We had a handicap room and the shower head was so high up the wall could not reach to adjust. The plug for the tub was broken. The chair for the tub would not sit flat in the tub. Very dangerous for a person with a handicap.
Michelle
1 泊旅行
10/10
Debora
2 泊の家族旅行
10/10
Robert
1 泊の家族旅行
6/10
Staff could use some training 1: in not saying my room number out loud for security reasons 2: morning rent desk guy was not friendly. As if I’m interrupting his morning.
Convenient location off freeway close to restaurants and food
Claire
1 泊旅行
10/10
great service and clean rooms breakfast can be better
ralf
2 泊旅行
2/10
booked a room for 3 adults - was given one with beds so small you could not turn around in them. What's worse - in 4 days our room was not serviced even ONCE! I could go on and on...
Marriott used to be a solid brand and I have enjoyed them in locations around the world. After this experience though I'll stay away from them in the future.
宿泊されたお客様
4 泊の家族旅行
10/10
Albert
2 泊の家族旅行
10/10
Right in line with the Holiday Inn and Best Western Plus in West Covina, I would say that this is a notch above for the same price point.
Mike
1 泊の出張
10/10
only thing had comment on is, instead of using 'electrical plugs' for charging phones / iPads - there should be USB ports by bedside and/or writing table
宿泊されたお客様
1 泊旅行
8/10
Humberto
1 泊旅行
10/10
Manar
1 泊旅行
10/10
Amir
1 泊旅行
10/10
Rudy
1 泊旅行
10/10
It was a nice place with a good continental breakfast. But we stayed at the end of the hall, so the water took so long to warm up every time we showered.
宿泊されたお客様
2 泊の家族旅行
8/10
I was a little put off that the bathroom wasn't as clean as it should have been and the unit above me must has have kids because there was noise of someone jumping all over until late in the night.
Rita
2 泊旅行
8/10
The hotel is using a cleaning product whose scent is very noticeable and unpleasant. Suggest changing to another product.
Barbara
1 泊旅行
6/10
Front desk very good
Rooms outdated and small
Bed was never made or sheets changed
Mel
4 泊の家族旅行
8/10
Manuel
5 泊旅行
6/10
Unfortunately my car was broken into. They did not take anything valuable but they went through my car. Disappointed being that I saw a security and another staff member behind the counter. I honestly did not get a good vibe on that.
Sergio
1 泊旅行
8/10
El trato de la persona que nos recibió fue muy malo, descortés e intransigente. Dijo que la tarjeta estaba declinada cuando estaba intentando hacer el cargo de manera incorrecta.
Nadie nos pudo atender en idioma español.