Located in the heart of Zermatt City Centre, Hotel Bahnhof is a haven for those seeking comfort and convenience. Unwind on the charming terrace or get lost in a good book from the library, all while staying connected with free in-room WiFi.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Ski facilities
Non-smoking
Free WiFi
Main amenities (7)
Daily housekeeping
Ski storage
Terrace
Library
Vending machine
Luggage storage
Limited hour front desk
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Double Room, Shared Bathroom
Double Room, Shared Bathroom
Highlights
Heating
Renovated in 2016
Daily housekeeping
10 sq m
Sleeps 2
2 Twin Beds
View all photos for Shared Dormitory
Shared Dormitory
Highlights
Daily housekeeping
Mountain view
Sleeps 6
3 Twin Bunk Beds
View all photos for Double Room, Private Bathroom
Double Room, Private Bathroom
Highlights
Private bathroom
Daily housekeeping
11 sq m
Sleeps 2
1 Queen Bed
View all photos for Premium Shared Dormitory, Women only
Premium Shared Dormitory, Women only
Highlights
Heating
Daily housekeeping
20 sq m
Sleeps 1
1 Twin Bed
View all photos for Family Room, Private Bathroom
Family Room, Private Bathroom
Highlights
Private bathroom
Daily housekeeping
15 sq m
Sleeps 4
4 Twin Beds
View all photos for Premium Shared Dormitory, Mixed Dorm
Premium Shared Dormitory, Mixed Dorm
Highlights
Daily housekeeping
22 sq m
Sleeps 1
1 Twin Bed
View all photos for Single Room, Shared Bathroom
Single Room, Shared Bathroom
Highlights
Daily housekeeping
10 sq m
Sleeps 1
1 Twin Bed
View all photos for Private Double Room with Matterhorn View
Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
Matterhorn Museum - 7 min walk - 0.6 km
Zermatt - Furi - 8 min walk - 0.7 km
Zermatt-Furi Gondola - 15 min walk - 1.3 km
Sunnegga Ski Resort - 20 min drive - 5.1 km
Getting around
Sion (SIR) - 77 min drive
Geneva International Airport (GVA) - 162 min drive
Zermatt (QZB-Zermatt Train Station) - 1 min walk
Zermatt Gornergratbahn Station - 1 min walk
Zermatt Station - 2 min walk
Restaurants
McDonald's - 2 min walk
Golden India - 1 min walk
Bäckerei-Konditorei-, Tea-Room Hörnli - 3 min walk
Le Petit Royal - 3 min walk
Fuchs - 4 min walk
About this property
Hotel Bahnhof
Hotel Bahnhof offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and downhill skiing.
Languages
English, French, German
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 7 PM
Express check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
What to do
Hiking/biking trails nearby
Mountain biking nearby
Ski lessons nearby
Snowboarding nearby
Services
Front desk (limited hours)
Luggage storage
Ski storage
Facilities
Terrace
Library
Room amenities
Sleep well
Bed sheets provided
Freshen up
Shower only
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Policies
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Bahnhof Zermatt
Hotel Bahnhof
Bahnhof Zermatt
Hotel Bahnhof Hotel
Hotel Bahnhof Zermatt
Hotel Bahnhof Hotel Zermatt
Frequently asked questions
Does Hotel Bahnhof offer free cancellation for a full refund?
Yes, Hotel Bahnhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Bahnhof?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Bahnhof?
Sorry, there's no onsite parking at Hotel Bahnhof.
What are the check-in and check-out times at Hotel Bahnhof?
Check-in start time: 2 PM; Check-in end time: 7 PM. Check-out time is 11:00 AM. Express check-in is available.
What is there to do at Hotel Bahnhof and nearby?
During the winter, enjoy nearby recreation like ice skating and downhill skiing, and return when the snow melts for hiking and mountain biking.
What's the area around Hotel Bahnhof like?
Hotel Bahnhof is a short 1-minute walk from Zermatt (QZB-Zermatt Train Station) and 7 minutes' walk from Matterhorn Museum.
