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Résidence Hôtelière Otroiza

Cilaos guesthouse in city center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Résidence Hôtelière Otroiza

Standard Double Room, Balcony, Mountain View | View from room
Mountain view
Balcony
Standard Double Room, Accessible | Premium bedding, desk, cribs/infant beds, rollaway beds
Front of property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Air conditioning
  • Free WiFi
  • Laundry facilities
  • Free parking
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Terrace
  • Air conditioning
  • Garden
  • Front-desk safe
  • Microwave in a common area
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is ￥14,901
￥15,214 total
includes taxes & fees
Dec 22 - Dec 23

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Triple Room, Terrace, Mountain View

Standard Triple Room, Terrace, Mountain View | Premium bedding, desk, cribs/infant beds, rollaway beds

Standard Triple Room, Terrace, Mountain View

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Premium bedding
Portable fan
Private bathroom
Hair dryer
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 3 Large Twin Beds OR 3 Twin Beds

View all photos for Standard Double Room, Balcony, Mountain View

Standard Double Room, Balcony, Mountain View | Premium bedding, desk, cribs/infant beds, rollaway beds

Standard Double Room, Balcony, Mountain View

Highlights

Balcony
Air conditioning
Refrigerator
LCD TV
Premium bedding
Portable fan
Private bathroom
Hair dryer
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Premium bedding, desk, cribs/infant beds, rollaway beds

Standard Double Room, Balcony

Highlights

Balcony
Air conditioning
Refrigerator
LCD TV
Premium bedding
Portable fan
Private bathroom
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Accessible

Standard Double Room, Accessible | Premium bedding, desk, cribs/infant beds, rollaway beds

Standard Double Room, Accessible

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Premium bedding
Portable fan
Private bathroom
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Triple Room

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Premium bedding
Portable fan
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

Similar properties

Front of property

Le Tsilaosa Hotel & Spa

Spa
Airport transfer
Pet friendly
Free parking
8.0 out of 10, Very Good, (41)
The price is ￥21,350
￥21,798 total
includes taxes & fees
Jan 2 - Jan 3, 2025
Le Tsilaosa Hotel & Spa
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About the neighborhood

Map
3 Rue du Pere Boiteau, Cilaos, 97413

What's nearby

  • Piton des Neiges - 6 min drive - 5.3 km
  • Réunion National Park - 9 min drive - 7.0 km
  • Cirque de Salazie - 12 min drive - 8.4 km
  • Cascade du Voile de la Mariée - 64 min drive - 54.1 km
  • Le Maido - 105 min drive - 93.6 km

Getting around

  • Saint-Pierre (ZSE-Pierrefonds) - 74 min drive
  • Denis (RUN-Roland Garros Airport (RUN) - 128 min drive

Restaurants

  • ‪Le Cottage - ‬12 min walk
  • ‪Le Magnolia - ‬9 min walk
  • ‪Le Petit Randonneur - ‬10 min walk
  • ‪Ti' Chouchou - ‬131 min drive
  • ‪RESTAURANT CHEZ LUCAY - ‬1 min walk

About this property

Résidence Hôtelière Otroiza

Enjoy your visit to Cilaos with a stay at Résidence Hôtelière Otroiza. Guests will have free perks like WiFi and self parking. A terrace and a garden are other highlights.

Languages

English, French

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 8 AM - 7 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • A 3% processing fee applies for payments by ANCV Chèques-Vacances (holiday vouchers).
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Shared microwave

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Portable fan
  • Electric kettle

Sleep well

  • Premium bedding
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 5 for children

Children & extra beds

  • Cribs/infant beds are available for EUR 5.0 per night
  • Rollaway beds are available for EUR 20.0 per day

Policies

This property accepts credit cards and ANCV Chèques-vacances. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Résidence Hôtelière Otroiza Guesthouse Cilaos
Résidence Hôtelière Otroiza Guesthouse
Résidence Hôtelière Otroiza Cilaos
Résince Hôtelière Otroiza Cil
Hoteliere Otroiza Cilaos
Résidence Hôtelière Otroiza Cilaos
Résidence Hôtelière Otroiza Guesthouse
Résidence Hôtelière Otroiza Guesthouse Cilaos

Frequently asked questions

Are pets allowed at Résidence Hôtelière Otroiza?
Sorry, pets aren't allowed.
Is parking offered on site at Résidence Hôtelière Otroiza?
Yes, there's free self parking.
What are the check-in and check-out times at Résidence Hôtelière Otroiza?
You can check in starting at 2 PM. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Résidence Hôtelière Otroiza and nearby?
Résidence Hôtelière Otroiza has a garden.
Does Résidence Hôtelière Otroiza have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Résidence Hôtelière Otroiza like?
Résidence Hôtelière Otroiza puts you in the heart of Cilaos. Popular attractions include Piton des Neiges, which is 6 minutes away by car.

