Premium Twin Room, High floor, City View

Highlights

Soundproofed
Free minibar items
LCD TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Apartment, 1 Bedroom, Kitchenette, City View

Executive Apartment, 1 Bedroom, Kitchenette, City View | Living room | 43-inch LCD TV with cable channels, TV

Executive Apartment, 1 Bedroom, Kitchenette, City View

Highlights

Separate dining area
Soundproofed
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
Free minibar items
LCD TV
  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms, Bathtub, City View

43-inch LCD TV with cable channels, TV

Executive Apartment, 2 Bedrooms, Bathtub, City View

Highlights

Soundproofed
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
Free minibar items
LCD TV
2 bedrooms
  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Twin Bed Room, City View, Executive lounge access

Free minibar, in-room safe, desk, blackout drapes

Executive Twin Bed Room, City View, Executive lounge access

Highlights

Soundproofed
Executive Lounge
Free minibar items
LCD TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Glacier Suite, Bath up, City View, Executive lounge access

Free minibar, in-room safe, desk, blackout drapes

Glacier Suite, Bath up, City View, Executive lounge access

Highlights

Soundproofed
Executive Lounge
Free minibar items
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 3 Bedrooms, Bathtub, City View

Executive Apartment, 3 Bedrooms, Bathtub, City View | Free minibar, in-room safe, desk, blackout drapes

Executive Apartment, 3 Bedrooms, Bathtub, City View

Highlights

Separate dining area
Soundproofed
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
Free minibar items
LCD TV
  • 132 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Select King Bed Room, City View

Free minibar, in-room safe, desk, blackout drapes

Select King Bed Room, City View

Highlights

Soundproofed
Free minibar items
LCD TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Bed Room, City View, Executive lounge access

View from room

Executive King Bed Room, City View, Executive lounge access

Highlights

Soundproofed
Executive Lounge
Free minibar items
LCD TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is ￥11,635
￥14,078 total
includes taxes & fees
Dec 22 - Dec 23
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About the neighborhood

Map
Jalan HR Muhammad No. 31, Surabaya, East Java, 60266

What's nearby

  • Pakuwon Mall - 5 min drive
  • Surabaya Plaza Shopping Mall - 9 min drive
  • Royal Plaza Surabaya - 9 min drive
  • Tunjungan Plaza - 9 min drive
  • Grand City Surabaya - 10 min drive

Getting around

  • Surabaya (SUB-Juanda) - 33 min drive
  • Tandes Station - 15 min drive
  • Surabaya Pasar Turi Station - 21 min drive
  • Surabaya Gubeng Station - 26 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

Restaurants

  • ‪Soto Ayam Ambengan Pak Sadi Asli - ‬5 min walk
  • ‪Seafood Artomoro Pak Kumis - ‬6 min walk
  • ‪Ming Garden - ‬9 min walk
  • ‪Waroeng Pati - ‬11 min walk
  • ‪Demandailing Cafe - ‬6 min walk

About this property

Vasa Hotel Surabaya

Vasa Hotel Surabaya features a free kids' club and puts you within a 10-minute drive of Tunjungan Plaza. You can visit the spa to be pampered with massages or body treatments, and 209 Dining, one of 2 restaurants, serves international cuisine. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers say great things about the overall property condition.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 388 rooms
    • Arranged over 36 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Offsite

    • Free shopping center shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Accessible airport shuttle

Room amenities

Be entertained

  • 43-inch LCD TV
  • Cable TV channels

Home comfort

  • Free stocked minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages and body treatments.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

209 Dining - This restaurant specializes in international cuisine.
Xiang Fu Hai - This restaurant specializes in Chinese cuisine. Open daily.
Chamas - This restaurant specializes in Brazilian cuisine. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 517880 for adults and IDR 312180 for children
  • Airport shuttle service is offered for an extra charge of IDR 425000 per vehicle (one-way, maximum occupancy 2)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for IDR 650000 per night
  • Airport shuttle service for children up to age 12 costs IDR 425000 (one-way)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Vasa Hotel
Vasa Surabaya
Vasa Hotel Surabaya Java
Vasa Hotel Surabaya Hotel
Vasa Hotel Surabaya Surabaya
Vasa Hotel Surabaya Hotel Surabaya

Frequently asked questions

Does Vasa Hotel Surabaya offer free cancellation for a full refund?
Yes, Vasa Hotel Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Vasa Hotel Surabaya?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Vasa Hotel Surabaya?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Vasa Hotel Surabaya?
Yes, there's free self parking.
Is airport shuttle service offered by Vasa Hotel Surabaya?
Yes, an airport shuttle is available. The charge is IDR 425000 per vehicle one-way.
What are the check-in and check-out times at Vasa Hotel Surabaya?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Vasa Hotel Surabaya and nearby?
Vasa Hotel Surabaya has a spa and an outdoor pool, as well as a fitness center.
Are there restaurants at or near Vasa Hotel Surabaya?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around Vasa Hotel Surabaya like?
Vasa Hotel Surabaya is located a short 13-minute walk from Al-Akbar Mosque.

Vasa Hotel Surabaya Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

The A/C is not strong enough. Rooms are outdated and white towels are stained. Ok bed and nice staff.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Faisal, 1-night trip
Verified Hotels.com guest review

2/10 Poor

8-night trip
Verified Hotels.com guest review

4/10 Fair

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Intan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hendrik Ori, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very posh and well equipped hotel located in one of the best spot in west Surabaya. Which unfortunately is also it's downside. Avoid staying here when there are known large events happening. Combined with the nightmare that is the nearby freeway exit, we had been stuck waiting for our turn at the elevator for 15-20mins, despite their staff best effort to coordinate it in real time with radios. Waiting for your valet to return can also take up to 30mins during some of these events.
Stephen, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Overall experience
SATISH, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kuang Yan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Service and staff hospitality are great. Thanks
Juwita, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

The variety and quality of breakfast were great. The customer service both at the front desk and breakfast were outstanding.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vishal V, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was very comfortable and service seemed excellent.
Grace, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Need to be fix ,the pool area
riccy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

great room with daily free minibar. spacious, nice bed, friendly staff.
Nenny, 2-night business trip
Verified Expedia guest review

8/10 Very Good

D, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

the room design and lighting is a bad joke; can't shave or comb hair with the light at wash basin; no working table and chair; never seen such stupid non functional room design and furnishing. Air conditioning is horrible; temperature done not come down and it feels very humid and damp; almost impossible to sleep with the thick comforter provided with non-functional air condition which is not only in my room by 3 others on different levels travelling with me. Never staying again in this hotel
Yagna N S, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

aprilia, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Bad 5 stars
Check in process were smooth, even-though it weren't at the 33th floor as declared on the booking site. We stayed 2 nights at the Glacier Suites. It was far from the standard of 5 stars hotels. The carpets we’re dusty and full of stains. The bathroom amenities and interiors were below par than advertised. Bedding was mediocre, 3 stars standards. Lack of placement in light switches. Overall it wasn't as we expect it to be. Lack of hospitality services in all aspect. Poor standards of social distancing and crowd control during pandemic.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Andrie, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Near access to the tol gate
Handojo, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Highly Recommended
Ammor, 1-night business trip
Verified Expedia guest review

6/10 Good

The hotel is getting old and cleanliness especially the shower is poor. The floor was slimy
Sufan, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Sit Hian, 2-night business trip
Verified Hotels.com guest review