Av. António Augusto de Aguiar, 14, Lisbon, 1050-016
What's nearby
Marquis of Pombal Square - 5 min walk
Eduardo VII Park - 6 min walk
Avenida da Liberdade - 7 min walk
Santa Justa Elevator - 3 min drive
Rossio Square - 3 min drive
Getting around
Humberto Delgado Airport (LIS) - 18 min drive
Cascais (CAT) - 23 min drive
Rossio Station - 24 min walk
Entrecampos Station - 26 min walk
Sete Rios Station - 29 min walk
Parque Station - 4 min walk
Picoas Station - 5 min walk
Marques de Pombal Station - 6 min walk
Restaurants
Shakar - 3 min walk
Bread & Friends - 2 min walk
Fogo de Chão - 3 min walk
Garden Balthazar Caffe - 4 min walk
Lídia Restaurant & Bar - 3 min walk
About this property
HF Fénix Urban
HF Fénix Urban puts you in a great location, within just a 10-minute walk of Marquis of Pombal Square and Avenida da Liberdade. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, Rossio Square and Campo Grande are just a 5-minute drive away. Fellow travelers love the helpful staff and overall property condition. The property is just a short walk to public transportation: Parque Station is 4 minutes and Picoas Station is 5 minutes.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
148 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 19 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Working away
24-hour business center
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12 per person
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Parking
Self parking costs EUR 19 per day
Policies
This property accepts credit cards. Cash is not accepted.
Property Registration Number 5431
Also known as
HF Fénix Urban
HF Fénix Urban Hotel
Hf Fenix Urban Hotel Lisbon
HF Fénix Urban Hotel Lisbon
HF Fénix Urban Lisbon
HF Urban
HF Fénix Urban Hotel
HF Fénix Urban Lisbon
HF Fénix Urban Hotel Lisbon
Frequently asked questions
Does HF Fénix Urban offer free cancellation for a full refund?
Yes, HF Fénix Urban does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HF Fénix Urban?
Sorry, pets aren't allowed.
Is parking offered on site at HF Fénix Urban?
Yes. Self parking costs EUR 19 per day.
What are the check-in and check-out times at HF Fénix Urban?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at HF Fénix Urban?
No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
Are there restaurants at or near HF Fénix Urban?
Yes, there's an onsite restaurant.
What's the area around HF Fénix Urban like?
HF Fénix Urban is in Lisbon City Center, a short 4-minute walk from Parque Station and 5 minutes' walk from Marquis of Pombal Square.
HF Fénix Urban Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 4, 2024
Alec
Alec, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 8, 2024
Pilar
Pilar, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 8, 2024
Clean and centric hotel
Selkys
Selkys, 3-night trip
Verified Expedia guest review
8/10 Very Good
Sep 6, 2024
Michael
Michael, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 1, 2024
I just finished a great five day stay at the HF Fenix Urban. The staff was friendly and the room was comfortable, perfectly equipped and impeccably maintained. As a former Hilton General manager, I was very impressed with the entire operation of this hotel and highly recommend it to anyone visiting Lisbon.
Frank
Frank, 5-night trip
Verified Expedia guest review
6/10 Good
Aug 15, 2024
The air conditioner didn’t work as we’d have liked to. It allowed us to set the temperature as low as 18 degrees, but the temperature never went below 21 degrees. The maintenance team came to check with a temperature gun pointing at the air blowing from the vent which was at a lower temperature but the room never cooled down. The room is small, building is clean, staff is friendly. There’s a long line up always outside the hotel as there’s an immigration office (I believe) next door.
Bilal
Bilal, 2-night romance trip
Verified Expedia guest review
6/10 Good
Aug 13, 2024
The air conditioner didn’t work as we’d have liked to. It allowed us to set the temperature as low as 18 degrees, but the temperature never went below 21 degrees. The maintenance team came to check with a temperature gun pointing at the air blowing from the vent which was at a lower temperature but the room never cooled down.
The room is small, building is clean, staff is friendly.
There’s a long line up always outside the hotel as there’s an immigration office (I believe) next door.
Bilal
Bilal, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 22, 2024
Great experience overall. Got the breakfast which was very good.
Eran
Eran, 4-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 10, 2024
Marco
Marco, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jun 27, 2024
Really enjoyed our stay. Convenient location. Staff very helpful. Bed was comfortable.
Jeffrey
Jeffrey, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 22, 2024
Great!!!
Jaime
Jaime, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jun 16, 2024
Ioannis
Ioannis, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 10, 2024
David
David, 3-night trip
Verified Hotels.com guest review
6/10 Good
Jun 6, 2024
Inthujah
Inthujah, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 3, 2024
JOSEPH
JOSEPH, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 22, 2024
Jagdeep
Jagdeep, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 20, 2024
maggie
maggie, 5-night trip
Verified Expedia guest review
10/10 Exceptional
May 19, 2024
Erin
Erin, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
May 17, 2024
Good to park the car and very good breakfast
Zahi
Zahi, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 16, 2024
Within walking distance of downtown
Rick
Rick, 5-night trip with friends
Verified Expedia guest review
8/10 Very Good
May 9, 2024
Rhoda
Rhoda, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 7, 2024
Big and clean rooms, very good breakfast, friendly staff and only 100 meters from the metro station or 25 minutes walk to city centre
Aukje
Aukje, 4-night family trip
Verified Expedia guest review
4/10 Fair
May 3, 2024
There is a huge construction going on. During my booking did not stated. Also was given a room right next to the elevator and construction wall.