Near Condado Beach, CIQALA Luxury Suites offers a tranquil retreat with a poolside bar and rooftop terrace. Savor the Caribbean cuisine at Our SP Floor Lounge, enjoy free breakfast, and unwind in the outdoor pool surrounded by sun loungers. With multilingual staff and helpful tour assistance nearby attractions are within reach.
Puerto Rico Convention Center - 12 min walk - 1.1 km
Pan American Pier - 15 min walk - 1.3 km
Condado Beach - 18 min walk - 1.6 km
Casino del Mar at La Concha Resort - 3 min drive - 2.2 km
Getting around
Luis Munoz Marin Intl. Airport (SJU) - 21 min drive
Free beach shuttle
Restaurants
Casita Miramar - 6 min walk
La Isla - 4 min walk
Los Pinos Num 2 - 7 min walk
Éter Rooftop & Lounge - 1 min walk
Habitante Cafe - 5 min walk
About this property
Ciqala Suites Hotel
Ciqala Suites Hotel features a rooftop terrace and puts you within a 10-minute walk of Sheraton Casino. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a beach shuttle, and a terrace. The helpful staff and breakfast get great marks from fellow travelers.
Languages
English, Spanish
At a glance
Hotel size
33 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Offsite
Free beach shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Free beach shuttle
Beach nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Free beach shuttle
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
Built in 2010
Safe-deposit box at front desk
Rooftop terrace
An outdoor pool
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Memory foam mattress
What to enjoy
Individually furnished and decorated
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Microwave
More
Daily housekeeping
In-room safe
Special features
Dining
Our SP Floor Lounge - This poolside rooftop bar specializes in Caribbean cuisine. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Fees & policies
Refundable deposits
Deposit: USD 200.00 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: 20 percent
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet, per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 7:00 PM
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property is professionally cleaned.
Also known as
CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan
Frequently asked questions
Does Ciqala Suites Hotel offer free cancellation for a full refund?
Yes, Ciqala Suites Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ciqala Suites Hotel?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Ciqala Suites Hotel?
Yes, dogs are welcome. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Ciqala Suites Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Ciqala Suites Hotel?
Check-in start time: 4:00 PM; Check-in end time: 6:00 AM. Check-out time is 11 AM.
Is there an onsite casino at Ciqala Suites Hotel?
No, this hotel doesn't have a casino, but Sheraton Casino (9-min walk) and Casino del Mar at La Concha Resort (3-min drive) are both nearby.
What is there to do at Ciqala Suites Hotel and nearby?
Ciqala Suites Hotel has an outdoor pool.
Are there restaurants at or near Ciqala Suites Hotel?
Ciqala Suites Hotel is a short 12-minute walk from Puerto Rico Convention Center and 15 minutes' walk from Pan American Pier. Travelers say that the hotel is in a great location.
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Ciqala Suites Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.8/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 11, 2024
Great place to stay
Iziah
Iziah, 3-night trip
10/10 Exceptional
Oct 20, 2024
Excellent hotel. Great service.
Sheika
Sheika, 1-night trip
10/10 Exceptional
Sep 11, 2024
Excellent stay at this hotel. Very friendly staff and clean, spacious rooms. Would definitely stay here again.
Javier
Javier, 4-night trip
10/10 Exceptional
Oct 8, 2024
Staff were extremely friendly and helpful.
Craig
Craig, 1-night trip
10/10 Exceptional
Aug 31, 2024
Love the location and staff.
Nelida
Nelida, 2-night trip
10/10 Exceptional
Oct 9, 2024
I love everything about it the location, the restaurant on the rooftop and the stuff were amazing
Marco
Marco, 3-night trip
10/10 Exceptional
Dec 8, 2024
Graet service!
Yasmine
Yasmine, 3-night trip
10/10 Exceptional
May 30, 2024
A great place to stay
Shaina
Shaina, 3-night trip
8/10 Very good
Nov 19, 2024
Great rooftop views. Staff was super friendly. 24/7 mini mart next door has some sketchy characters around…
Samantha
Samantha, 4-night trip
10/10 Exceptional
Nov 9, 2024
THE ROOF TOP WAS GREAT
Conrad
Conrad, 4-night trip
10/10 Exceptional
Oct 5, 2024
Nice place just needs more vip perks for guest
Kristina
Kristina, 1-night trip
10/10 Exceptional
Sep 9, 2024
I gifted this hotel to newlywed couple and they loved absolutely every detail and treatment.
Annette
Annette, 1-night trip
10/10 Exceptional
Sep 2, 2024
The location is in the cosmopolitan area many places to go near
Arminda
Arminda, 7-night trip
10/10 Exceptional
Dec 6, 2024
Staff
Angel
Angel, 2-night trip
10/10 Exceptional
Jul 20, 2024
Great location with parking and rooftop pool & bar!
Best place to stay awesome rooftop restaurant, thanks Sara for hospitality at Eternity Restaurant
Julio
Julio, 3-night trip
10/10 Exceptional
May 27, 2024
Great place
Juan
Juan, 2-night trip
8/10 Very good
Jul 13, 2024
Service from the staff was excellent.
Chad
Chad, 5-night trip
10/10 Exceptional
May 15, 2024
Place is great!
Pablo
Pablo, 1-night trip
8/10 Very good
Aug 30, 2024
The roof to was beautiful.
Leah
Leah, 4-night trip
10/10 Exceptional
Aug 19, 2024
Great Property
Paula at the front desk is amazing: efficient and friendly.
Roger
Roger, 3-night trip
8/10 Very good
Dec 1, 2024
A
Israel
Israel, 2-night trip
8/10 Very good
Nov 17, 2024
The included room service breakfast was excellent. There was a mistake one day but the staff took care of it efficiently. The pool was a weird since it was in the middle of the restaurant, but the view from it was great. One concern was that we checked out at 3 AM but there was no one at the front desk and the doors were open for anyone to come in.