Located near a train station, Hotel Alpina is a great choice for a stay in Lucerne. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.
Languages
English, French, German
At a glance
Hotel size
35 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel MONOPOL Luzern Pilatusstrasse 1 6003 Luzern]
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, up to 33 lbs per pet)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking limited
Offsite parking nearby (CHF 35 per night; discounts available)
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
Restaurant
Bar/lounge
What to do
Shopping
Hiking/biking trails nearby
Ski area nearby
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Terrace
Shopping mall on site
Accessibility
Elevator
Wheelchair-accessible path to elevator
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
50-cm TV
Satellite TV channels
Home comfort
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Local maps
Fees & policies
Refundable deposits
Deposit: CHF 50.00 per stay (for stays between 1 January - 31 December)
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.50 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 25 to 30 for adults, and CHF 15 to 30 for children
Children & extra beds
Cribs/infant beds are available for CHF 30.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 20 per pet, per night
Parking
Parking is available nearby and costs CHF 35 per night (328 ft away; open 24 hours)
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Breakfast is served at Hotel Monopol, located next door.
Also known as
Alpina Lucerne
Hotel Alpina Lucerne
Alpina Hotel Lucerne
Hotel Alpina Hotel
Hotel Alpina Lucerne
Hotel Alpina Hotel Lucerne
Frequently asked questions
Does Hotel Alpina offer free cancellation for a full refund?
Yes, Hotel Alpina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Alpina?
Yes, cats and dogs are welcome, with a maximum weight of 33 lbs per pet. There's a charge of CHF 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Alpina?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Hotel Alpina?
Check-in start time: 4:00 PM; Check-in end time: 9:30 PM. Check-out time is 11 AM.
Is there an onsite casino at Hotel Alpina?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (14-min walk) is nearby.
What is there to do at Hotel Alpina and nearby?
Have fun with nearby winter activities like skiing.
Are there restaurants at or near Hotel Alpina?
Yes, there's an onsite restaurant.
What's the area around Hotel Alpina like?
Hotel Alpina is in the heart of Lucerne, a short 3-minute walk from Lucerne (QLJ-Lucerne Train Station) and 3 minutes' walk from Mt. Rigi.
Hotel Alpina Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
Dec 8, 2024
Check in at 16.00 ! Ridiculous as of Train Station hotel.!! but very nice front staff they try to let in 1530 ))) by the way Hotel Front desk at Monopol hotel of the bext door ..
Rooms are very cold after 1900 hrs.
.
Kazim orhan
Kazim orhan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 3, 2024
Charles
Charles, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 25, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 5, 2024
Beautiful spacious room with a lovely view, and the man at the front desk was really friendly and helpful, would definitely stay here again.
Charley
Charley, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 5, 2024
Tjeerd
Tjeerd, 1-night trip
Verified Expedia guest review
6/10 Good
Sep 5, 2024
You have to walk to the Monopol sister property reception depending on the time of arrival/to resolve some issue. No AC in some rooms ; they told me they are not required to provide it because it’s a 3 star. I booked thru Expedia, who said there was AC. I was charged extra for an additional bed, which was more like a stretcher.
Wilma
Wilma, 1-night family trip
Verified Expedia guest review
2/10 Poor
Aug 20, 2024
ata
ata, 3-night trip
Verified Orbitz guest review
8/10 Very Good
Jul 21, 2024
Ok
Richard
Richard, 1-night trip
Verified Expedia guest review
2/10 Poor
Jul 21, 2024
Elizabeth
Elizabeth, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jun 27, 2024
The internet was very spotty. I had to re-log in at least 10 times in 24 hours because it kept kicking me off. Otherwise it was great. The staff was helpful and the location was great.
Kelly
Kelly, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 25, 2024
Luisa
Luisa, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Jun 23, 2024
We reserved and paid for our room months in advance. When we arrived on a rainy night after traveling the receptionist informed us that they were over booked and they “upgraded” us to a hotel across town and all we had to do is go back out in the rain with our luggage and wait for a bus. Our”upgraded” hotel was near nothing at we spent hundreds of dollars over the course of 3 days on cabs and walked miles to get our group back to the area where we were originally booked, for restaurants a sight seeing. Another family was trying to check in at the same time and were also sent across town in the rain. Terrible experience. Do not book here and expect to have a room. They did nothing in they way of compensation, they just expected us to accept their incompetence and lack of professionalism. Zero Stars. Less if possible.
Robert
Robert, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 21, 2024
Great hotel in a convenient location…I had a lovely balcony too…I would definitely stay here again!!!
👍💕🤗
catherine
catherine, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 9, 2024
Very clean property and super helpful staff
Ramprasad
Ramprasad, 2-night family trip
Verified Expedia guest review
4/10 Fair
Jun 5, 2024
Swapnil
Swapnil, 1-night trip
Verified Expedia guest review
4/10 Fair
Apr 21, 2024
The hotel is next to a night club and a pizzeria. You can hear the night club all night long. The smell of the pizzeria filled the hallway and stayed in the room. I found an empty water bottle under the bed from the previous resident. The breakfast was very good though. I would not recommend this hotel especially for the price.
Patrick
Patrick, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 19, 2024
This was a very convenient hotel right next to the station but safe and quiet. Staff were very friendly and lots of help with things to do locally.
Margaret
Margaret, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 30, 2024
Sweet
Thomas
Thomas, 1-night trip
Verified Wotif guest review
8/10 Very Good
Mar 25, 2024
A Good Place to Stay in Lucerne
It was a good hotel with a good location. Both check-in and breakfast are in the hotel half a block or less away... which was weird, but not horrible. But it was a very good place to stay, and a good start to our vacation
Jason
Jason, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 14, 2024
It was very close to the main station and very convenient
Yong Siong
Yong Siong, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 11, 2024
Location. Staff. Facilities. Breakfast. Everything was terrific.
Andree
Andree, 3-night trip
Verified Expedia guest review
8/10 Very Good
Dec 18, 2023
Our quad room was really nice and really modern. The location was good. The only weird thing was that there is basically no staff to receive or help guests.
Verified traveler
2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 11, 2023
Close to train station. Very noisy, squeaky floors. Loud noisy street below. No front desk. Had to check in a hotel next door.