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Sapphire Suites

4.0 star property
Hotel with restaurant, near New Market

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sapphire Suites

Exterior
Sapphire Executive Suite | Premium bedding, minibar, in-room safe, desk
Lobby
International cuisine
Room amenity

Reviews

6.4 out of 10

Good

Popular amenities

  • Airport transfer
  • Spa
  • Air conditioning
  • 24/7 front desk
  • Internet access
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant
  • WiFi in the lobby
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
Feel at home
  • Rollaway/extra beds
  • Private bathroom
  • Separate sitting area
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Bathrobes
Private bathroom
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Standard Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Premium bedding
Bathrobes
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed

Sapphire Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Premium bedding
Bathrobes
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Premium bedding
Bathrobes
Private bathroom
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Similar properties

Restaurant

The Lindsay

Free WiFi
Restaurant
Air conditioning
Gym
6.2 out of 10, (72)
The price is ￥6,765
￥7,577 total
includes taxes & fees
Dec 20 - Dec 21
The Lindsay
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About the neighborhood

Map
15, Lindsay Street, New Market, Kolkata, West Bengal, 700087

What's nearby

  • New Market - 1 min walk
  • Sudder Street - 2 min walk
  • Eden Gardens - 18 min walk
  • Victoria Memorial - 5 min drive
  • Howrah Bridge - 5 min drive

Getting around

  • Netaji Subhash Chandra Bose Intl. Airport (CCU) - 49 min drive
  • Kolkata BBD Bagh Station - 4 min drive
  • Howrah Bridge Station - 5 min drive
  • Kolkata Eden Gardens Station - 26 min walk
  • Park Street Station - 10 min walk
  • Esplanade Station - 10 min walk
  • Chandni Chowk Station - 12 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Raj Spanish Cafe - ‬2 min walk
  • ‪Khalsa Restaurant - ‬2 min walk
  • ‪The Bhoj Company - ‬3 min walk
  • ‪The Elgin Fairlawn - ‬2 min walk
  • ‪Blue Sky Cafe - ‬2 min walk

About this property

Sapphire Suites

At Sapphire Suites, you'll be within a 15-minute drive of New Market and Dakshineswar Kali Temple. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Public transportation is just a short walk: Park Street Station is 10 minutes and Esplanade Station is 10 minutes.

Languages

English, Hindi

At a glance

Hotel size

  • 29 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Early check-in and late check-out are on request and subject to availability. Guests can arrange early check-in and late check-out by contacting the property in advance, using information contained in the booking confirmation.
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (during limited hours)*

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Coffee shop
  • 24-hour room service

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Spa services

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Onsite venue - This fine-dining restaurant specializes in international cuisine.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for an extra charge
  • WiFi is available in public areas for an extra charge
  • Airport shuttle service is offered for an extra charge of INR 2500 per person (one way)

Children & extra beds

  • Rollaway beds are available for INR 1500.0 per night
  • Airport shuttle service for children up to age 12 costs INR 1000 (one-way)

Policies

This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Sapphire Suites
Sapphire Suites Hotel
Sapphire Suites Hotel Kolkata
Sapphire Suites Kolkata
Sapphire Suites Hotel
Sapphire Suites Kolkata
Sapphire Suites Hotel Kolkata

Frequently asked questions

Does Sapphire Suites offer free cancellation for a full refund?
Yes, Sapphire Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sapphire Suites?
Sorry, pets aren't allowed.
Is airport shuttle service offered by Sapphire Suites?
Yes, an airport shuttle is available. The charge is INR 2500 per person one way.
What are the check-in and check-out times at Sapphire Suites?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Sapphire Suites and nearby?
Sapphire Suites has spa services.
Are there restaurants at or near Sapphire Suites?
Yes, there's an onsite restaurant that offers international cuisine.
What's the area around Sapphire Suites like?
Sapphire Suites is in Dharmatala, a short 10-minute walk from Park Street Station and 2 minutes' walk from Sudder Street.

Sapphire Suites Reviews

Reviews

6.4

Good

6.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

2/10 Poor

AVOID
This hotel has the worst management we have ever experienced. They are horribly rude, they do not honor reservations made on Expedia and they do not treat their guests with respect. They will not help you at all if you need to make a call or book a car. The hotel is dated and the hallways are used as storage rooms. Avoid this hotel at all costs.
Drew, 4-night trip
Verified Expedia guest review

8/10 Very Good

Better Then Expected.
# Location # Clean # Good Staff Behavior # 24 Hours Food # Best WiFi to work with laptop and mobile. # Good Deal Price. This is are the best i found in this hotel after check in. I would like to suggest this hotel to everyone best in town and best to stay for your shopping around the area. Only thing i didnt like is that they didnt have controller working nicely for the air condition its too cold and chilling so i have to switch on and off all the time to adjust as per my requirement which made my health a bit uncomfortable. They also didnt provide any facial tissue even after i ask the house keeping. So i have to buy my own. REst no more complain the hotel is best and i would like to stay there in every visit to kolkata for shopping.
Scorpio, 4-night trip
Verified Expedia guest review

