St. Jacobs Market District Visitor Information Centre - 5 min drive - 3.7 km
St Jacobs Farmers Market - 5 min drive - 4.0 km
Getting around
Kitchener, ON (YKF-Region of Waterloo Intl.) - 17 min drive
Kitchener Station - 11 min drive
Guelph, ON (XIA-Guelph Train Station) - 28 min drive
Guelph Central Station - 28 min drive
Restaurants
McDonald's - 15 min walk
Tim Hortons - 17 min walk
Tim Hortons - 11 min walk
Tim Hortons - 14 min walk
Taco Bell - 13 min walk
About this property
Inn of Waterloo and Conference Centre
Inn of Waterloo and Conference Centre puts you just a 5-minute drive from University of Waterloo and St Jacobs Farmers Market. You can relax at the spa tub, work out at the fitness center, or unwind with a drink at the bar/lounge. An indoor pool and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. The pool and helpful staff get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
79 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Late check-in subject to availability
Minimum check-in age: 19
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 2 total, up to 80 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:00 AM–10 AM
Bar/lounge
Coffee/tea in a common area
Private dining
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Skiing nearby
Working away
24-hour business center
Meeting rooms
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Pool loungers
Ski storage
Romance packages
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Fitness center
An indoor pool
Spa tub
Outdoor furniture
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Laptop-friendly workspace
Free WiFi
Food and drink
Refrigerator
Microwave
More
Connecting/adjoining rooms available
Recycling
Fees & policies
Refundable deposits
Deposit: CAD 250 per accommodation, per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 20 per pet, per night
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Inn Waterloo
Of Waterloo Conference Centre
Inn of Waterloo and Conference Centre Hotel
Inn of Waterloo and Conference Centre Waterloo
Inn of Waterloo and Conference Centre Hotel Waterloo
Frequently asked questions
Does Inn of Waterloo and Conference Centre offer free cancellation for a full refund?
Yes, Inn of Waterloo and Conference Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Inn of Waterloo and Conference Centre?
Yes, there's an indoor pool.
Are pets allowed at Inn of Waterloo and Conference Centre?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of CAD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Inn of Waterloo and Conference Centre?
Yes, there's free self parking.
What are the check-in and check-out times at Inn of Waterloo and Conference Centre?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Inn of Waterloo and Conference Centre and nearby?
Have fun with nearby winter activities like skiing. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Inn of Waterloo and Conference Centre also has a fitness center and a picnic area, as well as a garden.
What's the area around Inn of Waterloo and Conference Centre like?
Inn of Waterloo and Conference Centre is a short 20-minute walk from University of Waterloo and 10 minutes' walk from Conestoga Mall. Travelers love the hotel's prime location.
Inn of Waterloo and Conference Centre Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Very Good
Mar 24, 2024
Renem
Renem, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2023
Nice clean and comfortable hotel
Very nice spot to stay and would recommend.
Adam
Adam, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 15, 2023
Susan
Verified Expedia guest review
10/10 Exceptional
Dec 8, 2023
Rylie
Verified Expedia guest review
8/10 Very Good
Dec 8, 2023
Great location with easy access to nearby restaurants and activities.
Nancy
Nancy, 1-night trip
Verified Expedia guest review
2/10 Poor
Dec 6, 2023
Hubert
Hubert, 5-night trip
Verified Expedia guest review
4/10 Fair
Dec 6, 2023
Would not recommend. Dishonest staff
I’ve left many good reviews here. Unfortunately I will not anymore. The last “week stay” I had, I forgot something important in my room. When I realized, I contacted them immediately. The room hadn’t been cleaned yet. They assured me that it would be at the desk for pick up the following day. Unfortunately it was never handed in by the cleaners/staff. A week later, I quit trying.
Frustrating to think that I spent over $2300 to stay here for 3 weeks, and they would still keep my $80 item. I would not recommend
Scott
Scott, 3-night business trip
Verified Hotels.com guest review
6/10 Good
Dec 4, 2023
Location was great. Did not like:
1. The Deadbolt was not working properly in our Room #138
2. Large deep gauge/scratch on the wall by our Bistro Table
3. Loud Customwrs in our Room next Door til after 2am.
Brought it to the Attention at Checkout to the girl At Front Desk and Housekeeping Manager and the Manager offered no compensation and said the Hotel is Closing.. No excuse..
