Hotel Cayman

3.0 star property
City-center hotel within easy reach of La Mariscal Craft Market

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cayman

Double Room | In-room safe, free WiFi, bed sheets
Terrace/patio
Property entrance
Free daily full breakfast
Fireplace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Airport transfer
  • Parking available
  • Free breakfast
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Self parking
  • Room service
  • Airport drop-off service
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Library
  • Lobby fireplace
  • Communal living room

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry service
  • Self parking (surcharge)

Room options

Available filters for rooms
Showing 4 of 4 rooms

Triple Room

Highlights

Private bathroom
Hair dryer
Wardrobe or closet
Daily housekeeping
In-room massage
In-room safe
  • Sleeps 3
  • 3 Twin Beds

Twin Room

Highlights

Private bathroom
Hair dryer
Daily housekeeping
In-room massage
In-room safe
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds

Single Room

Highlights

Private bathroom
Hair dryer
Wardrobe or closet
Daily housekeeping
In-room massage
In-room safe
  • Sleeps 1
  • 1 Twin Bed

Double Room

Highlights

Private bathroom
Hair dryer
Daily housekeeping
In-room massage
In-room safe
Wardrobe or closet
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Juan Rodriguez 270 Y Reina Victoria, Quito, Pichincha

What's nearby

  • Foch Square - 2 min walk
  • La Mariscal Craft Market - 12 min walk
  • Parque La Carolina - 20 min walk
  • General Rumiñahui Coliseum - 3 min drive
  • Quicentro Shopping - 7 min drive

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 59 min drive
  • El Ejido Station - 16 min walk
  • Pradera Station - 17 min walk
  • Universidad Central Station - 18 min walk
  • Airport drop-off service
  • Area shuttle (surcharge)

Restaurants

  • ‪Las Menestras de la Almagro - ‬3 min walk
  • ‪Achiote - ‬1 min walk
  • ‪El Cafecito - ‬2 min walk
  • ‪La Petite Mariscal - ‬1 min walk
  • ‪Ambrosia - ‬1 min walk

About this property

Hotel Cayman

When visiting Quito, Hotel Cayman is a great choice to consider. Free perks include WiFi and full breakfast daily between 7:30 AM and 9:30 AM. Other highlights include a terrace and a garden.

Languages

English, Polish, Spanish

At a glance

DONE

Hotel size

    • 11 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 8 percent for credit card payments
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite self parking (USD 3 per night)
DONE

Transfers

    • Airport drop off on request(available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–9:30 AM
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • Water dispenser

Accessibility

  • Accessible airport shuttle
  • Upper floors accessible by stairs only

Room amenities

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle. Maximum occupancy 3
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 8 percent

Parking

  • Self parking costs USD 3 per night

Policies

This property does not have elevators.
This property accepts credit cards and cash.

Also known as

Cayman Hotel
Cayman Quito
Hotel Cayman
Hotel Cayman Quito
Hotel Cayman Hotel
Hotel Cayman Quito
Hotel Cayman Hotel Quito

Frequently asked questions

Does Hotel Cayman offer free cancellation for a full refund?
Yes, Hotel Cayman does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Cayman?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Cayman?
Yes. Self parking costs USD 3 per night.
Is airport shuttle service offered by Hotel Cayman?
Yes, a shuttle from the hotel to the airport is available. The charge is USD 30 per vehicle.
What are the check-in and check-out times at Hotel Cayman?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Cayman and nearby?
Hotel Cayman has a picnic area and a garden.
What's the area around Hotel Cayman like?
Hotel Cayman is in La Mariscal, a short 2-minute walk from Foch Square and 12 minutes' walk from La Mariscal Craft Market.

