When we arrived at the hotel, the front desk worker was very friendly and gave us all the information we needed on bus tickets and Padre Pio Church. The lobby, roomsand restaurant are very clean. Breakfast was amazing! They had everything from fresh bread, cheese, yogurt, boiled eggs, cakes, and coffee. We even ate at the restaurant for lunch and the food was delicious. The only problem we had was the air condition in our room. It was very hot and sticky. We told the front desk worker in the evening and he came in to check the AC and he said that it was fine and nothing was wrong just to give it some time. We had it on all day and all night but still very hot and stuffy in the room. We didn't sleep all night and ended up showering 3 times that night as we couldn't sleep at all. We couldn't even open the window in the evening because there was no cover and in 5 minutes, the room was filled with mosquitos and flies which we didn't want to deal with so we ended up sleeping with the windows closed, in the hot heat. I don't know if all the rooms are like this but whatever you do, DO NOT sleep in room 411 as it is too hot and VERY uncomfortable to sleep in. Also, there was no wifi in our room even though they said that the room would have free wifi so we had to go down to the lobby to get wifi. Overall, if the A/C worked I would book this hotel again as everything else was great and less than a 2 minute walk to the bus stop and Padre Pio church.