Here’s my honest review… We have travelled many times to Bali and around the world. We understand the culture and normally go with the flow, but this place was different from pictures…
The good:
Location is close to beach
Staff are super friendly and always helpful
Close to good restaurants and markets
The bad:
Hotel condition looks nothing like pictures
This place needs heaps of maintenance. The rooms we stayed in were on level 4, old and tired.
Breakfast is alacarte, their definition of buffet is 2 plates of fruit, 1 plate of salad, 1 plate of desert, 1 toaster, white bread, coffee pot, tea pot and that’s a buffet!
Wifi is intermittent, works great for about 10 minutes in the room and that’s it. Some days not at all.
Showers look good, but took approximately 5 minutes to heat up, then very very low pressure of water comes out…
Our fridge was located out on balcony
The doors still using key instead of digital card system. Locks were very hard to open, you could here many guest trying to open their doors on arrival. Our door barrel for room 412 was broken, had to be a locksmith everytime to get in…
Pool wasn’t cleaned properly.. looks like they clean it in the morning, by the afternoon near bar side, leaves and other stuff would drop in and left floating. No one would maintain during the day.
I asked for some extra bacon on my bagette, as you only get 1 very small slice, they said this will be extra cost
This hotel needs soooo much maintenance!