When you stay at Hotel 21, you'll be within a 10-minute drive of Expo Center North and Paulista Avenue. Free perks include buffet breakfast and WiFi. Also, Rua 25 de Marco and Shopping Center Norte are within a short drive. The property is just a short walk to public transportation: Bresser-Mooca Station is 9 minutes away.
Languages
Portuguese
At a glance
Hotel size
52 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast
Restaurant
Room service
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2000
Television in common areas
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
29-inch LCD TV
Cable TV channels
Home comfort
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
Special features
Dining
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Hotel 21 Sao Paulo
21 Sao Paulo
Hotel 21 Hotel
Hotel 21 São Paulo
Hotel 21 Hotel São Paulo
Frequently asked questions
Does Hotel 21 offer free cancellation for a full refund?
Yes, Hotel 21 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel 21?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel 21?
Sorry, there's no onsite parking at Hotel 21.
What are the check-in and check-out times at Hotel 21?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.
Are there restaurants at or near Hotel 21?
Yes, there's an onsite restaurant.
What's the area around Hotel 21 like?
Hotel 21 is a short 9-minute walk from Bresser-Mooca Station and 12 minutes' walk from Feirinha da Madrugada.
Hotel 21 Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.4/10
Staff & service
9.0/10
Amenities
6.0/10
Property conditions & facilities
Reviews
2/10 Poor
Sep 19, 2018
I drove by and never checked in. Not safe. And a terrible location.
Maria
Maria, 2-night trip
Verified Expedia guest review
6/10 Good
Apr 2, 2017
Ugly neighbourhood with architectural marvel.
The hotel staff were friendly and helpful but language was a barrier. The hotel is also quite far from the airport and the area is scary at night. The rooms do not have outside facing windows and feel a bit dark and dank even though they are clean. The only good thing about the location is that you can walk to the Temple of Solomon which is simply amazing.
clive
Verified Hotels.com guest review
8/10 Very Good
Feb 8, 2021
Hotel com excelente atendimento.
Recepcionistas atenciosos, e disponiveis.
Gostei muito ter ficado com vocês.
Voltarei
Luiz
Luiz, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Dec 15, 2020
Evanilda
Evanilda, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 9, 2020
Bom atendimento
Hotel com acomodacoes bem simples para um Hotel 3 estrelas. Bom atendimento, limpeza ok. Um cafe da manha razoavel, mas com variedades. Recomendo.
EVANILDA
EVANILDA, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2020
Gostei muito
Recepcionista e funcionarios extremamente agradaveis, disponiveis e prestativos. Quarto muito limpo, itens de cama e banhos em otimas condicoes de limpeza. Nao me agradou muito as condicoes mais envelhecidas do banheira. Sugiro uma pequena reforma. Demais itens super me agradaram.
Gabreiella
Gabreiella, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 24, 2020
Região ruim / perigosa / muitos noias
Hotel com café da manhã muito ruim , o gerente ou responsável e bem grosseiro com as meninas da recepção.
Karen
Karen, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 8, 2020
Sandra
Sandra, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 4, 2020
Kellyta
Kellyta, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 3, 2020
cristiane
cristiane, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Jan 20, 2020
Ao lado dos quartos, fica um prédio onde estava um gritaria de pessoas e crianças. A rua é extremamente perigosa durante a noite, onde até tentamos sair mas fomos até um esquina e voltamos, pois é um ambiente sujo e com vários rapazes, bolivianos e haitianos pela rua sentados , fumando e bebendo. Percebi que tem vários hotéis com uma localização melhor e como o mesmo preço. O check out não é tolerando 10 min de atraso, tudo eles querem cobrar.
Pamela de souza Francisco
Pamela de souza Francisco, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2019
Atendimento nota mil! Amo ficar nesse hotel para prestar concursos! Fica perto de tudo. Obrigada!
Verified traveler
1-night business trip
Verified Expedia guest review
6/10 Good
Dec 2, 2019
Adriana
Adriana, 2-night trip
Verified Hotels.com guest review
6/10 Good
Sep 12, 2019
Quando vc chega ao hotel, assina praticamente um contrato de exclusividade com eles, que vou não pode nem pedir um delivery que o hotel vai te cobrar uma taxa, isso tudo pra vcs consumirem no restaurante deles
Verified traveler
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 7, 2019
Elionel Coutinho mota
Elionel Coutinho mota, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
May 30, 2019
Água gelada
Gabriel
Gabriel, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
May 14, 2019
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 28, 2019
Muito bom e tranquilo. Pretendo voltar mais vezes. Estou indo para São Paulo novamente em fevereiro e pretendo me hospedar nesse hotel novamente.
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Dec 10, 2018
Felipe
Felipe, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Apr 16, 2018
Hotel bem aconchegante e atendeu a minhas expectativas. E tem uma comida mto boa.
luiza
Verified Hotels.com guest review
8/10 Very Good
Mar 12, 2018
Os funcionários são muito prestativos, mas o local é extremamente barulhento :(
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Mar 12, 2018
Barulhento.
O que mais incomodou foi o barulho durante a madrugada, as janelas não possuem qualquer tipo de isolamento de som e a luz de fora também entra no quarto.
Ana Luíza
Ana Luíza, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Dec 18, 2017
Verified traveler
1-night business trip
Verified Hotels.com guest review
6/10 Good
Dec 18, 2017
Excelente atendimento porém localização ruim
Boa estadia bom cafe da manhã e excelente atendimento
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Nov 14, 2017
Foi uma experiencia tranquila, equipe atenciosa, prestativa