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Hôtel Bano Palace

3.0 star property
Douala hotel with outdoor pool and restaurant

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Bano Palace

Outdoor pool, pool umbrellas
Exterior
Senior Suite | View from room
Lobby sitting area
Bar (on property)

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Gym
    Gym
  • Spa
    Spa
  • Pool
    Pool
  • Pet friendly
    Pet friendly
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free airport shuttle
  • Health club
  • Sauna
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Business center
  • Meeting rooms
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is ￥10,538
￥14,053 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room

Twin Room | Premium bedding, minibar, in-room safe, desk

Twin Room

Highlights

Lanai
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Living area | Flat-screen TV

Junior Suite

Highlights

Lanai
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Senior Suite

Senior Suite | Private kitchen

Senior Suite

Highlights

Lanai
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, desk

Standard Room

Highlights

Lanai
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby sitting area
Saffana Hôtel
Free breakfast
Airport transfer
Parking available
Free WiFi
8.0 out of 10, Very Good, (47)
The price is ￥6,237
￥8,926 total
includes taxes & fees
Nov 21 - Nov 22
Saffana Hôtel
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About the neighborhood

Map
Rue Drouot Face Lycée d'Akwa, Douala, 12449

What's nearby

  • Eko Market - 11 min walk - 0.9 km
  • Cathedral of Saints Peter and Paul - 20 min walk - 1.7 km
  • Stade de la Reunification - 4 min drive - 3.2 km
  • Port of Douala - 6 min drive - 4.2 km
  • Douala Grand Mall - 6 min drive - 6.2 km

Getting around

  • Douala (DLA-Douala Intl.) - 33 min drive
  • Free airport shuttle
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪La Reine - ‬10 min walk
  • ‪La Kora Restaurant - ‬1 min walk
  • ‪La Fourchette - ‬7 min walk
  • ‪Café De France - ‬8 min walk
  • ‪Restaurant Table d'OR - ‬11 min walk

About this property

Hôtel Bano Palace

When visiting Douala, Hôtel Bano Palace is a great choice to consider. Guests can indulge in sports massages, and Motchom serves African cuisine. Other highlights include an outdoor pool, a free airport shuttle, and a poolside bar.

Languages

Afrikaans, Arabic, English, French, German, Italian, Spanish

At a glance

Hotel size

  • 80 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Transfers

  • Free airport shuttle (available 24 hours)*

Offsite

  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Spa services
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Lanai

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages.

Dining

Motchom - This restaurant specializes in African cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: XAF 3000.00 per person, per night

Optional extras

  • Shopping center shuttle service is offered for an extra charge

Pets

  • Pets are allowed for an extra charge of XAF 10000 per pet, per day

Parking

  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Bano Palace
Bano Palace Douala
Hôtel Bano Palace Hotel
Hôtel Bano Palace Douala
Hôtel Bano Palace Douala
Hôtel Bano Palace
Hôtel Bano Palace Hotel Douala

Frequently asked questions

Does Hôtel Bano Palace offer free cancellation for a full refund?
Yes, Hôtel Bano Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hôtel Bano Palace?
Yes, there's an outdoor pool.
Are pets allowed at Hôtel Bano Palace?
Yes, pets are welcome. There's a charge of XAF 10000 per pet, per day.
Is parking offered on site at Hôtel Bano Palace?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Hôtel Bano Palace?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Hôtel Bano Palace?
You can check in starting at 2:00 PM. Check-out time is noon. Express check-in is available.
What is there to do at Hôtel Bano Palace and nearby?
Hôtel Bano Palace has an outdoor pool and a sauna, as well as a health club.
Are there restaurants at or near Hôtel Bano Palace?
Yes, Motchom offers African cuisine.
Does Hôtel Bano Palace have any outdoor private spaces?
Yes, every room features a lanai.
What's the area around Hôtel Bano Palace like?
Hôtel Bano Palace is in the heart of Douala, a short 11-minute walk from Eko Market and 20 minutes' walk from Cathedral of Saints Peter and Paul.

