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I’M Hotel

5.0 star property
Luxury hotel with spa, near Greenbelt Shopping Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for I’M Hotel

Outdoor pool, sun loungers
Lobby
City view
Outdoor pool, sun loungers
Prestige | Minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Non-smoking
  • Airport transfer

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Pool bar
  • Room service
  • Massage/treatment rooms
  • Business center

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is ￥14,386
￥16,198 total
includes taxes & fees
Jan 2 - Jan 3, 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Prestige

Prestige | Minibar, in-room safe, desk, blackout drapes

Prestige

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Designer toiletries
Hair dryer
Bathrobes
Minibar
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Indulgence Room

Minibar, in-room safe, desk, blackout drapes

Indulgence Room

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Designer toiletries
Hair dryer
Bathrobes
Minibar
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Bedrooms

Highlights

Air conditioning
LED TV
2 bedrooms
Blackout drapes/curtains
Private bathroom
Designer toiletries
Hair dryer
Bathrobes
  • 82 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Studio

Classic Studio | Minibar, in-room safe, desk, blackout drapes

Classic Studio

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Designer toiletries
Hair dryer
Bathrobes
Minibar
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Bedrooms

Highlights

Air conditioning
LED TV
2 bedrooms
Blackout drapes/curtains
Private bathroom
Designer toiletries
Hair dryer
Bathrobes
  • 70 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Kitchen
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Designer toiletries
Hair dryer
  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - Twin

Executive Prestige - Twin | Minibar, in-room safe, desk, blackout drapes

Executive Prestige - Twin

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Designer toiletries
Hair dryer
Bathrobes
Minibar
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, blackout drapes

Premier Suite

Highlights

Air conditioning
Kitchen
LED TV
Blackout drapes/curtains
Private bathroom
Designer toiletries
Hair dryer
Bathrobes
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - King

Executive Prestige - King | Minibar, in-room safe, desk, blackout drapes

Executive Prestige - King

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Designer toiletries
Hair dryer
Bathrobes
Minibar
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

City Garden GRAND Hotel

Pool
Spa
Free parking
Free WiFi
9.2 out of 10, Wonderful, (1132)
The price is ￥9,616
￥10,770 total
includes taxes & fees
Dec 22 - Dec 23
City Garden GRAND Hotel
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About the neighborhood

Map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210

What's nearby

  • Greenbelt Shopping Mall - 18 min walk
  • Glorietta Mall - 20 min walk
  • St Luke's Medical Center Global City - 4 min drive
  • Bonifacio High Street - 5 min drive
  • Fort Bonifacio - 15 min drive

Getting around

  • Ninoy Aquino Intl. Airport (MNL) - 32 min drive
  • Gil Puyat Station - 3 min drive
  • Manila Vito Cruz Station - 4 min drive
  • Manila EDSA Station - 4 min drive
  • Buendia Station - 20 min walk
  • Ayala Station - 25 min walk
  • Guadalupe Station - 27 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Tien Ma's Taiwanese Cuisine - ‬1 min walk
  • ‪North Park Noodles - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Firefly Roofdeck Bar - ‬1 min walk
  • ‪Antidote Gastropub - ‬1 min walk

About this property

I’M Hotel

When you stay at I’M Hotel, you'll be within a 10-minute drive of SM Mall of Asia and Greenbelt Shopping Mall. Guests can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with massages, body wraps, or facials. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 434 rooms
  • Arranged over 35 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–10 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms
  • Conference space (1830 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Grab bar near toilet

Room amenities

Be entertained

  • 49-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Onsen Spa has 50 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub and a steam room. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: PHP 3000.00 per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately PHP 700 for adults and PHP 700 for children
  • Airport shuttle service is offered for an extra charge of PHP 2300 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for PHP 2000 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards. Cash is not accepted.

Also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

Frequently asked questions

Does I’M Hotel offer free cancellation for a full refund?
Yes, I’M Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at I’M Hotel?
Yes, there's an outdoor pool.
Are pets allowed at I’M Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at I’M Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by I’M Hotel?
Yes, an airport shuttle is available. The charge is PHP 2300 per vehicle one-way.
What are the check-in and check-out times at I’M Hotel?
You can check in starting at 2 PM. Check-out time is noon. Express check-in is available.
Is there an onsite casino at I’M Hotel?
No, this hotel doesn't have a casino, but Newport World Resorts (9-min drive) and City of Dreams Manila (10-min drive) are both nearby.
What is there to do at I’M Hotel and nearby?
I’M Hotel has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near I’M Hotel?
Yes, there are 4 onsite restaurants.
What's the area around I’M Hotel like?
I’M Hotel is in Makati Downtown, a short 18-minute walk from Greenbelt Shopping Mall and 20 minutes' walk from Glorietta Mall.

