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Hoteles Casa Real

2.5 star property
Hotel convenient to Plaza de Armas

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hoteles Casa Real

Single Room | In-room safe, iron/ironing board, free WiFi
Reception
Hallway
Front of property
Double Room, Hot Tub | Jetted tub

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
    Airport transfer
  • Free breakfast
    Free breakfast
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Free airport shuttle
  • Room service
  • Terrace
  • 24-hour front desk
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Free toiletries

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Twin Room

Twin Room | In-room safe, iron/ironing board, free WiFi

Twin Room

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, iron/ironing board, free WiFi

Triple Room

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, 1 Queen Bed

In-room safe, iron/ironing board, free WiFi

Double Room, 1 Queen Bed

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, Hot Tub

Double Room, Hot Tub | Jetted tub

Double Room, Hot Tub

Highlights

Private spa tub
Flat-screen TV
Private bathroom
Shower/tub combination
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Single Room | In-room safe, iron/ironing board, free WiFi

Single Room

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room Standard

In-room safe, iron/ironing board, free WiFi

Triple Room Standard

  • Sleeps 3
  • 3 Twin Bed(s)

View all photos for Double Room Standard

In-room safe, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed(s)

Double Room Standard

  • Sleeps 2
  • 2 Full Bed(s)

View all photos for Single Room Standard

In-room safe, iron/ironing board, free WiFi

Single Room Standard

  • Sleeps 1
  • 1 Twin Bed(s)

Room Superior

  • Sleeps 2
  • 1 Queen Bed(s)

Similar properties

Front of property - evening/night
Ureta Hotel
Free breakfast
Airport transfer
Free parking
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9.6 out of 10, Exceptional, (387)
The price is ￥5,898
￥5,898 total
includes taxes & fees
Nov 27 - Nov 28
Ureta Hotel
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About the neighborhood

Map
Av. Garcilaso N° 218, Cusco, 8002

What's nearby

  • Coricancha - 7 min walk - 0.7 km
  • Plaza de Armas - 12 min walk - 1.1 km
  • Cusco Cathedral - 13 min walk - 1.1 km
  • San Blas Church - 15 min walk - 1.2 km
  • San Pedro Market - 18 min walk - 1.6 km

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 13 min drive
  • Cusco Wanchaq Station - 4 min walk
  • San Pedro Station - 17 min walk
  • Poroy Station - 28 min drive
  • Free airport shuttle

Restaurants

  • ‪Emiliana Traditional Restaurant - ‬4 min walk
  • ‪PizzAventura - ‬2 min walk
  • ‪La Quinta Cocina Peruana - ‬4 min walk
  • ‪Yola Restaurante - ‬3 min walk
  • ‪Paccha Restaurant Pizzería - ‬4 min walk

About this property

Hoteles Casa Real

Located just 2.8 mi (4.5 km) from the airport, Hoteles Casa Real offers a free shuttle (available 24 hours). Free perks include WiFi and buffet breakfast daily between 6 AM and 10 AM. Also, this hotel is within a 15-minute walk of Plaza de Armas.

Languages

English, Spanish

At a glance

Hotel size

  • 27 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 11:00 AM
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Free airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2012
  • Terrace

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Children & extra beds

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20600983556

Also known as

Hoteles Casa Real Hotel Cusco
Hoteles Casa Real Hotel
Hoteles Casa Real Cusco

Frequently asked questions

Does Hoteles Casa Real offer free cancellation for a full refund?
Yes, Hoteles Casa Real does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hoteles Casa Real?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hoteles Casa Real?
Sorry, there's no onsite parking at Hoteles Casa Real.
Is airport shuttle service offered by Hoteles Casa Real?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Hoteles Casa Real?
You can check in starting at 11:00 AM. Check-out time is 10 AM.
What's the area around Hoteles Casa Real like?
Hoteles Casa Real is a short 4-minute walk from Cusco Wanchaq Station and 12 minutes' walk from Plaza de Armas.

Hoteles Casa Real Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

Está muy centrico, buena atención, guardia de seguridad siempre
1-night trip
Verified Orbitz guest review

6/10 Good

3-night trip
Verified Expedia guest review

8/10 Very Good

Very plain basic hotel that's kind of hard to find.. only a single door along a busy street, but it leads down a hallway to a surprisingly nice little hotel. My bus (coming back from Machu Picchu) was running late so I called to tell them it would be shortly after midnight before I arrived and they said no problem they'd be there waiting on me and thanks for calling! Room is very basic but exceptionally clean. Shower had good hot water and plenty of fresh towels. My only complaint is the walls were quite thin making it difficult to sleep once people were up and about elsewhere in the hotel. Overall I booked the hotel based on Expedia reviews and just taking a chance and it worked out quite well!. Definite recommend.
Lee, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Orbitz guest review

6/10 Good

2-night trip
Verified Expedia guest review

8/10 Very Good

Location, nice room. The only bad thing is that it doesn’t have an elevator, but the staff was helpful with the luggage.
1-night family trip
Verified Expedia guest review

8/10 Very Good

Very clean room and bathroom, warm, comfortable beds and pleasant staff. The property was near the town center within easy walking distance and a nice breakfast was available. They also had an affordable laundry service.
Alan, 2-night trip
Verified Expedia guest review

4/10 Fair

Never again
It is not hotel. It is hostel
Verified Hotels.com guest review

8/10 Very Good

Simple, quiet, good location.
Great breakfast with a view of Cusco from 5th floor, room was simple, comfortable and quiet (except for a a guest who decided to roll their luggage down the tiled hallway floor at 3am!!). Our room was tiled, so pack your slippers or warm socks if you get cold feet! 15min drive to airport (taxi included in our room price), friendly and helpful bilingual staff. 15min walking distance to main square of Cusco. Expedia listing said there was a bathtub, however we did not have one in our room on the third floor. Shower pressure not great and the wifi cut in and out - I was able to access on my android, however my partner could not accces on his iphone.
Jessica, 1-night trip
Verified Expedia guest review