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Hotel Bahnhof Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Location
Service staff
Room
Luggage
Train station
Kitchen
Shower
Restaurant
Bathroom
Bed
Reviews
10/10 Exceptional
Jan 18, 2025
It was a great place to stay!
Jack
Jack, 2-night trip
10/10 Exceptional
Mar 24, 2025
GREAT
This hostel will be my go to any and every time such a nice experience and can’t beat the price.
RICHARD
RICHARD, 3-night trip
10/10 Exceptional
Jan 3, 2025
Great location, steps away from train station.
Xiaoju
Xiaoju, 1-night trip
10/10 Exceptional
Jan 17, 2025
This was a great hotel/hostel, it is right across from the train station and at the base of the main street of restaurants/shops. The staff was super friendly and helpful as well. Would highly recommend this place.
Mason
Mason, 2-night trip
10/10 Exceptional
Jan 18, 2025
Very well set up for comfort and convenience.
Xiaoxuan
Xiaoxuan, 5-night trip
10/10 Exceptional
Jan 12, 2025
It is a community of winter enthusiasts.
Alice
Alice, 1-night trip
10/10 Exceptional
Jun 13, 2024
Great location, comfortable beds, well-appointed kitchen, clean and cosy
Anna
Anna, 2-night trip
2/10 Poor
Mar 27, 2025
Serious sewer smell in the hotel room
“There was a serious sewer smell in the hotel room. The smell came from an issue with the pipe connected to the sink inside the room. A towel had already been placed under the sink, indicating that the hotel was aware of the problem, but they didn’t offer a room change because there were no available double rooms.”
Verified traveler
1-night trip
10/10 Exceptional
Mar 29, 2024
The staff is really friendly, we had a pleasant stay!
Yuki
Yuki, 1-night trip
8/10 Very good
Jun 13, 2024
Convenient location, very close to HB and restaurants. Great common area for rest and cooking.
Mok
Mok, 1-night trip
10/10 Exceptional
Aug 29, 2024
Beautiful views from the top floor
Lorena
Lorena, 1-night trip
10/10 Exceptional
Mar 22, 2024
It was perfect holiday :)
MOOSEUNG
MOOSEUNG, 1-night trip
6/10 Good
Mar 14, 2024
Great location and nice shared kitchen area
James
James, 2-night trip
10/10 Exceptional
Jul 19, 2024
Centrally located. Meets your needs.
Shushilla
Shushilla, 1-night trip
8/10 Very good
May 31, 2024
Location, crisp air, open windows
Scott
Scott, 1-night trip
10/10 Exceptional
Jul 5, 2022
Great location!!!
Mike
Mike, 1-night trip
10/10 Exceptional
Mar 9, 2024
We loved being together, going skiing, eating chocolate and cheese, and staying at the Bahnhof!!
April
April, 4-night trip
10/10 Exceptional
Aug 20, 2023
Really nice hostel to stay if you want some peace and quiet.
Ana
Ana, 2-night trip
10/10 Exceptional
Jun 21, 2022
Good location, large pantry and perfect staff.
Tak Po
Tak Po, 4-night trip
10/10 Exceptional
Jul 14, 2024
Loved it
Keelan
Keelan, 2-night trip
10/10 Exceptional
Jan 6, 2023
The hotel was very clean and is in an excellent location. Staff was always very helpful.
We had a great stay !!
Kevin
10/10 Exceptional
Aug 1, 2024
One of the bests hostels ever
One of the best hostels I’ve ever stayed in my life. Friendly, super, super clean, accommodating. Check in was a breeze. I had a private room but would definitely stay in a dorm next time. In fact I asked but they were full.
Randi
Randi, 1-night trip
10/10 Exceptional
Dec 28, 2022
good location
Wenli
10/10 Exceptional
Jun 14, 2022
Easily accessable.....basic clean rooms....totally fit the incredible setting.
Dana
Dana, 1-night trip
10/10 Exceptional
Feb 5, 2024
Great location to transportation shops and restaurants. Very clean. Nice staff. Good value for accommodations. Would consider coming again.