Hotel Citadelle

3.0 star property
Hotel in Les Rivières

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Citadelle

Superior Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets
Deluxe Apartment (8 people) | Desk, blackout drapes, free WiFi, bed sheets
Deluxe Apartment (8 people) | Desk, blackout drapes, free WiFi, bed sheets
Lobby lounge
Deluxe Apartment (8 people) | Private kitchen | Fridge

Reviews

7.6 out of 10

Good

Popular amenities

  • Non-smoking
  • Air conditioning
  • Free WiFi
  • 24/7 front desk
  • Free parking
Main amenities
  • Daily housekeeping
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Vending machine
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
The price is ¥9,635
¥11,467 total
includes taxes & fees
Dec 19 - Dec 20

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Room, 1 King Bed, Hot Tub

Highlights

Private spa tub
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Hair dryer
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Hair dryer
Cable channels
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Cable channels
  • 25.0 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room, 2 Double Beds

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Deluxe Apartment (8 people)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Cable channels
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9

What's nearby

  • Laval University - 5 min drive - 5.9 km
  • Aquarium of Quebec - 6 min drive - 7.6 km
  • Laurier Quebec - 6 min drive - 6.8 km
  • Les Galeries de la Capitale - 6 min drive - 6.4 km
  • Vidéotron Centre - 9 min drive - 8.3 km

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 11 min drive
  • Quebec Sainte-Foy Station - 11 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 11 min drive
  • Quebec Palace Station - 14 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪Le Folichon Cabaret - ‬2 min drive
  • ‪A&W Restaurant - ‬3 min drive
  • ‪Tim Hortons - ‬6 min walk

About this property

Hotel Citadelle

At Hotel Citadelle, you'll be within a 10-minute drive of Laval University and Aquarium of Quebec. Free perks include WiFi and self parking. Also, Château Frontenac and Vidéotron Centre are within a short drive. Fellow travelers say great things about the helpful staff and overall value.

Languages

English, French

At a glance

Hotel size

  • 36 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free uncovered onsite extended parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception

What to do

  • Ski area nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Property Registration Number 2025-07-31, 063070

Also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Frequently asked questions

Does Hotel Citadelle offer free cancellation for a full refund?
Yes, Hotel Citadelle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Citadelle?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Citadelle?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Hotel Citadelle?
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Hotel Citadelle and nearby?
Have fun with nearby winter activities like skiing.

Hotel Citadelle Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Isabelle, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not a great stay...
I was given a room in the older part of the hotel. Not overly comfortable, could hear the people next to me. Front desk man in the evening could use some customer service training, not a very nice person.
Richard, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Renee, 2-night trip
Verified Hotels.com guest review

6/10 Good

Bien pour une nuit en famille de 5 ou 6.
Vieux style d'hôtel. Propre. Besoin d'un rafraîchissement. La femme de menage avait oublier une débarbouillette salle sur la pole de rideau de douche. Les lampes sont croche ou rouiller. Les plogue ne sont pas trop solides. Des vis de la chambre voisine sort pres du porte serviette dans la chambre de bain. Mais il ont 3 lit se qui est tres bien. Fil dair climatisé pas assez long et vieille fan dans la petite chambre a part.
Cedrik, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Very run down.
I was given a basement room that I found oldish and smelling damp. Felt more like a dorm room. I then requested a better room and was given a similar room on the main floor overlooking a staircase. The room was in bad shape, the bathtub was full of stains. The floor is old linoleum. There are obviously fake reviews on this website claiming it is clean and comfy. The smell of marijuana was everywhere in the hallways.
Van, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Tremblay, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bernard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mario, 2-night trip
Verified Hotels.com guest review

6/10 Good

Paul, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is clean, staff is very friendly. I would recomend this place.
Yuliya, 1-night family trip
Verified Expedia guest review

4/10 Fair

kyle, 1-night trip
Verified Expedia guest review

8/10 Very Good

The bedlines are thin. It would be nice if the hotel can upgrade it to thicker ones.
Min, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wash room facilities are good
Yongchun, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Clervil, 1-night trip
Verified Expedia guest review

6/10 Good

C’est ok le matelas est confortable
Mélanie, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Staff was fantastic! Very helpful for tourists. Condition of hotel is a bit worn but very clean. Flip security lock knob on our door was broken off and on leaving I realized coat hook and light fixture by door were not attached properly. It looks almost like they’re in mid renovations while keeping the rooms clean and open.
Leann, 1-night romance trip
Verified Expedia guest review

4/10 Fair

The room at this property had been recently broken into at least that’s what it look like the door was broken. The safe was missing out of the room security camera on the outside of the building was hanging, and you also didn’t need a key to get in the building because of the broken handle.
Christopher, 1-night family trip
Verified Expedia guest review

6/10 Good

Old , dilapidated, musty rooms. Basement rooms need a serious update. Definitely not worth $234 for1 night
Patti, 1-night romance trip
Verified Expedia guest review

6/10 Good

.
Rick, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Nesline sandra, 3-night trip
Verified Expedia guest review

8/10 Very Good

The staff was super friendly and very helpful. The room is clean and the hallway smelled freshly cleaned as well. Pool area was clean but Sauna was not working. The only thing I didn't like was the bathroom was so small the sink was outside the bathroom. Theres no AC but they provide fans for you to use.
Kelly, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Normal old hotel,
enrico, 2-night family trip
Verified Expedia guest review

6/10 Good

Mario, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice and cozy
We really like this hotel. It looks like vintage. Very clean and comfy. Customer service was very friendly!! . The only thing that missed and would had completed a super good stay is a breakfast. At least a complementary one.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Easy go to highway.
James, 2-night trip
Verified Expedia guest review