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Orsett Hall Hotel

4.0 star property
Boutique hotel in Grays with 2 bars/lounges and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Orsett Hall Hotel

Indoor wedding
Indoor pool
Exterior
Superior Double Room | Premium bedding, in-room safe, iron/ironing board, free WiFi
Sauna, steam room, body treatments, aromatherapy, hot stone massages

Reviews

8.4 out of 10

Very good

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Bar
    Bar
  • Spa
    Spa
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Meeting rooms
  • Terrace
Feel at home
  • Sofa bed
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is ￥16,874
￥20,248 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Double Room

Highlights

Air conditioning
Heating
TV
Premium bedding
Sofa bed
Shower/tub combination
Deep soaking bathtub
Private bathroom
  • 16.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite

Highlights

Separate sitting area
Air conditioning
Heating
TV
Premium bedding
Sofa bed
Separate bathtub and shower
Deep soaking bathtub
  • 60.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double

Executive Double | Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Double

Highlights

Separate sitting area
Air conditioning
Heating
TV
Sofa bed
Premium bedding
Shower/tub combination
Deep soaking bathtub
  • 26.00 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Stifford Hall Hotel Thurrock
Parking available
Free WiFi
Restaurant
Air conditioning
8.2 out of 10, Very Good, (782)
The price is ￥13,791
￥16,550 total
includes taxes & fees
Nov 22 - Nov 23
Stifford Hall Hotel Thurrock
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About the neighborhood

Map
Prince Charles Avenue, Grays, England, RM16 3HS

What's nearby

  • London Cruise Terminal - 7 min drive - 9.7 km
  • Lakeside Shopping Centre - 8 min drive - 9.9 km
  • Festival Leisure Park - 11 min drive - 14.5 km
  • Bluewater Shopping Centre - 18 min drive - 21.2 km
  • Gravesend Gurdwara - 23 min drive - 30.2 km

Getting around

  • London City Airport (LCY) - 26 min drive
  • London (SEN-Southend) - 27 min drive
  • Stansted Airport (STN) - 39 min drive
  • Stanford-Le-Hope Station - 4 min drive
  • East Tilbury Station - 6 min drive
  • Tilbury Town Station - 6 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Golden Sands - ‬5 min drive
  • ‪Bell Inn - ‬5 min drive
  • ‪Hardie Park Cafe - ‬5 min drive
  • ‪Mr Pickwicks - ‬6 min drive

About this property

Orsett Hall Hotel

At Orsett Hall Hotel, you'll be within a 15-minute drive of Lakeside Shopping Centre and Thames River. You can visit the spa to indulge in deep-tissue massages, facials, or aromatherapy, and British cuisine is served at Garden Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this boutique hotel include 2 bars/lounges, a spa tub, and a sauna. Fellow travelers like the helpful staff and overall property condition.

Languages

English

At a glance

Hotel size

  • 56 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's menu

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Sofa bed
  • Premium bedding

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Garden Restaurant - This brasserie specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Sartoria Cafe - Onsite café. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 14.50 per person
  • Late check-out can be arranged for an extra charge of GBP 20

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 9 2025 (dates subject to change):
  • Spa
  • Spa/Beauty services
  • Spa tub

Parking

  • Uncovered self parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards. Cash is not accepted.

Also known as

Orsett Hall Grays
Orsett Hall Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel Grays

Frequently asked questions

Does Orsett Hall Hotel offer free cancellation for a full refund?
Yes, Orsett Hall Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Orsett Hall Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Orsett Hall Hotel?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at Orsett Hall Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 20. Contactless check-out is available.
What is there to do at Orsett Hall Hotel and nearby?
Orsett Hall Hotel has 2 bars and a spa, as well as a steam room and a garden.
Are there restaurants at or near Orsett Hall Hotel?
Yes, Garden Restaurant offers British cuisine.