I’M Hotel Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing stay
Joel, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

The hotel is a very nice one and that staff are top-notch. However, I must stress on the fact that they need to work to improve the check-in experience as it was not seamless. Granted it was made more complicated by one guest who was checking out and who was being very loud and shouting at the receptionists. As a result they were taken up with this guest and I along with another person waited for what seemed like an hour. When that guest finally left, the staff expedited my check-in. The facilities and amenities cannot be faulted. The spa as well lived up to the hype and was well worth the relaxing experience. Would highly recommend it, although I am told by locals that you pay a premium for it compared to other places around. Would not think twice still because you the reader know you’re worth it. Staff at the restaurant were a bit aloof the one time I went there. They sat me down with the menu and then went away and did not come back. So after what seemed like 15mins, I just left. That was despite the restaurant being deserted with only one other family. To be blatantly honest as well, the 5 star rating may not quite be accurate but that would not prevent me from staying there again. Please just improve the check-in process and the guest experience.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Skye, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

braden, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Noam, 1-night trip
Verified Hotels.com guest review

2/10 Poor

No sound proofing …
The sound proofing is so bad, I can literally listen to my neighbours. A kind of free entertainment but I am sure you don’t want to listen to the sound of toilet flushing from your neighbours. The staffs are not very professional, lack of clear communication overall as I went their restaurants and the rooftop bar.
Alex, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

Bad experience overall
Did not have my reservation when i arrived and not given anything in return for the hotels error... staff unwelcoming... "free massage" with reservation is only 10 minutes, laughable... staff woke me up an hour before checkout to tell me to leave ontime or i would be charged... my king bed was two single beds at different heights poorly matched...needs new management and modernization
Ryan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Great location
Felix, 4-night trip
Verified Expedia guest review

8/10 Very Good

Was better few years ago
Vitalii, 1-night trip
Verified Orbitz guest review

8/10 Very Good

Few years ago this hotel was better
Vitalii, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Great hotel at a perfect location
Telman, 2-night trip with friends
Verified Expedia guest review

6/10 Good

VERY slow check in process. 6 front desk staff with 4 monitors. Took 45 minutes to check in and there was no line. Just took my passport then told me to have a seat. No explanation given, very unfriendly, no eye contact. I felt I was annoying them by checking in. Once in the room, nice stay. Pool is unique but limited sun. Good central location to nightlife and felt fairly safe.
Michael, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Solid Trip
Outstanding service throughout my stay.
Steven, 11-night trip
Verified Hotels.com guest review

6/10 Good

A
YU, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Had a great stay. The rooftop bar was amazing and the onsen was a relaxing time. Plenty of great food in and around the hotel.
Anthony, 3-night family trip
Verified Expedia guest review

8/10 Very Good

A Pleasant Stay with Some Room for Improvement I recently had the pleasure of staying at this establishment, and overall, I was quite satisfied. The staff were courteous and friendly, making me feel welcome throughout my stay. However, there were a few areas that needed attention. Unfortunately, my floor had a persistent pungent smell, which I couldn't quite pinpoint, but it wasn't pleasant. I hope the management addresses this issue soon. The buffet was delicious, but I was disappointed to find no vegetarian options. I hope they consider adding some plant-based choices in the future. On the positive side, the sauna and spa were wonderful treats that helped me relax and unwind. The gym, while not fully equipped, was sufficient for a daily workout routine. The location was convenient, with plenty of restaurants nearby. It could get busy, but grabbing a cab or food wasn't too difficult. Despite some minor drawbacks, I'm more than happy to return to this place and would recommend it to others. With a bit of improvement, it could truly excel.
Mark Anthony, 3-night trip
Verified Expedia guest review

8/10 Very Good

Daniel, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Barry, 4-night trip
Verified Expedia guest review

8/10 Very Good

Rhenzo, 3-night trip
Verified Expedia guest review

6/10 Good

My room drainage at the shower and sink seems have a problem, I raised concern about it but it wasn’t fixed during my stay, as their engineer department says it’s “normal” so i let it be since im tired from my flight. Front desk staff czannel doesn’t have sense of urgency, keep me waiting for 20 minutes just to reactive my keycard. I wonder why they don’t have access to override such thing. Simple troubleshooting might help. Customer service is not genuine, non-chalant all the time. Thanks to elle for assisting me, specifically for my dry clean laundry that was on time.
Rhenzo, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Room is clean. Good size. Worth the money.. will stay again in the next trip in manila
Jackie Wai Yip, 2-night business trip
Verified Expedia guest review

6/10 Good

Cannot take a hot shower. Not a 5 star property
David, 2-night trip
Verified Expedia guest review

6/10 Good

Cannot take a hot shower. Place is not 5 stars.
David, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I had an amazing stay at I’m Hotel. It was my second time there and I recommend it if wanting to be in Makati. The staff is so helpful and friendly.
Brian, 2-night romance trip
Verified Expedia guest review