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Gorillas Volcanoes Hotel

3.0 star property
Muhoza hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gorillas Volcanoes Hotel

Front of property
In-room safe, desk, free WiFi, bed sheets
Outdoor pool
Balcony
In-room safe, desk, free WiFi, bed sheets

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Airport transfer
  • Bar
  • Pool
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Health club
  • Room service
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe

Feel at home (6)

  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is ￥13,176
￥15,548 total
includes taxes & fees
Dec 28 - Dec 29

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Twin Room, 1 Bedroom, Hill View, Garden Area

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, 1 Bedroom, Hill View, Garden Area

Highlights

Balcony or patio
Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
Shower/tub combination
  • 2 sq m
  • Hill view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Hill View, Garden Area

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room, Hill View, Garden Area

Highlights

Balcony or patio
Air conditioning
TV
Private bathroom
Hair dryer
Bathrobes
Shower/tub combination
Coffee/tea maker
  • 25 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Hill View, Garden Area

24-inch TV with digital channels

Executive Suite, 1 Bedroom, Hill View, Garden Area

Highlights

Balcony or patio
Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
Shower/tub combination
  • 5 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

Similar properties

Garden

Tiloreza Volcanoes Ecolodge

Pool
Spa
Airport transfer
Free parking
8.0 out of 10, Very Good, (3)
The price is ￥41,953
￥49,504 total
includes taxes & fees
Dec 28 - Dec 29
Tiloreza Volcanoes Ecolodge
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About the neighborhood

Map
Ruhengeri-Gisenyi Rd, Muhoza

What's nearby

  • Cathedral of Ruhengeri - 13 min walk
  • Shyira Diocese Cathedral - 16 min walk
  • Musanze Modern Market - 2 min drive
  • Volcanoes National Park - 17 min drive
  • Mgahinga Gorilla National Park - 46 min drive

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • ‪Amikus Coffee & Pizza - ‬2 min drive
  • ‪Migano Cafe, Lounge, and Grill - ‬17 min walk
  • ‪Crema - ‬7 min walk
  • ‪Volcana Lounge - ‬3 min walk
  • ‪La Paillotte - ‬2 min drive

About this property

Gorillas Volcanoes Hotel

Enjoy your visit to Muhoza with a stay at Gorillas Volcanoes Hotel. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a health club, a fitness center, and a terrace.

Languages

English, French

At a glance

DONE

Hotel size

    • 31 rooms
DONE

Arriving/Leaving

    • Check-in start time: 10:00 AM; Check-in end time: 10:00 PM
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Playground

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • 24-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

Gorillas Volcanoes Hotel Ruhengeri
Gorillas Volcanoes Hotel
Gorillas Volcanoes Ruhengeri
Gorillas Volcanoes
Gorillas Volcanoes Hotel Hotel
Gorillas Volcanoes Hotel Muhoza
Gorillas Volcanoes Hotel Hotel Muhoza

Frequently asked questions

Does Gorillas Volcanoes Hotel offer free cancellation for a full refund?
Yes, Gorillas Volcanoes Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Gorillas Volcanoes Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Gorillas Volcanoes Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Gorillas Volcanoes Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Gorillas Volcanoes Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Gorillas Volcanoes Hotel?
Check-in start time: 10:00 AM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM. Express check-in is available.
What is there to do at Gorillas Volcanoes Hotel and nearby?
Gorillas Volcanoes Hotel has an outdoor pool and a health club, as well as a garden.
Are there restaurants at or near Gorillas Volcanoes Hotel?
Yes, there's an onsite restaurant.
Does Gorillas Volcanoes Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Gorillas Volcanoes Hotel like?
Gorillas Volcanoes Hotel is a short 13-minute walk from Cathedral of Ruhengeri and 16 minutes' walk from Shyira Diocese Cathedral.

Gorillas Volcanoes Hotel Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Friendly, helpful staff, but some distance from NP
Very friendly and helpful staff with a restaurant on-site and the historic hotel/hangout across the street. A bit far from the national park. No fan, AC or mosquito net in room. Luckily, I didn't need the latter. A bit worn around the edges, but relatively comfortable.
Curtice, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Shannon, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 9-night business trip
Verified Hotels.com guest review

8/10 Very Good

Good sized room. Plenty of hot water in the shower. Comfortable bed.
Verified Orbitz guest review

10/10 Exceptional

Great customer care
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Customer Care
Clean rooms, quite and great customer care
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The stay was great. The hotel is lovely and the staff is really flexible.
1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

6/10 Good

The gorillas are great!
Excellent base from which you can plan your gorilla excursion to Volcanoes National Park. The hotel is quite ordinary: not bad, not great. It's fine if your expectations are low.
Sergio, 2-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Pleasant hotel on the main road out of town
Food OK but not exceptionally good. Service a bit slow, but every meal we ate in Rwanda was subject to incredibly slow service
EF, 7-night trip
Verified Expedia guest review

6/10 Good

Fine for the purpose
It was fine for the purpose but it is quite close to the main road so not terribly relaxing
2-night trip
Verified Expedia guest review

8/10 Very Good

Kleines Hotel mit sauberen kleinen Zimmern und einem schönen Garten mit Pool. War sehr ruhig und angenehm, da nur wenige Gäste da waren. Das Essen war im Vergleich zu umliegenden Hotels sehr gut. Kann das Hotel auf jeden Fall empfehlen
Nicolai, 9-night business trip
Verified Hotels.com guest review

6/10 Good

Overnatning i Musanze.
Meget lydt med trafikstøj fra vejen. For lidt / svagt lys på værelset. Ingen myggenet.
Bjarne, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Fint til prisen
Et ok hotel til prisen men noget slidt og ikke luksus. Fint wifi og søde smilende personale.
Anders, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Positiv: + gutes Frühstück (sogar ab 6.00 Uhr, bei Bedarf auch bereits um 5.30 möglich); man kann quer durch die 2 Frühstückssets/-menüs auswählen. + freundliche Mitarbeiter (bis auf die weibliche Rezeptionistin, die "muffig" und gelangweilt wirkte) + hofseitige Zimmer sind ruhig (ACHTUNG: poolseitig gehen die Zimmer auch auf die Hauptstraße und sind sehr laut) + tolles Service: die vom Wandern schmutzigen Wanderschuhe können innerhalb einer Stunde außen gereinigt werden (Kosten: USD 2/RWF 2.000) Negativ: - hofseitige Zimmer haben eine sehr schlechte Wifi-Verbindung - abends ist das Licht im Zimmer unzureichend: Es gibt nur auf einer Bettseite eine Nachttischlampe und eine weitere am Schreibtisch. Kein Deckenlicht in der Mitte des Zimmers. - aus der Toilette stinkt es nach Kanal; sogar wenn man den Deckel zumacht und die Badezimmertür zumacht, riecht es zeitweise bis ins Zimmer rein.
Chanh, 1-night trip
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very Good

Hôtel d'une nuit
Endroit plutôt tranquille. Le préposé à la réception était tout sourire et d'une grande gentillesse. Le petit déjeuner correct sans plus. Bon endroit pour y passer une nuit.
Verified Hotels.com guest review