Belo Horizonte (CNF-Tancredo Neves Intl.) - 47 min drive
Vilarinho Station - 14 min drive
General Carneiro Station - 15 min drive
Bernardo Monteiro Station - 20 min drive
Central Station - 15 min walk
Lagoinha Station - 21 min walk
Carlos Prates Station - 22 min walk
Airport pick-up service
Restaurants
Casa Cheia - 1 min walk
Cia do Boi - 1 min walk
Rei do Torresmo - 2 min walk
Sushi Japa - 2 min walk
Assacabrasa - 1 min walk
About this property
Serrana Palace Hotel
Serrana Palace Hotel features a rooftop terrace and puts you within a 5-minute walk of Afonso Pena Avenue. Guests can take a dip in the outdoor pool or grab a bite to eat at Solar das Alterosas, which serves breakfast, lunch, and dinner. Other features include a sauna and a steam room. The property is just a short walk to public transportation: Central Station is 15 minutes away.
At a glance
Hotel size
110 rooms
Arranged over 13 floors
Arriving/Leaving
Check-in time ends: anytime
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets not allowed
Internet
Free WiFi in rooms
Parking
Onsite self parking (BRL 25.00 per day)
Wheelchair-accessible parking on site
Transfers
Airport pickup at scheduled times*
Property amenities
Food and drink
Breakfast available (surcharge)
Restaurant
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Tour/ticket assistance
On-site car rental
Laundry facilities
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 1974
Rooftop terrace
An outdoor pool
Sauna
Steam room
Accessibility
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Blackout drapes/curtains
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Special features
Dining
Solar das Alterosas - This brasserie serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of BRL 110 per vehicle (one way)
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Parking
Self parking costs BRL 25.00 per day
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards.
Also known as
Serrana Palace
Serrana Palace Belo Horizonte
Serrana Palace Hotel
Serrana Palace Hotel Belo Horizonte
Serrana Palace Hotel Belo Horizonte, Brazil
Serrana Palace Hotel Hotel
Serrana Palace Hotel Belo Horizonte
Serrana Palace Hotel Hotel Belo Horizonte
Frequently asked questions
Does Serrana Palace Hotel offer free cancellation for a full refund?
Yes, Serrana Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Serrana Palace Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Serrana Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Serrana Palace Hotel?
Yes. Self parking costs BRL 25.00 per day.
Is airport shuttle service offered by Serrana Palace Hotel?
Yes, a shuttle from the airport to the hotel is available. The charge is BRL 110 per vehicle one way.
What are the check-in and check-out times at Serrana Palace Hotel?
Check-in ends: anytime. Check-out time is noon.
What is there to do at Serrana Palace Hotel and nearby?
Serrana Palace Hotel has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Serrana Palace Hotel?
Yes, there's an onsite restaurant, Solar das Alterosas.
What's the area around Serrana Palace Hotel like?
Serrana Palace Hotel is a short 4-minute walk from Afonso Pena Avenue and 3 minutes' walk from Central Market.
Serrana Palace Hotel Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.0/10
Staff & service
6.4/10
Property conditions & facilities
Reviews
8/10 Very Good
Jul 11, 2014
Very helpful staff at front desk
Chris
Verified Hotels.com guest review
10/10 Exceptional
Jun 24, 2014
One night stay
Conceirge was friendly and helpful. They spoke English, Spanish and portugese. Rooms were clean with a nice balcony over looking the city.
Woke up too late for breakfast so can not comment on the quality.
Great location in the city, close to bars, restaurants etc.
Would book this hotel again for sure!
Mustbedave
Verified Hotels.com guest review
6/10 Good
Jun 19, 2014
The hotel wasn't too bad but it wasn't anything special, some what dated but still comfortable. The staff was really awesome though, very good people and willing to help you out.
Verified traveler
Verified Expedia guest review
2/10 Poor
Feb 16, 2011
HORRIBLE HOTEL!!!!! STAY AWAY!!!!!
Hotel room was disgusting ... breakfast was mediocre and the cleanliness was somewhat bad.
Do not spend your money on this hotel... it is NOT WORTH!!! Pay 20 dollars more and stay in something better...believe me!!! NOT WORTH!!!
The staff is unfriendly and not professional.
And at the check out time, they kept me for at least one hour to discuss booking issues... which should be done with the Website Company that I book this room. I almost missed my flight.
