I cannot rave enough about the Diane. Even prior to arrival, Merci contacted me via phone and discussed parking situation. It was Memorial Day weekend and very crowded. I have a son with disabilities and drive a big van. There is a dedicated spot for such vehicles, but someone had it for one more night. I was able to move to that spot the next morning.
Thus, upon arrival, Manual jumped into action and helped my husband park the van for the first night. Merci went out of her way to ensure I had everything my family needed and all our wheelchair accessibility needs were met. This was the experience the entire stay. I don't think I have ever had staff at any hotel treat me with more professionalism, respect and kindness.
The rooms are very large, immaculate, and you can't ask for a better view of the ocean. I will definitely be back.
Only issue at all was not with hotel, but with other guests. Be aware it is one very large patio that spans all the rooms. That being said, although someone books one room, they may not respect boundaries. Our neighbors the first night did not. They and their children were all over, including on other guests patio sections in front of rooms. They left their toys on all the chairs and tables, and basically overran the place. Just be aware this hotel does not have private balconies.
To hotel; 2 small suggestions. Shade on back door & ceiling fan for back room would make it perfect. VERY BRIGHT in am, and air doesn't reach well