Orsett Hall Hotel Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Samantha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Iris, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

P, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

At first I couldn’t find a way out to road. No sign ‘Exit’ enable me to drive out easily especially when it was dark. It was almost impossible to close the blind in bathroom. I couldn’t dare to stand in bath naked in front of window where residents or staff could see me. I just managed to reach blind cord using my finger tips as the the cord was 2/3rd way up the window in Room 5. Short people, like my partner, couldn’t reach it at all unless he climbed onto window sill - no way as he was 85 years old. Blind should be left diwn at our arrival. Bathroom apart from blind was good but poor designed and not good for safety as there was no grab handle in bath area. My partner again couldn’t use bath/shower as due to his age he has poor balance. I found it uncomfortable to use the shower as my face had to be close to wall at bath end because the shower head was too short to wall so I was unable to relax under the shower due to curved bath end. Apart from these problems our stay was enjoyable. Staff were so lovely with very good attitude to Deaf people like us. We enjoyed the stay.
Davina, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Andrew, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

The hotel was nice and clean with good rooms and facilities. I cannot understand why you have to pay £50 per night as a holding deposit for your room. The hotel could be like every other hotel and take a ‘swipe’ of you me card and charge anything directly to that. Now, I am £200 out of pocket (for up to 2 weeks according to the staff) until the hotel decides to return this money to me. Completely unnecessary. Also, although almost ever member of staff was friendly, polite and professional, one staff member in the brasserie was very different in their approach and not to the same high standard as the others
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Andy, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Love
Celia, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Paul, 1-night trip
Verified Hotels.com guest review

6/10 Good

AVOID ROOM 12A
Got given room 12a. Very noisy heating pipes by the headboard. Knocking noise from the pipes every minute or so. Reading through some reviews this problem has been going on for a while but the hotel is still giving this room to guests. After complaining they did change my room but never should have been given this room as there has been complaints about this in the past. Otherwise the hotel is nice enough. Staff friendly enough.
Gurpreet, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jane, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

John, 2-night trip
Verified Hotels.com guest review

2/10 Poor

No advance warning of noisy party - very unhappy.
I am a regular visitor to Orsett Hall Hotel. This is the worst experience by a mile. I was placed in an upstairs room very close to a function room. I arrived around 4pm and the car park/reception/ foyer was full of people attending a wedding. The wedding had very loud music until 23:30 that evening, followed by people being very merry until nearly 1am in the morning. I had complained around 22:30 and the duty manager came to my room to explain that there was nothing he could do, and tried to fob be off with some made up story about the noise being below the upper decibel level so was ok!?! I work as an H&S professional, so I informed him to stop making up drivel and sort the problem. The hotel phoned me and emailed me prior to my visit to ask if I was still checking in (which is their normal procedure), and at no point did anybody explain to me that a large wedding party would be going on that night. There are plenty of hotels in the area that I would have gone to. Poor by the hotel on all fronts Im afraid.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very Good

Ian, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Richard, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Not the best but not the worst!
We booked 2 rooms as we were attending a family wedding nearby. Our room (12a) was dark with a small window, but the bed was comfortable. After unpacking we went out so didn’t notice the issues to come. We got back late & went to bed. It’s an old building so the windows can’t be opened which is understandable. Halfway through the night woke up very hot as the aircon had failed. The rest of the night was restless as the aircon kept failing with a fault code so the room was hot and stuffy. Also behind the headboard there was an intermittent knocking throughout the night with different levels of noise & duration. As my wife is a very light sleeper this interrupted her sleep. In the morning reported it to reception & was told it would be looked. Later we returned to the room & noticed that the noise was still there & the aircon failed with a fault code. We rang reception & the Duty Manager came & we moved rooms. The DM was very apologetic, I appreciate that things can go wrong but its how it is dealt with that counts. I was very disappointed when the DM said that it was noisy pipes & a plumber was due tomorrow & that it had been like it for a couple of weeks & there had been complaints! So they had complaints & it had been like it for a couple of weeks, & they still thought it was ok to put us in the room? That is disappointing & we should never have been put in that position. Overall it was ok, not the best but not the worst. Would I recommend / return to Orsett Hall? No
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Weekend stay
The location is nice, lovely for weddings. Staff were friendly. Unfortunataly our room didnt meet our expectations, many cracks in the walls, some lights broken, bed wasnt too comfortable. The breakfast area is really lovely and it wasnt too bad overall. However, on Saturdays coffee cost extra money and on sunday its buffet style. This wasnt indicated prior to our stay or at the hotel. We tried food at the cafe and it was pretty good.
marcella, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

All good
Lee, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Hairs in the bath upon arrival
craig, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

As there logo states, "Simply the Best"
RON, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service
Asif, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Anneka, 1-night business trip
Verified Hotels.com guest review