Jalan Jendral Sudirman, No. 47, Balikpapan Superblock, Balikpapan, East Kalimantan, 76114
What's nearby
E Walk - 1 min walk - 0.1 km
Pentacity Mall - 1 min drive - 0.3 km
BSB Beach - 2 min drive - 0.8 km
Bekapai Garden - 6 min drive - 4.4 km
Kemala Beach - 16 min drive - 5.9 km
Getting around
Balikpapan (BPN-Sepinggan Intl.) - 24 min drive
Airport shuttle (surcharge)
Beach shuttle (surcharge)
Restaurants
Warung Koffie Batavia - 1 min drive
XXI Garden Cafe - 1 min drive
Solaria Pentacity - 1 min drive
Starbucks - 1 min drive
Ta Wan Restaurant Pentacity - 3 min drive
About this property
Astara Hotel Balikpapan
Astara Hotel Balikpapan is a great choice for your beach stay in Balikpapan. The outdoor pool provides plenty of fun, while guests in the mood for pampering can indulge in body wraps and aromatherapy. Aqva, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a winery, a poolside bar, and a fitness center.
Languages
English, Indonesian, Malay
At a glance
Hotel size
527 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free babysitting
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 25+ Mbps) and wired internet access in rooms
Parking
Free secured, covered onsite self parking
Free secured, covered onsite valet parking
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Beach shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
3 restaurants
Bar/lounge
Poolside bar
Private dining
Room service
Traveling with children
Free babysitting
What to do
Beach shuttle (surcharge)
Beach access
Ski area nearby
Water tubing nearby
Working away
24-hour business center
5 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Beach shuttle (surcharge)
Water sports equipment
Romance packages
Facilities
Built in 2017
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Shopping mall on site
Spa services
Steam room
Winery on site
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 79
Accessible airport shuttle
Front entrance ramp
Visual fire alarm
Phone accessibility kit
Well-lit path to entrance
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Espresso maker
Electric kettle
Slippers
Iron/ironing board (on request)
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps) and free wired internet
Phone
Electrical adapters/chargers
Food and drink
Refrigerator
Free bottled water
Paper towels
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
Dining
Aqva - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Palm Bar and Lounge - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open daily.
Water Front Beach Club - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 121000 per person
Airport shuttle service is offered for an extra charge of IDR 550000 per vehicle (one-way, maximum occupancy 4)
Beach shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Bed sheets are available for an extra charge of IDR 0 per bed, per night (or guests may bring their own)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Astara Hotel
Astara Balikpapan
Astara Hotel Balikpapan Hotel
Astara Hotel Balikpapan Balikpapan
Astara Hotel Balikpapan Hotel Balikpapan
Frequently asked questions
Is there a pool at Astara Hotel Balikpapan?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Astara Hotel Balikpapan?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Astara Hotel Balikpapan?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Astara Hotel Balikpapan?
Yes, an airport shuttle is available. The charge is IDR 550000 per vehicle one-way.
What are the check-in and check-out times at Astara Hotel Balikpapan?
Check-in start time: 2 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Astara Hotel Balikpapan and nearby?
Have fun with nearby winter activities like skiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a winery and a steam room. Astara Hotel Balikpapan also has spa services and a garden.
Are there restaurants at or near Astara Hotel Balikpapan?
Yes, there are 3 onsite restaurants, featuring international cuisine.
Does Astara Hotel Balikpapan have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Astara Hotel Balikpapan like?
Astara Hotel Balikpapan is in the heart of Balikpapan, a short 1-minute walk from E Walk.
Astara Hotel Balikpapan Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2/10
Cleanliness
6.2/10
Staff & service
5.8/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
6/10 Good
Oct 9, 2024
Very disappointing
Lisan
Lisan, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 10, 2021
Waste of Money
One of the worst properties I have stayed. I will neither recommend nor would be staying there again.
The staff at the reception area is good but the ones in the restaurant are useless.
The supposedly Free Breakfast is not meant to cater to international people. The lay is basically for local people though they speak and understand English when they want to otherwise it is "TIDAK MENGERTI PAK".
In rooms the towels are worn out (seems are in use since hotel was opened). No hand towels, dirty WC, stinking wash area.
SANJAY
SANJAY, 3-night business trip
Verified Hotels.com guest review
6/10 Good
Sep 29, 2021
6 days in Balikpapan
I choose Astara because of the location. The hotel is located at Balikpapan Super Block (BSB) where you can find various restaurants, malls, mini markets, hypermarkets, etc.
The hotel room is small compared to the same rate hotel in the BSB area but the types of furniture are quite modern. Room service needs more to pay attention to clean around the bed area where in some cases I found dust and small spider web residual on it.
Rama Pramana
Rama Pramana, 6-night business trip
Verified Hotels.com guest review
8/10 Very Good
Apr 27, 2019
Kristine
Kristine, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Apr 19, 2018
New hotel already showing its wear.
I couldn’t get mobile phone reception in my room and there are no fitness facilities onsite. Staff are helpful and friendly but rooms are noisy as the rooms and hallway are all tiled and not sound proof.
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Jan 7, 2018
Everything is great . hanya breakfast nya kurang aneka ragam ... macam2 nya
Customer pasti suka kalo breakfast nya ber aneka ragam . Itulah cara menarik banyak customer .
Kalo sudah bisa seperti itu penilaiannya sangat excellent .
Not Provided
Not Provided, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
Dec 18, 2021
서비스 수준이 너무 낮은 호텔
체크인하러 4시에 도착했음에도 체크인하는데 30분이 더 걸렸고, 객실에는 타월 하나 구비돼 있지 않았다. 타월을 요청하여도 2시간이 넘게 갖다주지 않아서 재차 요청했더니, 그러고 30분에 가져다 주었다. 객실 청결상태도 깨끗하지 않아서 사용하는데 기분이 그리 좋지 않았다. 전체적으로 서비스 수준이 너무 앚은 호텔이었다.