6/10 Good

It more like a 3 star hotel which is very close to the market area of Kolkata.
Md Jahirul Islam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient and clean hotel
I was upset upon check-in that my locally living friend was not being allowed to stay as my guest, but that's a policy that many hotels have there, it seems. Finally, he was allowed to stay. Otherwise, everything was perfect..Very nice and helpful staff, great breakfast buffet, and perfect location within New Market. The hotel was nicely decorated, as well.
Verified Hotels.com guest review

2/10 Poor

Misleading rating by Expedia
This hotel is not 4 star as misled by Expedia web site
Verified Expedia guest review

6/10 Good

Easy location
Convinent those who are coming solely for marketing around new market area.
Verified Hotels.com guest review

8/10 Very Good

good
nice location to go anywhere.servic is good there staff r helpfull & well behaved.
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

10/10 Exceptional

Nice hotel very close to new market and shopping and other business, e.g. post office. I liked the Durga Pooja and the music.
Verified Expedia guest review

4/10 Fair

The employees were very rude, unwilling to give receipt
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

6/10 Good

Just okay hotel next to New Market.
Overall our experience with Sapphire Suites was okay, but the main entrance to the hotel is horrible, very dirty, smelly, and very inconvenient. We didn't get double bed as reserved and confirmed .We were just given two portable single foam bed on the floor after requesting three times. Same goes for Wi-Fi access. Outside foods were not allowed which should be lifted, because hotel foods were not always available and extremely expensive (almost four times of outside). Our 'City Tour' through hotel was okay, driver was knowledgeable, and very nice. If you plan for city tour get him (Mr. Motin), he is very nice and friendly. First taxi driver who brought us from the airport to the hotel was extremely unfriendly, rude, unprofessional, and unhappy person. He dropped us 1/4 miles away from the hotel said he was not allowed to get on the street to the hotel which we out not to be truth. He didn't help us with luggage to in his trunk or get off the trunk. He also demanded more and more tip. The City of Kolkata needs to improve the image of Yellow Cab drivers' image, provide them with more training in passenger friendliness, professionalism, courtesy, and politeness. Also, have all cabs air condition, especially Yellow Cabs. Airport is the first impression of the city when tourists arrive.
Verified Expedia guest review

10/10 Exceptional

Great hotel
Great clean hotel, however I feel we got lucky with a good sized room facing the market (other rooms looked small).
Verified Hotels.com guest review

4/10 Fair

terrible customer service
This is the 2nd time I have stayed at this hotel, the 1st being when it 1st opened which I thoroughly enjoyed, however on this occasion I found the staff very rude and unhelpful. the management have also introduced a new rule which outside food is not permitted which is fair enough so the only option for a meal if it's late and your hungry is the hotel room service....yuck! the only dish I could eat is the fish and chips and it was basically two fish fingers and a hand full of French fries drenched in salt at the cost of 400.07 rupees which equals to about £4.00 and not worth it! The room they were going to put me in on arrival was small and horrible but luckily my relative who could speak the language made them change it which I liked. if I ever visit again I may not visit this hotel due to the lack of customer friendly staff. message to the management and staff at this hotel....please learn some customer service skills and smile!
Verified Expedia guest review

2/10 Poor

Poor
Pathetic
Verified Hotels.com guest review

6/10 Good

Sapphire
O.K
Verified Hotels.com guest review

2/10 Poor

Pl read for hotel review
Bad and not suggestable to anyone!!!!
Verified Hotels.com guest review

6/10 Good

I liked the locality
It was good experience overall. I was my first visit to Kolkata. I enjoyed except the dry day due to voting. Just kidding. The food was good and the rooms were clean and comfy.
Verified Hotels.com guest review

6/10 Good

Hotel did not have any details of the reservation
The payment was not received by the hotel people. There was a hand towel missing from our personal belongings.
Verified Hotels.com guest review

2/10 Poor

Verified Hotels.com guest review

4/10 Fair

Overpriced but service was good
Wasn't worth the money. Rooms should be more clean. However, service and behaviour was very good.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

2/10 Poor

Total disappointment
Very bad experience, Never faces experience like this. Entrence of this hotel is very poor,rooms are very small, no cleanliness at all, no manners and courtesy at reception desk at all. On the whole no value for money and very disapponting stay. I will never recommend to stay in this hotel.There are much better hotels in this area to stay.
Verified Hotels.com guest review

8/10 Very Good

good
would surely stay next time
Verified Hotels.com guest review

4/10 Fair

Disappointing
Mixed staff - unhelpful at times, poor internet and phones.
Verified Expedia guest review