عليكم
للاسف وللمرة الاولى في فندق اشهداء اطالب بدفع مبلغ مقابل موقف السيارة بالرغم من انني احد زبائن الفندق متى ما جيت لمكه
للمعلو مية فان احد عوامل تفضيل فندق الشهداء هو وجد الموقف المجاني للسيارة بالرغم من بعد المسافه عن الحرم
ولكن الا هذه الميزه الغيت
ahmed
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2018 年 4 月 19 日
They charged car parking fee 50 Sr / day however car parking is with booking
Room service very poor second day we called many times but no no room service
宿泊されたお客様
2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2018 年 4 月 16 日
Good
The Room was Nice But When wE open the Windows Frame full Of dust , toilet flush not working well , problem during check out With wrong posting FB outlet
Odah
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2018 年 4 月 13 日
Not a 5 star hotel
I had booked the hotel and paid for online. Arrived at the hotel late in the evening to find the hotel staff not speaking much English and not very helpful. The receptionist said that the room had been booked but no payment was received and that we had to pay again. Even though we produced proof of payment he still demanded another payment. It was a problem with their bank I found out later. I did get a refund but it caused quite a bit of inconvenience.
The room needed updating and the shower was dirty.
The restaurant floor was not swept regularly during the buffet breakfast, there were bits of food etc on the floor.
The lobby however is spacious and very good.
宿泊されたお客様
6 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018 年 4 月 12 日
فندق جيد
اقامة جيدة ولكن للاسف المطعم كان مغلق
MUSTAFA
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2018 年 4 月 8 日
Ayman
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2018 年 4 月 7 日
mounir
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018 年 3 月 30 日
A nice hotel for omra
I was allowed to check out a bit later than expected.
宿泊されたお客様
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2018 年 3 月 25 日
خدمة سيئة جدا
اسوء خدمة عملاء موظفين ليس لديهم مسؤوليه ولا الخبرة في احترام الضيف وانهاء اجراءات الدخول لا انصح احد يحجز من خلال النت بالفندق هذه ولا يوجد رقم هاتف شغال تتواصل مع احد منهم
mohamed
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2018 年 2 月 3 日
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2018 年 1 月 20 日
كان الاستقبال سيِّئ جداً، والمعاملة سيئة، وموظفي المطعم يتعاملون بأسلوب غير لائق مع النزلاء، وطعام الفطور سيِّئ،
ashraf
ashraf、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2018 年 1 月 5 日
Standard has gone down, not a five star
I have stayed in Al Shohada hotel twice prior to this visit and i can clearly see the standard has gone down and it is certainly not a five start hotel.
The positives:
-The hotel staff quickly came to pick up the luggage on our arrival and safely took to our room
-The reception staff looked nice and gentle, although had to bring in a translater on one occasion to explain one problem
- The two issues related to shower/toilet were responded and fixed in quick time (within 30 mins) by the housekeeping staff who were humble and polite
The negatives:
- We booked a twin bed room for x2 adults, x2 kids through expedia and what we got is one king size bed. On multiple complaints, we were told sorry this is what we have to bear with, as hotel is full
- We booked a non-smoking room through expedia and what we got was a room in a corridor full of smoking guests and bad smell all around. Again this was complained to reception but to no avail
- The toilet flush wasn't working on first use and the shower drain was blocked. These were fixed on reporting but what i find disappointing is that these should be checked prior to room allocated to new guests
- The housekeeping is TERRIBLE, of our 5 nights stay only once did the room service came to change towels/bed sheets and clean room (despite calling them 3 times and every time they acknowledge to come but won't). This room service bloke was a rude person and the hotel needs to teach him how to speak to guests.
Wasim
Wasim、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2017 年 12 月 30 日
المكان قريب من الحرم (10 دقائق مشي دون زحام )
الاثاث والموكيت قديم جدا ومستهلك
المطعم ممتاز
خدمات الغرف غير موجودة
الاستقبال جيد وسريع
Hotel is 10 minutes walk to Haram
Reception is satisfactory
Restaurant is Great
Carpet is old and dirty
Elevators great
Room service Bad
No tea or coffee
MUSHABBAB
MUSHABBAB、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2017 年 11 月 28 日
Mohamed
Mohamed、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2017 年 10 月 19 日
Riyadh
Riyadh、2 泊の恋人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2017 年 1 月 1 日
clean
good
Khan
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2016 年 12 月 26 日
يحتاج الى التطوير والتحسين
مقبولة..ولكن سابقا كانت افضل
MOHAMMED
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2016 年 12 月 12 日
Two Nights
very Fine
Amr
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2016 年 12 月 4 日
宿泊されたお客様
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2016 年 11 月 18 日
宿泊されたお客様
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2016 年 11 月 9 日
Pleasant experience,Lobby was very attractive with sufficient sitting area. Comfortable seats. Breakfast is just Okay.Toilets were not maintained properly. Toilet Seat was broken. Rooms are not well lit. A bit noisy place. Guest talking loudly in corriodors
Javed
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2016 年 11 月 8 日
الغرف غير هادئه صوت الغرف المجاوره والعمال في الممر مزعج وحتى وقت متأخر من الليل