8/10 Very Good

Verified Hotels.com guest review

10/10 Exceptional

Great hotel, helpful front desk. Clean
Great hotel, helpful front desk. Clean. Great hotel laid back and close to everything in cuzco
1-night trip
Verified Expedia guest review

10/10 Exceptional

Great no-frills hotel - stayed here 2x
Stayed here on the first night of two separate visits to this hotel. Is a no-frills hotel with good service - see my other review. Both nights were consistent with each other and I would recommend this place again. One more point is there is no lift and breakfast is served on the 5th floor. This said, if you are visiting Cusco and travelling through the Sacred Valley, five flights of stairs should not scare you off from this place!
Karl, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Terrific no-frills hotel & great location
Stayed at this hotel two separate nights at the start and end of a trip through the Sacred Valley. The hotel is no-frills, clean with comfortable beds. It is located within a 10 minute walk to the train station which was great for the early morning Peru Rail train. Also, for a no-frills hotel the buffet breakfast was terrific, with good start & finish times and four options from a menu as well. At time of my stay there was free shuttle to the airport which was a nice touch as well.
Karl, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

More of Hostel than a Hotel
Casa Real is more of a upscale hostel than a hotel. If you come prepared for that it is pretty nice, and the staff are very helpful. There is no longer an entry facade for this "Hotel" Entry is through a steel exterior door and interior security gate down what appears to have been a service entry to the basement. It is directly behind a bus stop on a busy street. It has no curb appeal. The website for this hotel showed nice rooms and they were nice. Mattresses a little thin/firm but nice and overall very clean. The website also showed a restaurant which is no longer there (torn down to make more rooms). Hotel has no elevator. We were on the fourth floor. Elevation at Cuzco is enough that oxygen is available in the lobby so climbing stairs with luggage is a challenge. Hotel is convenient to the central part of town, but that also meant that there was significant street noise until about 2 A.M. The staff was very helpful and pleasant.
Buck, 2-night trip
Verified Expedia guest review

4/10 Fair

Clean, but issues with check-in, billing, staff
When we checked in, they gave us a bad exchange rate, but we didn't complain because they didn't charge us for the extra person in the room. After we put our luggage away and were ready to set out to enjoy the city, they hotel administrator (his title), told us they had accidentally checked us into the wrong room. OK, mistakes happen. When they moved us to the new room, there was already luggage in that room. Finally they moved us into a room that seemed to actually be vacant, but left one of our suitcases in the first-occupied room. When we complained and asked for some consideration on the room fee in because of the inconvenience and waste of time, the administrator immediately became defensive and denied any responsibility, blaming the bell-person for grabbing the wrong key. Clearly this was not true, because in the overly-long check in process, it was the administrator's assistant who assigned the room and gave the key to us. At that point, the administrator's assistant joined the conversation in a very rude manor. Rather than continue, we told them we would let the on-line community know what happened, The administrator told us that that is our right. Later when we returned for the evening, they let us know they had made a billing mistake by not charging for the extra person. They told us they would not add that charge, but would renege on their promise to taxi us to the airport the next morning. (We had already paid for two taxi rides).
Albert, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very helpful staff
Very clean, good location, staff all very helpful with more than sufficient English
Rob, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Really good hotel. Reception is really helpful and hotel quite good, thanks.
Chi Che, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mary Eugenia, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice clean and warm hotel
The hotel was nice and warm with good hot water and was definitely clean. Thanks front entrance is a bit hidden with just a single opaque door leading back to the hotel, but it's right where Google maps says ;) the hotel was nice and warm which is important in Cusco because it can get very cold at night, and the water was good and hot which is another issue in Cusco. There aren't elevators so you have to climb quite a few sets of stairs if you are on the upper rooms, but it helped us prepare for the mountain hiking. It's also a little far from Plaza de Armas, about a 10 minutes brisk walk, but it's a really comfy warm stay.
Ryan, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Small hotel in excellent location
This a hotel I return to frequently and I have never been disappointed. The breakfast is great, the staff is extremely helpful and the hotel is very secure. You simply can't do better in the price catagory.
4-night trip
Verified Orbitz guest review

10/10 Exceptional

Staff are very helpful!
They provide 24 hr free drink, hot and cold! Most hotels and restaurants in this area don't provide free drinking water.
1-night trip
Verified Expedia guest review

6/10 Good

My Honest Opinion
Our stay here has me of mixed opinion as there is both good and bad. The Good: 1) Away from touristy areas which makes you explore other restaurants/markets/shops which come at a much lower price. 2) Decent price but you get what you pay for The Bad: 1) No safe in room. 2) If you are English speaking, there is not always someone at the desk that speaks English well or at all. Other places we stayed at in the area had fluent English staff available 24/7. 3) Noisy rooms as you hear outside noises, noises above and below you, road noise, etc.
Verified Expedia guest review

8/10 Very Good

Clean, functional hotel - everything you need
Very good, clean hotel, in a very convenient location, close to the centre. Friendly, helpful staff. Breakfast on the top floor, with views of the city.
Verified Hotels.com guest review

10/10 Exceptional

A great small and economic hotel located at the right place, close enough to all the downtown activities but far enough to all the noise and large concentrations of people. The breakfast goes above and beyond to what most hotels present. Must complete elevator work ASAP, especially at 3,400 meters altitude
Verified Expedia guest review

10/10 Exceptional

Good Hotel
I like the hotel
Verified Hotels.com guest review