We had a wonderful vacation here especially for the price, although there's a couple of stuff which can be improved.
(+)
-Staff were very friendly and helpful
-In-villa facility, 2BRs, pool and a kitchen, was just wonderful for the price.
-Location, surrounded by a great view of rice fields.
(-)
-For 4stars hotel, we felt less secured since anyone can enter the hotel property, especially from the back side, and the walls for the villa are very low and can't be locked.
-Provides only Bintan beers as alcohols. Would love to have wines as well.
-Looked it's still on its training period especially on breakfast operation, such as that they forgot to bring fruits plates one morning, coffees were so late on another morning.