Kirk
Kirk, 1-night family trip
Verified Expedia guest review
2/10 Poor
Dec 1, 2023
This place was very old and VERY dirty!!!! We were moved to 3 different rooms including a room upgrade before deciding there was no way we were sleeping there! Each room was equally FILTHY! Outside there was random pillows, inside smoke butts on the ground and the hot tub was currently out of order. Would not recommend this place to anyone.
Lisa
Lisa, 1-night family trip
Verified Expedia guest review
4/10 Fair
Dec 1, 2023
Front entrance was dirty and not cleaned. Bathroom is old and the smallest bathroom I’v seen. Breakfast is kinda of a joke. Muffins in plastic and nutri bars was just about it.
Karen
Karen, 1-night romance trip
Verified Expedia guest review
6/10 Good
Nov 29, 2023
The property is tired. The biggest problem with the property is there was no proper lighting anywhere. That goes for the room the reception, the breakfast room, etc. I informed them of my feelings before I left.
The staff, however, or above and beyond their level of efficiency. I forgot a couple of things at the hotel and phone. On my way home. They listen to what I had forgotten they found it and they sent it out per Purolator immediately that day. I received it three days. I was very very appreciate it.
Margaret
Verified Expedia guest review
8/10 Very Good
Nov 29, 2023
Nice staff. Hotel is older- bathrooms need a revamp.
Susan
Susan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 29, 2023
So far so good. The room is cozy and clean. Comfortable bed. Good shower. The pool was nice and warm. I think it was good for the short stay we choose.
Gabriel
Gabriel, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Nov 28, 2023
A fair stay.
Thomas
Thomas, 1-night trip
Verified Expedia guest review
8/10 Very Good
Nov 25, 2023
Staff wasn’t too helpful but it was convenient, clean and their breakfast even if they have them as to go options was ok (coffee/ yogurt/pastries/granola bars)
Laura
Laura, 1-night trip
Verified Expedia guest review
4/10 Fair
Nov 25, 2023
Hot tub not working,extra towels not available Breakfast selection very poor
Harold
Harold, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 25, 2023
l check in was smooth, rooms were comfortable, breakfast was so-so.
URSI
URSI, 1-night trip
Verified Expedia guest review
8/10 Very Good
Nov 25, 2023
Paige
Paige, 1-night trip
Verified Expedia guest review
8/10 Very Good
Nov 25, 2023
Good stay, but could be updated
It's okay place to stay, but I think the pictures online hype it up a little too much. The lobby and pool areas are very stylish (although the hot tub was out of order when we stayed), but the rooms themselves are extremely dated. I think the TV in the room was as old as me! One of the things I really enjoyed about my stay here is that you could leave a list outside your door of things you needed for your room (coffee stuff, towels, etc.) instead of housekeeping coming in every day. Definitely could use a facelift, but for the price it was fine for a few nights.
Chynna
Chynna, 3-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 24, 2023
Worst I’ve ever seen. Dirty, lack of stuff, noisy to the AC.
Chen
Chen, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 22, 2023
The hotel was in a perfect location for our stay in Waterloo. Easy access to main highways, shopping mall close and several dining options in short drive. Staff very friendly and room was comfortable. Had it been warmer weather, I would have really enjoyed sitting outside on patio set up with table and chairs that was outside our room.
Darlene
Darlene, 1-night romance trip
Verified Expedia guest review
6/10 Good
Nov 21, 2023
Beds were uncomfortable, mattress was too soft. Other guests that Friday night were loud with young teenagers running up and down the hall. That means poor security.
Michael
Michael, 1-night romance trip
Verified Expedia guest review
6/10 Good
Nov 19, 2023
The initial room we were provided was not clean nor was it really updated; room appeared in disarray. They provided another room which was MUCH better. Was clean, updated shower and bathroom. I do hope they address the rooms that need it. Overall staff were great to deal with.
Kaeta
Kaeta, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Nov 19, 2023
The staff was great. The rooms were basic but clean. The hotel was quiet the evening we were there. The breakfast was basic but I liked that it was “grab and go” style. Would stay again!