We checked in quite lay due to some unexpected delays. The gentleman at the front desk was absolutely lovely, warm, welcoming and helpful. He directed us to the only restaurant in town still open and we were able to get a great, truly inexpensive meal. At the pizzeria down the street. We were only in our room for 5hrs before we left to catch the sunset at Lago di Braies. I wish we could have stayed longer. The room, hotel, town and scenery were truly enchanting. My only comment goes to the fact that while booking online thru Expedia with all pertinent guest information and ages, we were contacted by the hotel shortly thereafter requesting over $100 additional for my teenage son, as the booking didn't allow for 3 people. My original booking and price quote was for 3 people. I contacted both Expedia and the hotel with my concerns. Expedia couldn't assist me, although they tried. The hotel made an adjustment but the cost was still more than quoted or expected. When we arrived at the hotel, there seemed to be some confusion as to the room, so we were offered the best room. It was a great room and had beds for all 3 of us but only 2 pillows, 2 towels and 2 glasses. So, we paid extra for a bed and that was all that we received. The office was closed so we didn't have a chance to fix this. We bundled a blanket for a pillow.