Absolutely do not stay here - unless you're willing to be assaulted by the hotel owner! We stayed in the hotel for two nights in La Spezia. We paid at checkout, and then the owner drove us to the train station to catch our train to the airport. Half an hour later, just as our train was about to leave the station, the owner re-appeared, shouting and screaming that our payment had failed (despite him checking the receipt before we left and he was satisfied). The owner accused us of being thieves, assaulted me, ripped my shirt and dragged me off the train, leaving my partner behind. If I didn't have a flight to catch, I would have gone to the police - this man deserves to be arrested for his crimes. I got in the owner's car and he drove to the hotel to resolve the issue. As we arrived, he received a phone call from his bank saying that my transaction had gone through in the first place and everything was in fact fine. This was all the hotel's fault. I had now missed my train, my partner was on the train alone in a foreign country, and I was without my wallet. We both nearly missed our flight home. I doubt this is the first time the owner has acted in this manner and the fact that he assaulted his own guests is the truest reflection of his character. Avoid at all costs.