Crossroads Hotel Lilongwe

3.5 star property
Family-friendly hotel in Lilongwe with 2 restaurants and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crossroads Hotel Lilongwe

Outdoor pool, pool umbrellas, sun loungers
Deluxe Room | Minibar, in-room safe, desk, blackout drapes
Deluxe Suites  | Living area | 32-inch TV with satellite channels
Deep-tissue massages, facials, manicures and pedicures, massages
2 restaurants, breakfast, lunch, dinner served; Regional cuisine

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Airport transfer
  • Bar
  • Gym
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • In-room childcare
  • Conference center
  • Business center
  • Meeting rooms
  • Airport shuttle
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Refrigerator
  • Television
  • Daily housekeeping
The price is ¥21,392
¥25,136 total
includes taxes & fees
Dec 26 - Dec 27

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 39 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Superior Queen

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Family Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Executive Suites

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
4 bedrooms
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suites

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
6 bedrooms
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Crossroads Complex, Off Mchinji Roundabout/M1, Lilongwe, 00000

What's nearby

  • Tobacco Auction Floors - 17 min walk - 1.4 km
  • Lilongwe Wildlife Centre - 17 min walk - 1.5 km
  • Kamuzu Mausoleum - 4 min drive - 3.0 km
  • Kamuzu Central Hospital - 5 min drive - 3.7 km
  • Lilongwe City Mall - 6 min drive - 4.6 km

Getting around

  • Lilongwe (LLW-Kamuzu Intl.) - 43 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Orchid Cafe & Restaurant - ‬4 min drive
  • ‪Blue Ginger - ‬4 min drive
  • ‪La Cantina - ‬6 min drive
  • ‪Vincent Restaurant - ‬11 min walk
  • ‪Coco's @ August House - ‬4 min drive

About this property

Crossroads Hotel Lilongwe

Crossroads Hotel Lilongwe is a great choice for a stay in Lilongwe. You can indulge in deep-tissue massages, facials, or mani/pedis, and Crossroads Restaurant, one of 2 restaurants, serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other features.

Languages

English

At a glance

Hotel size

  • 101 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Golf lessons nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (21528 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2004
  • Fitness center
  • 18 holes of golf
  • An outdoor pool
  • Sauna
  • Steam room
  • Banquet hall

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Crossroads Restaurant - This bistro serves breakfast, lunch, dinner, and light fare. Open 24 hours.
Copper Pot - This fine-dining restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Catchy Saloon - This bar serves light fare only. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MWK 23100 per person (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

Crossroads Hotel
Crossroads Hotel Lilongwe
Crossroads Lilongwe
Crossroads Hotel
Crossroads Lilongwe Lilongwe
Crossroads Hotel Lilongwe Hotel
Crossroads Hotel Lilongwe Lilongwe
Crossroads Hotel Lilongwe Hotel Lilongwe

Frequently asked questions

Does Crossroads Hotel Lilongwe offer free cancellation for a full refund?
Yes, Crossroads Hotel Lilongwe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crossroads Hotel Lilongwe?
Yes, there's an outdoor pool.
Are pets allowed at Crossroads Hotel Lilongwe?
Sorry, pets aren't allowed.
Is parking offered on site at Crossroads Hotel Lilongwe?
Yes, there's free self parking.
Is airport shuttle service offered by Crossroads Hotel Lilongwe?
Yes, an airport shuttle is available. The charge is MWK 23100 per person one way.
What are the check-in and check-out times at Crossroads Hotel Lilongwe?
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM.
What is there to do at Crossroads Hotel Lilongwe and nearby?
Crossroads Hotel Lilongwe has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Crossroads Hotel Lilongwe?
Yes, there are 2 onsite restaurants, featuring Regional cuisine.
What's the area around Crossroads Hotel Lilongwe like?
Crossroads Hotel Lilongwe is a short 17-minute walk from Tobacco Auction Floors and 17 minutes' walk from Parliament Building.

