Carrera 20 No 33-09 B Centro, Bucaramanga, Santander, 680006
What's nearby
Antonia Santos Park - 1 min walk
Canaveral Mall - 10 min walk
Cabecera Shopping Mall - 3 min drive
Alfonso Lopez Stadium - 4 min drive
Cacique Shopping Mall - 5 min drive
Getting around
Bucaramanga (BGA-Palonegro Intl.) - 52 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Restaurante El Paisa - 5 min walk
Estrella China - 3 min walk
Restaurante Mediterraneo Hotel La Triada - 3 min walk
Terraza Café Bucarica - 4 min walk
Pizzeria Asturias - 5 min walk
About this property
Hotel Doral Suites
Take in the views from the rooftop terrace when you stay at Hotel Doral Suites. You'll have free perks like WiFi and self parking.
Languages
English, Spanish
At a glance
Hotel size
40 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: noon
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Height restrictions apply for onsite parking
Transfers
Airport shuttle (available on request)*
Offsite
Area shuttle*
Property amenities
Food and drink
Breakfast available (surcharge)
Restaurant
24-hour room service
Services
Tour/ticket assistance
Laundry facilities
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 2000
Rooftop terrace
Television in common areas
Traditional architecture
Accessibility
Elevator
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Ceiling fan
Coffee/tea maker
Sleep well
Sofa bed
Premium bedding
Tempur-Pedic mattress
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
Free local calls
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Breakfast is offered for an extra charge of approximately COP 6500 per person
Airport shuttle service is offered for an extra charge of COP 320000 per vehicle (roundtrip)
Area shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for COP 30000.0 per night
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking
Parking height restrictions apply
Policies
This property accepts credit cards.
Also known as
Hotel Doral Suites Bucaramanga
Hotel Madison Plaza Bucaramanga
Madison Plaza Bucaramanga
Madison Plaza Hotel
Doral Suites Bucaramanga
Hotel Doral Suites Hotel
Hotel Doral Suites Bucaramanga
Hotel Doral Suites Hotel Bucaramanga
Frequently asked questions
Does Hotel Doral Suites offer free cancellation for a full refund?
Yes, Hotel Doral Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Doral Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Doral Suites?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel Doral Suites?
Yes, an airport shuttle is available. The charge is COP 320000 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Doral Suites?
Check-in start time: 3 PM; Check-in end time: noon. Check-out time is noon.
Are there restaurants at or near Hotel Doral Suites?
Yes, there's an onsite restaurant.
What's the area around Hotel Doral Suites like?
Hotel Doral Suites is in the heart of Bucaramanga, a short 10-minute walk from Canaveral Mall and 13 minutes' walk from Panachi.
Hotel Doral Suites Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
7.8/10
Property conditions & facilities
Reviews
10/10 Exceptional
Jan 31, 2016
One of the best for low price and customer service
Best things about this hotel are the excellent customer service of the staff, especially the receptionists who are so helpful in calling taxis and giving tourist information and friendly, and the value for money. The security is also fantastic with taxis being directed inside the building into the basement car park to collect and drop off guests. The location is great for sightseeing of the historic buildings in Bucaramanga. Has to be one of the best hotels in Bucaramanga for customer service and low price.
Marc
Verified Hotels.com guest review
10/10 Exceptional
Jun 27, 2015
Great value!
Really good value!
Keith
Verified Hotels.com guest review
6/10 Good
Jan 11, 2015
This is a basic hotel in downtown Bucaramanga
The hotel is in center of town close to downtown area. It is a basic, clean hotel. It serves decent meals up on the terrace overlooking the city. Very courteous and friendly staff. Very helpful. The elevator was out, but should be fixed in a few days.
Verified traveler
Verified Expedia guest review
8/10 Very Good
Nov 24, 2013
Great Staff
The hotel was as expected at the price, clean and comfortable. The thing that stood out for us was the helpfulness of the staff, particularly Sonya (was she an owner or manager - I'm not sure?). She knew that we wanted to go to the bus station and dropped us off there as it was close to her way home. Thank you again.
Bev
Verified Hotels.com guest review
10/10 Exceptional
Jun 19, 2017
ANDRES F
ANDRES F, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 19, 2017
ANDRES F
ANDRES F, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 27, 2016
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Mar 31, 2016
buena estadia...
exc
Leonardo
Verified Hotels.com guest review
8/10 Very Good
Feb 6, 2016
Good hotel for centre
Good hotel. Near main square and sights around there.
Clean and staff very helpful.
But area near parks to one side of hotel has "adult services". Not a problem during the day but nighttime best to take taxis to/from hotel. I had no issues with this.
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Jan 9, 2016
Buena opción de alojamiento
El hotel como tal, muy bueno. Las personas que atienden son muy amables y siempre con la mejor disposición de atención al cliente. Una recomendación es que sean más cuidados con el ruido al hacer la limpieza o manipular objetos, ya que desde las 4:00am el ruido es impresionante, lo que impide descansar a quienes están allí alojados. Igualmente e manejar un tono moderado de la voz de los funcionarios del hotel, ya que se escucha absolutamente todo dentro de las habitaciones. En general recomendar manejar un tono de voz moderado tanto a los funcionarios como a los huéspedes para no incomodar. Gracias
CLAUDIA YANETH
Verified Hotels.com guest review
8/10 Very Good
Jul 2, 2015
El hotel esta muy bien ubicado. La pasamos muy bien
Jose
Verified Hotels.com guest review
6/10 Good
Feb 6, 2015
Deficiente
No había ascensor y me dieron habitación en el piso 5. La cama es muy pequeña para ser matrimonial. La comida es mala. La atención es buena.
francis
Verified Hotels.com guest review
8/10 Very Good
Oct 24, 2014
PESIMA UBICACION UNA OLLA
No es apropiado para ir con niños , afuera hacen mucha bulla mal ejemplo de la gente de afuera, pésima ubicacion.
LESLI GONZALEZ
Verified Hotels.com guest review
8/10 Very Good
Oct 14, 2014
Servicio excelente.
el hotel es la voluntad de sus propietarios de sacarlo de la categoria de motel a hotel y lo están logrando, debieran cambiar los colchones, y que todas las habitaciones tengan aire acondicionado. Pero el servicio es excelente me atendieron a mi y mis hijas muy bien.volvere en la medida que me informen de mejoramientos, van bien los felicito
Luis Alejandro
Verified Hotels.com guest review
8/10 Very Good
Oct 4, 2014
excelente servicio
excelente el servicio
nelson becerra
Verified Hotels.com guest review
8/10 Very Good
Aug 12, 2014
Buen servicio
Buen servicio, personal muy amable y asequible. Excelente la opción del paqueadero.
Fernando
Verified Hotels.com guest review
8/10 Very Good
Apr 17, 2014
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Jan 5, 2014
El Staff fue muy amable y diligente.
Verified traveler
Verified Hotels.com guest review
2/10 Poor
Dec 10, 2013
Nooo
Hotel muy caro por los servicios que dan. No había ni aqua caliente. Lo venden cómo un hotel pero en las calles se conoce como residencia. En cómodo alojamiento, falta de servicios básicos como el aseo de la habitación. El aire apunta a la cama entonces o se sufre calor o te da una gripe increíble. No se para escaparse.....