Upon driving up it was apparent that the property was a personal residence that had been converted into as many rooms as possible to make money. We had booked for 2 nights and had been unable to make it the first night due to changes in flights. When we arrived the next morning and asked to check in we were told that she had given our room to another couple that arrived that morning as she is unable to pay her mortgage if any rooms are vacant during the month. We explained that we had paid for two nights and understood that we would not be refunded for the first night since she was unable to rent the room but that she should either refund us for the second night or allow us to stay there. She said to leave the property and that she promised to refund the second night to Expedia. We were later told by Expedia that she refused to refund the money and told them that if she refunded the money she would be unable to afford to buy more properties. Overall this was very disappointing I would not recommend staying ath this property. The experience was bad enough that even after several months I still feel sad about how terribly we were treated. The customers here are nothing but a way to extract money for the owner.
Samuel J
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 6 月 24 日
Lovely and generous host, a great place to be.
Lucy
Lucy、4 泊旅行
Wotif を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 4 月 30 日
I had a lovely stay at the B&B. The room was spacious, clean and comfortable. The breakfast was delicious and filling and the location could not be better. Right next to the Redwood forest and walking distance or a short Uber away from the city center. I thoroughly enjoyed my stay and chats with Vivien and I would pick this B&B again if I come back to Rotorua.
Johanna
Johanna、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 3 月 12 日
Carol
Carol、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 3 月 8 日
Vivian is the host with area knowledge, contacts and discounts. She made our stay wonderful.
Allen
Allen、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023 年 10 月 3 日
Super-friendly owners. We enjoyed our stay enormously!
John
John、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023 年 8 月 13 日
We thoroughly enjoyed our stay at Bnb at the Redwoods. Vivien was such a friendly, welcoming host and the facilities were excellent. Perfect for a weekend getaway to get in some adventures in Rotorua. Thanks so much!
Jennifer
Jennifer、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023 年 5 月 10 日
A lovely place
A place you just want to stay on your trip to New Zealand.
We loved everything about it and the location is perfect.
Fantastic helpful and eminent host.
We enjoyed the breakfast with Vivien and other guests with good conversations around the table.
Vivien gave us the best recommendations, ideas and advice for planning some trips, that suited our needs.
All over a great stay and super kind and lovely host.
Best regards from Charlie and Amanda
Jens-Peter
Jens-Peter、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023 年 4 月 13 日
Vivian was very friendly and an exceptional host. Our bedroom and bed was very comfortable. Would definitely stay here again in future.
Indardeo
Indardeo、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023 年 2 月 2 日
Vivian was a super friendly host with lots of great recommendations. Beautiful clean room and delicious breakfast options.
ALEXANDRE
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022 年 9 月 25 日
Vivien was a great host
Juhee
Juhee、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022 年 7 月 14 日
Joanna
Joanna、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022 年 1 月 7 日
Great people, breakfast and location to the Redwoods.
Andrew
Andrew、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2021 年 12 月 28 日
Easy to all site seeing locations! Cheap uber eats delivery!
Soumya
Soumya、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021 年 5 月 19 日
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021 年 4 月 18 日
We really enjoyed Vivienne's availability and help during our stay, from the introduction at our arrival, the useful guidance and tips on the activities we wanted to do, and the overall friendly attitude.
宿泊されたお客様
2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020 年 11 月 22 日
It was lovely place and the owner of the b&b was very nice, and helpful
Hayley
Hayley、3 泊の恋人との旅行
Wotif を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020 年 6 月 14 日
We wanted a place close to the Redwoods - and Viviens place was perfect. It only took us 10 minutes to walk there. Vivien was the perfect host and her cake was superb!
Famke
Famke、1 泊の家族旅行
Wotif を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020 年 3 月 28 日
Great host to help with sight seeing suggestions and bookings. Located beside the redwood forest, but out of town on way to Lake District. Good quality for the price.
宿泊されたお客様
2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020 年 3 月 1 日
It was close by to where we were going at the Redwoods
Gary
Gary、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020 年 2 月 12 日
Unser Eindruck
Es war ein rundum schöner und netter Aufenthalt.
Hans-Joachim
Hans-Joachim、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019 年 12 月 8 日
Very nice host and great breakfast. Room amenities need improvement (e.g. would be better if there’s a kettle and rubbish bin in the room)
宿泊されたお客様
2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019 年 11 月 3 日
Great stay, Vivien was welcoming and very helpful with local recommendations.
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019 年 9 月 22 日
Vivian THANKYOU so much, what a beautiful person, not only did we check in early, but went that extra mile organised a massage, and cooked a lovely breakfast.Our stay at the Redwoods was so relaxing. Everything you need for a weekend away. She has all the info on where to go and what’s on around town. Thankyou you are precious !