This place is lovely. Unfortunately, the smell of mildew is how strong and unbearable. We checked in and in less than one hour we left. The smell gave a me a severe headache that took a day an a half to go away. The unit was lovely and the spaciousness was wonderful. It is unfortunate that the mildew/mold doea not get treated or contained in the properry. Teust me I travel to Costa Rica often and know that humidity can cause some smells. However, this one was so strong it gave me a headache within the first hour after arriving.
Whwn i checked out, the gentleman said that he was sorry but since i went into the room that my reservation was no longer refundable. Completely unacceptable reason. I was there with my family, drove to the place, and checked in. How is going into a unit that has severe mold/mildew issues my fault? Completely unfair that they refuse to give me my money back.