The door knob was broken and removed off, which staff was mentioning? But it was still inconvenient. The bathroom smelled pretty bad and wet all over when I checked in the room, which was around 9pm. Towels were very thin like a towel for window cleaning.
I didn’t feel cleanness and would not be choosing this room over another 1BR on the north tower bldg.
Kumi
Kumi、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019 年 7 月 27 日
Cheonh
Cheonh、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019 年 4 月 26 日
宿泊されたお客様
4 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2019 年 4 月 16 日
Only 1 access card provided, very cumbersome when going in and out of property. Should consider providing 2. No toilet paper.
Other amenities provided OK. Pool was fabulous.
1 security guard said use of sunblock not allowed? Find this ruling really weird.
宿泊されたお客様
2 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019 年 3 月 25 日
johari
johari、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018 年 11 月 21 日
Great but not provided drinking water.
Alvin
Alvin、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2018 年 1 月 8 日
1st and the last time....
It was a disaster from the checking in till when I got the room. Everyone from the security guard to the guy in charge was rude. Communication was a nightmare. No toiletries were provided, even no toilet paper. Toilet was dirty. No remote controls for the aircon, batteries missing from the tv remote, no thrash bin or bag, no utensils in the kitchen. NOTHING WAS PROVIDED AS WHAT WAS INDICATED IN THE ROOM DESCRIPTION DETAILS.
Leonard
Leonard、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018 年 1 月 5 日
Maliki Kamal
Maliki Kamal、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2018 年 1 月 5 日
Worst experience ever !!!!
We checked into the Apartment Unit No. 1401 North Tower at 11pm after a tiring day and we were horrified to find that the whole place was not cleaned after the previous tenant moved out. All the rubbish bags were still on the floor, baby diapers inside the toilet, bathroom were not clean, beddings were not fixed / changed and full with hair, floor was dusty, and one of the bedroom floor was covered by water. We kept calling the Owner for 1 hour but no answer, sent him messages and the photos of the house condition, not a single reply. Obviously he knew about this and was trying to avoid us. Very disappointed with such service. Feel cheated.
Miss J
Miss J、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2017 年 12 月 28 日
Overall was good.
It really felt comfy and it just felt like home. The only downside was the location, there wasn’t any toiletries like shampoo, toothbrush. It will also be good if there’s washing machine and a hair dryer.
宿泊されたお客様
2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2017 年 12 月 27 日
Stay at Tebrau 1 premium 12 stay
The stay at tebrau premium is nice . Donald, the management staff is wonderful. Overall, we have a good experience for the stay. Will go back to stay again.
Alice
Alice、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2017 年 12 月 11 日
Real Bad Experience with Hotels.com
I could not check in at all as I did not make pre arrangement. When I reached the hotel and called the service staff, there is no answer and left me stranded at the hotel. It was already almost 12 midnight.
Peter
Peter、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2017 年 12 月 1 日
Overall good stay
Overall all good , but my family feel haunted , we booked few rooms
boon huat
boon huat、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2017 年 11 月 17 日
The stay was ok................................................
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2017 年 11 月 6 日
Rafeah
Rafeah、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2017 年 10 月 21 日
A great stay for a big family.
The check in experience was very bad. Thete is noone at the receptions. Been waiting and calling for a long time. The receptionist came 30 minutes later. Like what??!! While preparing to check in, there is no room for us. How can it be??? Im very mad! And, it tooks another 30min to settle. Meanwhile the receptionist were calling his dont know who? Than, we got a room. He mention the system is not updated. lol!!
Averall, the stay was very gopd. I love the decor of the room, amenities, cleanliness and its a safe stay. There are 24hour guards. So no worry. Would surely be back. But, pls be more updated and have a good customer service. Hope our next visit will be smoother.
Thank you
Siti
Siti、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2017 年 10 月 19 日
The room cleanliness is the only thing execellent
I arrive by 3.pm to check in but no one or no counter to check in.
Since the facilities is new, the lobby, elevator and walkaway is still under construction.
No assistance for check in and i have to wait almost 1 hour to get my room.
The parking also is payable.
Not enough access card to enter and the security cant speak english or malay.
There was only one person whose doing all the runners.
Thanks to him.