4/10 Fair
Dec 1, 2024
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They wasn’t friendly at office bec they didn’t tell or not explain me why must deposit $50 plus hotel.com cost room. Bec I already paid on hotel.com come with hot tub and arrived there and they make me pay $50 to deposit abt that room. I did asked them why? Lady didn’t explain to me bec she don’t want talk to me bec I’m deaf bec she wasn’t friendly. I found out that all pillows are older on bed it was flat of pillows. I went in room and found out they don’t have hot tub there. Then I found some broke light middle on tv. Not enough of towels like two towels there bec of me and my daughter. I have went to office and ask for add two towels for my daughter. When we wake up in morning and found out that wasn’t good breakfast there. Me and my daughter wasn’t happy there. Decide to leave early in morning. I forget take pics of that room was so poor but we have sleep there at night bec we r so tired in travel and get there to sleep then feel better and leave so won’t go back there again in future.
Christi
Christi, 1-night family trip
Verified Hotels.com guest review