Hotel Cayman Reviews

Reviews

8.2

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

10/10 Exceptional

Clean, quiet and close to everything.
Beautful secure quiet hotel three blocks from Fochs Square. I had room 4 which is just off breakfast area and had garden view. Wifi worked well. Bathroom is a little small which is comon in Ecuador. No tv or phone which I consider a plus. Could use a table and chair but other than that a good place to stay.
William, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Perfect location and price, a little noisy
Great location, secure (gate is always locked and there is always staff available to let guests in), friendly staff who speak English. The rooms that face the street are a bit noisy (they do offer free ear plugs).
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

5-night trip
Verified Hotels.com guest review

8/10 Very Good

Beautiful garden
Very friendly and helpful staff. Good breakfast. Close to restaurants, but it generally avoids the noise from the nearby bars. Beautiful garden with humming birds.. Many of the rooms open into the breakfast room or the garden, so if noisy guests have loud conversations, you will hear it. Otherwise, we were very happy with our stay.
Kevin, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hostel
Good location, good service, lovely garden and great breakfast. Very pleased
David, 4-night trip
Verified Expedia guest review

8/10 Very Good

Very helpful staff. Good location. Only negative was a warm but not hot shower.
1-night trip
Verified Expedia guest review

8/10 Very Good

Great hostel/hotel in Quito
With it being located in "New Quito" there were many places to choose from to eat. But if you want to see Centero Historico and walk, it is about an hour and fifteen minutes away. So would recommend a taxi unless you like walking a lot. The hotel staff were very nice and helped you out with getting a taxi or recommendations for food and places to see. The rooms are kept clean and are a decent size for a single bed.
Verified Expedia guest review

8/10 Very Good

Our layover stop.
We felt safe in this gated hotel. It is located near many restaurants within walking distance.
Verified Expedia guest review

2/10 Poor

AVOID!!!!!
Horrible experience! I didn't even complete the check in process and go to the room because the front desk staff and owner were completely unprofessional and rude. The front desk person acted as if he had zero idea how to process a Hotels.com reservation, and repeatedly asked me what he needed to do in a progressively hostile manner. When I did his work for him and found out that I was supposed to pay the hotel either at check in or check out, he demanded that I pay in cash. I spoke with Hotels.com (wasted my own money using my cell phone from abroad), and verified that I was able to pay with a credit card. The front desk person grew progressively more hostile and threatening. After finding out that I was on the phone with Hotels.com, he called the owner. She insisted that I pay in cash. A couple at the hotel czme down and told me that they had the same horrible argument with the front desk and owner the day prior. I walked out in the pouring rain and went back to the Marriott.
Verified Hotels.com guest review

10/10 Exceptional

Very happy with hotel cayman
Hotel Cayman was lovely. Our room and the entire hotel was spotless. The staff really cares about the place. They are friendly and helpful and most speak English. We had a lovely time.
Verified Hotels.com guest review

8/10 Very Good

Nice hotel very well located
Very nice hotel, clean and well located. There is a beautiful garden and commun aéra are nice. Only negative point is that wifi was not available in our room.
Verified Expedia guest review

6/10 Good

OK for a short visit
Rooms were very small and dark. Some of the staff was helpful, but others weren't, didn't seem like they cared we were there or not. We were only staying for one night as we were flying out to Peru the next day, so we may be hasty in our judgement.
Verified Expedia guest review

8/10 Very Good

New Town: Hotel Cayman - a nice cosy place
The hotel is centrally located in New Town and the entire place is clean and very well kept. Warm and cosy duvets on the beds added a touch of class, and plentiful towels, replaced daily if we needed it. Bathroom was spotless and everything worked. Hot water took a LONG time to come through (well over a minute), but when it did, it was plentiful and HOT. Breakfast was average but more than adequate. The rooms have some individual character, which adds interest to the modern decor. Our room was a bit small (they fit 3 twin beds into a double room) so we didn't have a lot of room to open our suitcases. Staff were helpful and friendly. Good value.
Verified Expedia guest review

