The Shaza is a great choice for a stay in Mombasa. After taking a dip in one of the 3 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. A steam room and a children's pool are other highlights, and apartments feature jetted tubs and kitchens.
Languages
English, Swahili
At a glance
Property size
52 apartments
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 11:00 AM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free wired internet access in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas (fines apply)
Property amenities
Pool/Spa
3 outdoor pools
Steam room
Internet
Free WiFi
Parking and transportation
Free self parking on site
24-hour roundtrip airport shuttle (surcharge)
Family friendly
Children stay free (see details)
Children's pool
Babysitting (surcharge)
Kitchen
Refrigerator
Microwave
Oven
Electric kettle
Dining
Free buffet breakfast available daily 6 AM–9:30 AM
1 restaurant and 1 coffee shop/cafe
2 bars/lounges
Room service available
Bathrooms
Separate bathtub and shower
Jetted bathtub
Slippers
Bathrobes
Towels provided
Free toiletries
Hair dryer (on request)
Entertainment
LED TV with satellite service
Pool or billiards table
Outdoor areas
Terrace
Balcony or patio
Barbecue grill
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Meeting rooms
Desk
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
No elevators
Raised toilet seat
Soundproofing
Wheelchair accessible
Designated smoking areas (fines apply)
Services and conveniences
Tour/ticket assistance
Daily housekeeping
Safe
Phone
Luggage storage
Safe at front desk
Iron/ironing board (on request)
Free newspapers
24-hour front desk
Free bottled water
Things to do
Windsurfing nearby
Snorkeling nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
52 rooms
5 floors
5 buildings
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 30.00 per vehicle (one-way)
Children & extra beds
Babysitting is available for an extra charge
Policies
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.
Also known as
Shaza Apartment Mombasa
Shaza Apartment
Shaza Mombasa
The Shaza Mombasa
The Shaza Aparthotel
The Shaza Aparthotel Mombasa
Frequently asked questions
Does The Shaza offer free cancellation for a full refund?
Yes, The Shaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Shaza?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at The Shaza?
Sorry, pets aren't allowed.
Is parking offered on site at The Shaza?
Yes, there's free self parking.
Is airport shuttle service offered by The Shaza?
Yes, an airport shuttle is available. The charge is USD 30.00 per vehicle one-way.
What are the check-in and check-out times at The Shaza?
Check-in start time: 11:00 AM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.
What is there to do at The Shaza and nearby?
Have fun with nearby activities like snorkeling and windsurfing. Enjoy a swim in one of the 3 outdoor swimming pools or use the aparthotel's other amenities, which include 2 bars and a steam room. The Shaza also has a garden.
Are there restaurants at or near The Shaza?
Yes, there's an onsite restaurant that offers international cuisine.
Does The Shaza have private spa tubs?
Yes, each apartment has a jetted bathtub.
Does The Shaza have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a refrigerator and a microwave.
Does The Shaza have any outdoor private spaces?
Yes, each apartment features a balcony or patio.
The Shaza Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Reviews
2/10 Poor
Jun 15, 2019
This hotel is a fraud and with the cooperation and support of Expedia is stealing people's money. I booked and paid for a stay. Only upon arrival, the hotel refused the booking claiming they had no knowledge of the reservation and if fact no contract with Expedia. Now Expedia refuses to refund my money.