I think the level of service is best described by one memorable experience with one of the chefs at the morning buffet. The buffet was varied and delicious, with breakfast being no different - multiple types of eggs (scrambled, boiled, fried two different ways), fruits, hot foods, cheeses, breads, cereals, yoghurts, sausages and bacon - you get the idea. Even my picky children were able to find things they would eat, with over a dozen beverages available as well.
The thing is, I love bacon, and this was GOOD bacon - thick cut and delicious. But I like my bacon a specific way, and by that, I mean BURNT. My children also prefer it this way, and yes, some people think it’s weird. The buffet had a nice selection of both BURNT and “normal” bacon - except Saturday. So I asked the man if he had any “burnt” bacon. He looked horrified.
And then he gave me “burnt” bacon. 🙂
Yes, even though it obviously offended his chef’s soul, this very kind man made sure that, strange customer that I am, got exactly what I wanted.
That was the type of service we were consistently given - hotel staff were doing everything they could do to make sure our holiday was enjoyable.
I will happily return to this facility. The Waterpark was too cold for us to enjoy in December (salty icy water) but the hotel pool was lovely, and the service.
The service was wonderful, as was the “burnt” bacon.