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SureStay Hotel by Best Western Ottawa

2.5 star property
Ottawa hotel with indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Ottawa

Lobby
Exterior
Indoor pool
Standard Room, Multiple Beds, Non Smoking, Microwave | In-room safe, iron/ironing board, cribs/infant beds, rollaway beds
Standard Room, 1 King Bed, Non Smoking, Microwave | In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Reviews

7.8 out of 10

Good

Popular amenities

  • Connecting rooms available
  • Free breakfast
  • 24/7 front desk
  • Pool
  • Pet friendly
  • Non-smoking
Main amenities
  • Weekly housekeeping
  • Indoor pool
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is ￥10,976
￥12,831 total
includes taxes & fees
Dec 24 - Dec 25

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave | In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Microwave

Standard Room, Multiple Beds, Non Smoking, Microwave | In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, Multiple Beds, Non Smoking, Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

Property amenity

Comfort Inn Ottawa

Pool
Free breakfast
Free parking
Free WiFi
7.8 out of 10, Good, (301)
The price is ￥12,385
￥14,304 total
includes taxes & fees
Dec 24 - Dec 25
Comfort Inn Ottawa
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About the neighborhood

Map
212 E 23rd Street, Ottawa, KS, 66067

What's nearby

  • Ransom Memorial Gift Shop - 3 min drive - 2.4 km
  • Old Depot Museum - 5 min drive - 4.9 km
  • Forest Park - 5 min drive - 5.1 km
  • Baker University - 24 min drive - 36.7 km
  • University of Kansas - 30 min drive - 47.3 km

Getting around

  • Kansas City International Airport (MCI) - 69 min drive

Restaurants

  • ‪Not Lost Brewing - ‬4 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Casey's General Store - ‬6 min drive
  • ‪Casey's General Store - ‬5 min drive
  • ‪Sonic Drive-In - ‬2 min drive

About this property

SureStay Hotel by Best Western Ottawa

Enjoy your visit to Ottawa with a stay at SureStay Hotel by Best Western Ottawa. Guests can take a dip in the indoor pool, and free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 9:30 AM. Fellow travelers like the helpful staff and overall property condition.

Languages

English

At a glance

Hotel size

  • 52 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (2 total, up to 80 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–9:30 AM

Traveling with children

  • Children stay free (see details)

Working away

  • Business center

Services

  • 24-hour front desk

Facilities

  • Safe-deposit box at front desk
  • An indoor pool

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Upper floors accessible by stairs only
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Cleaning fee: USD 1 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 25.00 (subject to availability)
  • There is an administrative fee of USD 1.00 per night

Children & extra beds

  • Cribs/infant beds are available for USD 5.0 per night
  • Rollaway beds are available for USD 12.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Ottawa
SureStay Ottawa
Ottawa Best Western
SureStay Best Western
SureStay Hotel Ottawa Best Western
SureStay Ottawa Best Western
SureStay Hotel Best Western Ottawa
SureStay Best Western Ottawa
SureStay Hotel Ottawa by Best Western
SureStay Hotel Ottawa
Best Western Ottawa Inn
Surestay By Best Ottawa Ottawa
SureStay Hotel by Best Western Ottawa Hotel
SureStay Hotel by Best Western Ottawa Ottawa
SureStay Hotel by Best Western Ottawa Hotel Ottawa

Frequently asked questions

Is there a pool at SureStay Hotel by Best Western Ottawa?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at SureStay Hotel by Best Western Ottawa?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at SureStay Hotel by Best Western Ottawa?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Hotel by Best Western Ottawa?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-out is available.
What is there to do at SureStay Hotel by Best Western Ottawa and nearby?
SureStay Hotel by Best Western Ottawa has an indoor pool.

SureStay Hotel by Best Western Ottawa Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

The lock on the door didn’t work. We had to have the front desk person finally come back and let us in The room was old and run down. We got charged twice. Once with hotels.com and once on site
Melissa, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Disgusting
The hotel outside view was the best of the whole stay. We literally walked into an unclean disaster of a room/hotel and immediately we checked out but still had to pay. Unless your use to dirty, felt and possibly bugs stay clear of this HOEtel
2-night business trip
Verified Hotels.com guest review

8/10 Very Good

I especially appreciated the breakfast options of English Breakfast tea (teabags and hot water available all days of my stay), yogurt and fresh fruit (oranges and bananas during my stay).
Cynthia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Margaret, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Sidney, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

All good. Clean and convenient.
Bee, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jon, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Easy to get to and parking right in front of the room. Nice breakfast items. Clean room.
Bee, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Location was good a lot of eating places near by. Noisy refrigerator.
Darrel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jenesis Lilith, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jenesis Lilith, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jenesis Lilith, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nathan, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Heather, 1-night trip
Verified Expedia guest review

6/10 Good

Didn’t like the fact that Travelocity made a reservation when they said there was a problem. No more using travelicity
Donna, 1-night trip
Verified Travelocity guest review

4/10 Fair

I liked the waffle maker, room was nice except there appeared to be what looked like dried blood/boogers on the toilet paper holder. Toilet wouldn't flush very well and we were told pool was open in morning and it wasn't. Host didn't seem very friendly.
Bobby, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Jerome, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Jeff, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant
Vicki L, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The check in was easy and fast. Answered any questions we had. We encountered 3 different people at the front during our 2 day stay and they were all very friendly and helpful.
Jon, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Linda, at the front desk, was very polite and efficient.
John, 1-night business trip
Verified Expedia guest review

2/10 Poor

It had Roaches and the bad was dirty there was. Blood tissue in the trashcan from the last people so they didn’t clean the bathroom. There was a camera on the top of the TV that was like a small rectangle. They claimed it was a sensor but it wasn’t even plugged into the TV it was plugged into the wall and we found dirty old, gummy‘s on the side of the bed from previous customers would not recommend this hotel to any of my family friends hope that they can get their hotel cleaner for future customers we did not end up staying there for the night we ended up going to a different hotel but they did refund us some of the money which I am grateful for that.
Colette, 2-night family trip
Verified Expedia guest review

6/10 Good

Brandon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

sue, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Excellent value
Chad, 1-night trip
Verified Hotels.com guest review