At Mercure Melbourne Albert Park, you'll be just a 5-minute drive from Crown Casino and Melbourne Cricket Ground. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Windows Restaurant, which serves local cuisine and is open for breakfast and dinner. A bar/lounge, a fitness center, and a sauna are other highlights. Fellow travelers love the helpful staff.
Languages
Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Spanish, Swedish
At a glance
Hotel size
209 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Contactless check-in available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi (24 hours per day; 3-device limit) and wired internet access in public areas
Free WiFi (24 hours per day; 3-device limit) and wired internet access in rooms
Parking
Secured covered onsite self parking (AUD 25 per day)
Secured covered onsite valet parking (AUD 45 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Water dispenser
What to do
Golfing nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
2 buildings/towers
Safe-deposit box at front desk
Television in common areas
Fitness center
Adjacent to a golf course
An indoor pool
Sauna
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
100% renewable energy
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Accessibility
Elevator
Elevator door width (inches): 83
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
40-inch LCD TV
Premium cable channels
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Alarm clock
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (3-device limit) and free wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Restaurant dining guide
Special features
Dining
Windows Restaurant - Overlooking the golf course and garden, this fine-dining restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Espresso Bar - Overlooking the golf course and garden, this café specializes in Modern European cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.
Atrium bar & lounge - Overlooking the golf course and garden, this cocktail bar specializes in local cuisine and serves dinner only. Happy hour is offered. Open daily.
Fees & policies
Refundable deposits
Cash deposit: AUD 250 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 38 for adults and AUD 38 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.4 percent
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
Dining venue(s)
The following facilities are closed on Sunday and Saturday:
Dining venue(s)
Children & extra beds
Rollaway beds are available for AUD 70.0 per night
Parking
Covered self parking costs AUD 25 per day
Covered valet parking costs AUD 45 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure Albert
Mercure Albert Hotel
Mercure Albert Hotel Melbourne Park
Mercure Melbourne Albert Park
Mercure Melbourne Park
Mercure Melbourne Albert Park Hotel
Mercure Albert Park Hotel
Mercure Albert Park
Mercure Melbourne Albert Park Hotel
Mercure Melbourne Albert Park Melbourne
Mercure Melbourne Albert Park Hotel Melbourne
Frequently asked questions
Does Mercure Melbourne Albert Park offer free cancellation for a full refund?
Yes, Mercure Melbourne Albert Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Melbourne Albert Park?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Mercure Melbourne Albert Park?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Melbourne Albert Park?
Yes. Self parking costs AUD 25 per day. Valet parking costs AUD 45 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Mercure Melbourne Albert Park?
You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Mercure Melbourne Albert Park?
No, this hotel doesn't have a casino, but Crown Casino (5-min drive) is nearby.
What is there to do at Mercure Melbourne Albert Park and nearby?
Mercure Melbourne Albert Park has an indoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Mercure Melbourne Albert Park?
Yes, Windows Restaurant offers local cuisine and garden views.
What's the area around Mercure Melbourne Albert Park like?
Mercure Melbourne Albert Park is a short 5-minute walk from St Kilda Road and 20 minutes' walk from Chapel Street.
Mercure Melbourne Albert Park Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
4/10 Fair
Dec 5, 2024
Pullman? Not really!
Housekeeping was sloppy. All coffee in the room was decaf even when I asked for regular. The room wasn’t cleaned unless I asked and then it was poorly done. The restaurant service was sloppy and the food cold. Bartender in the day didn’t know what drinks were nor was she able to differentiate between scotch or bourbon or Irish whiskey.
Jeffrey
Jeffrey, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 29, 2024
Krystel
Krystel, 3-night trip
Verified Hotels.com guest review
6/10 Good
Nov 29, 2024
Laura
Laura, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2024
Family Friendly!
Very friendly staff. Clean & big room. Breakfast was very good & their made to order eggs was amazing. Kids loved it.
Parking is AUD 25 a day with lots of parking space.
Javaid
Javaid, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 11, 2024
Worst experience in 30 years
The check-in took extremely long, ~25 minutes.
The shampoo bottle did not function during my stay.
It was very noisy. There was a door between the two rooms and there is a big gap under the door. The lady in the next room made phone calls from 11pm to about 3am. I called the front desk. They came up with a security person, but it did not help too much.
During the check out two breakfasts were artificially added to the bill.
Verified traveler
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 22, 2024
Take the time to walk around Albert Park lake. 5.2km lovely stroll.
Sandra
Sandra, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 22, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 20, 2024
Jeferson
Jeferson, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 2, 2024
Worth!
Henry
Henry, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 21, 2024
Katrina
Katrina, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 21, 2024
Steff
Steff, 2-night trip
Verified Expedia guest review
8/10 Very Good
Aug 25, 2024
We stayed here to be close to MSAC, therefore the hotel was convenient.
Facilities were good, nothing brand new or fancy, but everything was in working condition.
Cam
Cam, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 24, 2024
Charlie
Charlie, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 17, 2024
All good
Peter
Peter, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
Aug 17, 2024
Nice stay
Room was fine, nothing special.
Good location with meals available
Had issue with parking where ticket didn't get authorisation at reception and had to wait 10 minutes for attendance in carpark.
I really think this hotel being out of the city should have free parking included.
Was very surprised it was $22 extra.
Haidee
Haidee, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 17, 2024
Clean and convenient
andrew
andrew, 1-night trip
Verified Wotif guest review
8/10 Very Good
Aug 12, 2024
We stayed at this hotel as it was nearby to a wedding we were attending. It didn’t have much that was in walking distance though in the way of shops or eateries. The whole shower situation wasn’t good at all with the water temperature fluctuating constantly from cold to scalding hot- very dangerous for children or the elderly.