HORRIBLE EXPERIENCE!!! STAY AWAY!!!
Verified traveler
Verified Hotels.com guest review
6/10 Good
Jun 9, 2010
Clean and honest
Besides being a one star hotel, their service was OK, the room was clean and the employees helpful.
Walter
Verified Expedia guest review
4/10 Fair
Jul 7, 2016
jonathas
Verified Hotels.com guest review
2/10 Poor
Jul 5, 2016
melhor não comentar.
melhor não comentar. pode soar ofensivo para ouvidos sensíveis.
não permaneci no hotel. desde a recepção, até a limpeza do quarto: nota zero.
fui para outro hotel onde fui muito bem atendido. Serrana, nunca mais!
Pedro
Verified Hotels.com guest review
2/10 Poor
Jun 30, 2016
foi mal atendido na recepção
DENIS
Verified Hotels.com guest review
6/10 Good
Jun 29, 2016
Bom custo beneficio
ESTEFANIA
Verified Hotels.com guest review
6/10 Good
Jun 20, 2016
Hospedagem
Local bem situado, porém achei o banheiro extremamente pequeno.Box apertadíssimo.
weslley marcelo
Verified Hotels.com guest review
6/10 Good
Jun 19, 2016
BEATRIZ
Verified Hotels.com guest review
4/10 Fair
Jun 19, 2016
O hotel já foi bom, atualmente está desagradável.
Fui hospede antigo do hotel e a atual estadia foi desagradável e provavelmente não voltarei mais ao mesmo.
Verified traveler
Verified Expedia guest review
8/10 Very Good
Jun 13, 2016
Nada a reclamar. Muito bom.
Nada a reclamar.
Verified traveler
Verified Hotels.com guest review
6/10 Good
Jun 2, 2016
henrique
Verified Hotels.com guest review
6/10 Good
May 30, 2016
Hotel Serrana, perto de tudo
Hotel simples, com um mínimo de conforto, mas com localização central.
RENATO
Verified Hotels.com guest review
2/10 Poor
May 24, 2016
Absurdo o gerente dizer que não incluído o café da manhã nas diárias.
adriane
Verified Hotels.com guest review
6/10 Good
May 21, 2016
Cheguei no fim da noite e quando fui tomar banho a água estava fria. Levou quase meia hora para consertar. Nos dias seguintes a água não esquentava muito. Fica perto do Mercado Central, o que é legal, mas a rua tem bares bem feios. Não recomendo para família.
Lúcius Batista
Verified Hotels.com guest review
8/10 Very Good
May 14, 2016
Kenya
Verified Hotels.com guest review
10/10 Exceptional
May 10, 2016
Otima estadia
Foi uma otima estadia. Fomos muito bem atendidos, o quarto eh bem cuidado e ficamos muito satisfeitos com o cafe da manhã
Douglas
Verified Hotels.com guest review
6/10 Good
May 2, 2016
DAIANE QUETULI
Verified Hotels.com guest review
6/10 Good
Apr 28, 2016
boa localização
Reservei o hotel e em nenhum momento foi-me dito que a reserva seria sem café da manhã. Chegando lá, o recepcionista me informou isso. Como não tinha como cancelar a reserva, entrei assim mesmo. Depois o recepcionista me ligou dizendo que o café estava liberado. No entanto, no terceiro dia vieram me pedir para assinar comanda de café da manhã.Achei constrangedor. Mas não assinei e nem paguei.
Celi Márcio
Verified Hotels.com guest review
10/10 Exceptional
Apr 26, 2016
Franciele
Verified Hotels.com guest review
4/10 Fair
Apr 26, 2016
melhor que nada
Se vc espera chegar e tomar um banho quente, esqueça. Não importa em que andar, no 9, 4 ou 3. A água do chuveiro é fria, mesmo esperando 10 min desperdiçando água. Na última veZ que estive no hotel havia um tufo de cabelo no edredon. Na penúltima vez havia fios de cabelo pelo chão. No quarto dizem que a cozinhanfica aberta até às 23, mas se vc quiser jantar às 22 não é possível
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Apr 25, 2016
perfeito!!!!
Muito confortável, cafe da manha maravilhoso
Dany
Verified Hotels.com guest review
6/10 Good
Apr 21, 2016
Decepcionado
Fiz a reserva para casal e mandou quarto de dois solteiros . Café da manhã com pouca variedade . Poderiam ser melhores