Résidence Hôtelière Otroiza Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

What a delightful little find this was! The property owner is absolutely delightful and so very helpful. The room is very spacious and the surrounding areas are lovely. The actual town of Cilaos is so quaint. Really loved it. The actual hotel is quiet, safe, and clean and very centrally located. The parking is very easy and secure as the gate locks at night. Overall, really great place to spend a night or several. Cilaos is a stunning place!
Manisha, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect base to explore paradise
My wife and I had a great stay here in May of this year. This is a very special town in the center of the Island. The Otroiza hotel is a perfect location to base one's self while exploring this magical spot. I loved how responsive and communicative our host was, responding very well, via Google Translare, to our every need. Thankyou!
Elizabeth, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really helpful lady who looked after the property - many gestures got us by with our limited French. The front desk is not manned, you have to go the lady in the clothes shop next door but that is not an issue. Breakfast hearty and worthwhile.
Paul, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Brice, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super friendly staff and really close to all the hikes in the area. The hotel was also really clean and comfortable, highly recommended!
1-night family trip
Verified Expedia guest review

10/10 Exceptional

So cute! After you survive the winding roads, you’ll need a place to sleep for the night. The hotel will meet your needs and provide a comfortable stay for the night. Not luxury, but it’s great for what it is. The breakfast was wonderful.
K, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Jeff, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice little hôtel in Cilaos. Very friendly staff
Céline, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Breathtaking mountain view. Beautiful property with tasteful decoration and furniture. Breakfast is very good. Located at centre of Cilaos, a quiet mountain paradise!
Wendy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great place
Great hotel in a very good condition. Clean and spacious rooms. Friendly staff.
3-night romance trip
Verified Hotels.com guest review

8/10 Very Good

séjour convenable
Notre séjour était convenable, les rideaux n'étaient pas assez occultant à mon gout, autre chose l'eau chaude était longue à arriver pour la douche, les petits déjeuners étaient corrects. dans l'ensemble bon séjour.
Emmanuel Sully, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Très satisfaisant
Jean-Louis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bon sejour
Hôtel calme, très bonne situation géographique pour les différentes randonnées à Cilaos. L'accueil est sympa, avec les explications adéquates. La chambre a une petite terrasse agréable au RDC. Serviettes fournies, frigo et verres équipent la chambre. Un micro onde disponible à l'étage. Un bon rapport qualité prix.
DELPHINE, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Bof
Hôte pas spécialement agréable, on avait l'impression de déranger. Attention, il y a deux types de lits proposés ici : des grands et des très grands, ce qui change tout pour moi, qui suis assez massif. J'ai donc pris une chambre spécialement avec un très grand lit, pour avoir de la place et ne pas déranger ma conjointe.. Finalement c'est un lit normal que nous avons eu. L'hôte nous dit que tous les lits sont identiques.. Dans ce cas pourquoi les proposer à un tarif différent ?! Ensuite la literie était peu confortable, les draps déchirés par endroit.. La salle de bain, petite, avec sa douche minuscule et son pommeau de douche qui ne tenait plus. Cet "hôtel" est bien pour qui n'est là que pour un court passage. Sinon globalement très propre.
Julian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Petit hotel typique à l'entrée de Cilaos tres bien entretenu, super accueil. Idéal pour aller passer un ou deux jours à profiter des nombreuses balades que le cirque propose !
Yann, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Jonathan, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marie Dorothée, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Xavier, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

séjour agréable , personnel très à l'écoute et disponible.
Denyse, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

marina, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Parfait pour un séjour à Cilaos
Hôtel très bien situé à l’entrée du centre de Cilaos Accueil chaleureux et confort bien appréciable
Jean-Louis, 2-night trip
Verified Hotels.com guest review

6/10 Good

Tres agreable
Bonne situation au centre ville. Un bon sejour à recommander
1-night trip
Verified Hotels.com guest review