Hôtel Bano Palace Reviews

Reviews

7.2

Good

8.2/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

I liked
Ousmanou Oumarou, 10-night family trip
Verified Expedia guest review

8/10 Very Good

I recommend it to anyone willing to stay in the main city for some days.
Philippe M, 1-night trip
Verified Expedia guest review

8/10 Very Good

Great stay!
My stay was very good. The most impressive part of my stay was just how professional and helpful the staff was. They went out of their way to accommodate any of my requests.
Gerald, 2-night family trip
Verified Hotels.com guest review

6/10 Good

It is a strictly average hotel.It is old,smells bad and service is rather poor. Breakfast is very poor.
3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Howard, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

The standard rooms are small but adequate for a short stay
Verified Hotels.com guest review

10/10 Exceptional

The hotel met and exceeded our needs. Good choice.
We visited Cameroon for 2 weeks. We stayed at this hotel the last 2 days of the trip and were very pleased. Many other hotels we used were really poor. The Hôtel Bano Palace was a pleasure and the shuttle to the airport was great. The pool was clean and nice, a cocktail by the pool made for a nice evening. Thumbs up by our family.
Verified Expedia guest review

8/10 Very Good

restaurant had great options in menu. we found traveling around Cameroon all restaurants basically served the same items but hotel restaurant was a little more "international". bar was good as well, friendly staff, a little smoky. great services offered (money exchange, calling cards, bank machine etc) clean, quiet, accommodating staff. hotel pick up available. since my friend arrived before i did they even offered for her to come along to pick me up when my plane landed. surrounding areas are a little run down but close to main areas in Douala.
Verified Expedia guest review

2/10 Poor

Disappointment
My disappointment started from the airport. The shuttle was not there though I wrote to the hotel to request one. I took a taxi that I paid close to 200 dollars! double the price of the hotel. The taxi driver told me that fuel price has gone up and that the hotel was far. I remember reading that the hotel was 10 min from the hotel. The driver said that was not true. Any way I paid. When I arrived at the hotel, I was told that the driver was at the airport waiting for me at the parking lot. How on earth would I know that that where he was supposed to wait for me! Any way I requested a wake up at 3.00 since I had my flight the following day at 5.00. no one woke me up, thanks go I did myself at around 3.10. the confirmation mail I received was saying that my note was paid with my credit card and that I did not need to pay again. At the hotel I was told that they never received any thing. I paid again. I still need to check whether my credit card was debited. After all, this was one of my bad experience since I have touring the world on official business.
Verified Hotels.com guest review

2/10 Poor

Nice hotel but location bad and staff need improve
Nice new hotel with good rooms but location is bad and staff at reception not interested in guests or their problems, free wifi is zero wifi since it doesn't work, restaurant took 1 1/2 hours to serve WRONG meal. DO NOT RECOMMEND
Verified Hotels.com guest review

8/10 Very Good

nice hotel in town
nice experience hotel is clean i have loved my stay in the hotel
Verified Expedia guest review

8/10 Very Good

Tout était OK
Madeleine, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

Propreté et service irréprochables
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Superbe
Joseph, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Fraude, demasiado caro.
Ustedes me enviaron conformación de la reserva e informaban que la habitación tenia 32 m2 y vistas a la piscina: El hotel NO TIENE PISCINA Y LA HABITACIÓN, INCLUIDO el BAÑO, NO LLEGA A 15 m2 A la legada no encontraban la reserva ?!?!?!
luis jose, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

La chambre était réservée pour deux avec petit déjeuner compris et nous avons eu la mauvaise surprise de nous entendre dire qu'un seul petit déjeuner était compris!!! Bizarre isn't it??? Wifi impossible à connecter dans les chambres!
Verified Hotels.com guest review

10/10 Exceptional

Très bon hôtel
Hôtel très bien situé avec un personnel très bien intentionné.
Verified Hotels.com guest review

4/10 Fair

Terrible bed,Terrible mattress !!!!! can not sleep
Terrible bed,Terrible mattress !!!!! can not sleep at all !!!
Verified Hotels.com guest review