The communication before arrival was good, and upon check-in, Sonia was really helpful and informative. The parking on site is really useful. The location is about 10 minutes drive away from the old centre of Sirmione and the ferry, so easy to access. But there are a selection of good restaurants, gelaterias and supermarkets near the hotel, so actually it was nice to be away from the busy centre! Pool was mostly quite and enjoyable. Overall, staff were very helpful and polite!