10/10 Exceptional

Quiet street, near restaurants, bars & clubs...
The Cayman is very clean, newly updated. I stayed in room #7, which is a single bed, the room was pretty small, however big enough to accommodate my 2 very large luggage, a desk & night stand. The room overlooked a pretty patio & street (stayed 2 nights: had no issue with street noise). The walls are very thin & you can hear noise from people upstairs & downstairs: talking, walking & moving around. As for the room: very clean, newer bedding, daily house keeping with fresh towels each day & a very small bathroom: clean & newly updated! No TV/clock/radios in the rooms. Free wifi throughout; it is a little spotty. Breakfast was simple & good: great croissants, good juice & eggs (to your liking) with coffee/tea. They do have a menu of other food/beverages that they offer during most of the day/evening; however for add'l fees; along with laundry service. They were helpful with directions & Kind. After 12pm checkout, they stored my luggage for free & allowed me to hangout in their living room/lobby area (were there is a TV & cable) until they called a taxi to come take me to the airport. Only minor complaints: 1) Hot water can be spotty: Luke warm one day & scalding hot to ice cold the next. 2) on both nights, toward the evening there was a smell coming from one of the 3 drains in the bathroom. I just shut my door at night, which helped a bit. Overall: a great stay!!! I would stay here again & recommend to all.
Verified Hotels.com guest review

10/10 Exceptional

Loved our time at Hotel Cayman
Great staff -- very polite, friendly and helpful. They allowed us to keep our bags there while we were out for one day. Called a taxi for us when we needed it and hooked us up with a reliable taxi service for day trips. The location is close to several great restaurants and a vibrant night life. The only glitch in our stay was a flaky internet -- they really need to fix that and Hotel Cayman would be our choice for repeat visits or recommendation to our friends visiting Quito. Thank you for a great Quito experience.
Verified Hotels.com guest review

8/10 Very Good

became like home away from home...
I used Cayman as "base camp" as I explored Ecuador & Peru storing stuff I didn't need on a particular journey, at Cayman free of charge. Hotel staff very helpful, patient, friendly and spoke fluent English which made it feel like home away from home.. I found the neighborhood a little too noisy at times, but in reality, found it was more a reflection of how noisy S.A. countries are as I found it almost everywhere in Ecuador & Peru. It just seems to be out of their consciousness that, for instance, people might be trying to sleep at 2am, or more likely just don't care. Enjoyed the breakfast, comfortable dining room, and I liked the fact I could have a full breakfast if I chose to pay for it. Place was clean, and generally well organized and dependable.
Verified Expedia guest review

2/10 Poor

Hotel Cayman is a hostal
This is not a hotel, it is a hostal. So it should be called "hostal"....also, if anyone stays over in your room they charge you extra, which is a policy of hostals, not hotels. THE WATER IS room temperature in the shower, sometimes cold. Over the course of four days, the water in the shower was only hot once. It is in the Mariscal, which has a great nightlife, however the actual block the hotel is on is full of criminals at night, and I witnessed kids sniffing glue out of giant plastic bag right outside of the hotel entrance. Food for thought!
Verified Expedia guest review

8/10 Very Good

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Gloria, 3-night romance trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Yo soy viajera mundial que visitó más que 77 países. Pase mucho tiempo en los hoteles en varios países de Italia, Chile, Argentina y mucho más....y ahora paso 4 noches en Cayman Hostel. Mi experiencia es inolvidable. Todo esta perfecto en este lugar. Primero el personal especialmente los dueños Halina y Walter son súper amables, todo es muy limpio, tienen las cams confortables, el desayuno también es muy rico, y el jardín es precioso. Me siento en casa aquí.
Jaga, 2-night trip
Verified Expedia guest review

10/10 Exceptional

利便性があり、かつ快適な滞在
新市街に位置し、観光および空港からの移動の両方で便利だった。 スタッフの方も問題なく英語が話せ、大変親切。24時間食堂の場所で、コーヒー、お茶、バナナが提供されており、無料で頂くことができる。 隣におしゃれなレストランがあり、周辺にはコンビニもある。
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Muy agradable.
Muy buena ubicación. ..cerca de bares y restaurantes. Muy buena atención y limpieza. Lugar cálido y confortable.
Luciano, 1-night trip
Verified Expedia guest review