4/10 Fair
Nov 9, 2018
Do not recommend
When I arrived, there was no one at the front desk. A lady appeared from the kitchen and she spoke zero English. I tried to communicate with her via Google translate to ask her if the hotel was opened, she shook her head. In the end, I found a number on the front door and called it. A young lady came, passed me the keys and let me be. I appear to be the only person staying there at the time. I saw no other guests. The room is rather run down and the floor was sandy. The shower only had cold water and at one point, the water stopped flowing. I had to wait a couple of minutes before trying again. I understand that this is a budget hotel but I really was not expecting a stay like this. Will not be returning to this hotel the next time I'm in Sapa.
Jasmine
Jasmine, 1-night trip
Verified Hotels.com guest review