Crossroads Hotel Lilongwe Reviews

Reviews

7.4

Good

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Very Good

Domingo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Glory, 3-night trip
Verified Expedia guest review

8/10 Very Good

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Benjamin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent staff and breakfast.
Benjamin, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

The staff are all very nice and helpful. They were in the process of remodeling a wing so clean was a challenge. Then their hoover was broken so the poor staff were sweeping rugs using s dust broom. I really look forward to the new mattresses they promise in the superior rooms as they just installed in the standard rooms. Breakfast is eggs your way then dinner type savories. Pretty much same every day. The breads are very dry so dont get eaten. No pork, good for non pork eater. The breakfast could use an imaginative and good chef to offer a wider variety
Vicki, 9-night business trip
Verified Expedia guest review

6/10 Good

I was looking forward to swimming but unfortunately the pool is closed for maintenance and this wasn’t communicated when I booked. Bathtub had hotwater but the shower was only lukewarm not hot. Excellent breakfast!
Robert, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely staff and clean, spacious room
The staff were lovely - everyone is very welcoming and the service is great. Breakfast had fresh fruit and an omelette station everyday. I didn't have time to use the pool but it looked quite nice. Had a tasty meal at the restaurant attached, The Copper Pot, where I also had great service.
Rachel, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Anvar, 1-night trip
Verified Hotels.com guest review

6/10 Good

I was in Lilongwe for one week. I am glad that I only booked this hotel for two nights. The only good thing good about this hotel is the location and the staff. The rooms are dated. It looks like grandmothers bedroom. Which was not a dealbreaker. The the Wi-Fi sucks. You can almost say that it really is nonexistent. The staff tried to resolve the situation and it really did not help. The dealbreaker breaker for me was found out that YouTube is blocked. I usually exercise to videos on YouTube in the morning. So this hotel wants to give you horrible Wi-Fi service and and censor of what you watch. I was out.
Verified Travelocity guest review

2/10 Poor

Sofeeyah, 5-night trip
Verified Expedia guest review

8/10 Very Good

We had a great stay here for a few nights with our toddler after a long flight from UK. The room was beautiful and well presented, and the staff were very friendly and accommodating. The swimming pool was lovely and very child-friendly with a separate shallow pool. Only a few complaints - there were no mosquito nets, only peaceful sleep tabs, which were ok but not as effective as nets, and the external fire doors were locked at night. We had a slight confusion with payment at the end but this was quickly and professionally resolved by the manager. Would definitely recommend this place to other travellers especially families, and will be staying there again on our way back from Malawi
Rosa, 3-night family trip
Verified Expedia guest review

8/10 Very Good

PhilIp, 3-night trip
Verified Hotels.com guest review

2/10 Poor

No Rooms Available
Unfortunately after paying for everything online when I arrived at the hotel they informed me that they had been sold out for over a week and didn't have an available room. The front desk said sorry and hope you find a place. I also tried to reach a person at hotels.com to help me find another room and couldn't reach anyone. Hotels.com needs to make sure there are rooms available before taking peoples money.
Diane, 4-night business trip
Verified Hotels.com guest review

6/10 Good

the hotel wifi is not stable you can only connect to two devices at a time and the gym is completely run down
Brian, 2-night business trip
Verified Hotels.com guest review

6/10 Good

The place is serene and quiet, I just found it odd not to have DStv at such a Hotel. The Bar is not open to customer choices but rather kind of dictated one.
Muchona, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Great experience
Great environment. Wonderful restuarant with a nice pool area for relaxation. Also conveniently located close to Crossroads shopping complex and City Mall.
1-night trip
Verified Hotels.com guest review

2/10 Poor

3-night trip
Verified Expedia guest review

8/10 Very Good

Short stay at crossroads
Stayed at Crossroads hotel, we had a very welcome reception from the day we arrived, the team at crossroads were very polite and cheerful. Food was very nice we had plenty of options to select from, i highly recommend this place for anyone who wants a little vacation or business, its truly a relaxing place and atmosphere is wonderful!
David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very convenient location. Food court, stores and banking nearby.
Ken, 3-night business trip
Verified Expedia guest review

8/10 Very Good

Hotel centrally located with malls and eating places just a walk away. very convenient but if you drink alcohol make arrangements to get its outside the hotel. No alcohol here.
1-night business trip
Verified Expedia guest review

8/10 Very Good

My stay was good. Everything was okay except the gym did not have towels. It was difficult to workout without wiping sweat. I suggest they always have towels and drinking water available at the gym
1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Didn't like the breakfast. Also the bathroom doesn't have the dryer, as it is fixed to the wall in the room - in the drawer.
11-night business trip
Verified Expedia guest review

10/10 Exceptional

Ones again.
It is always a good experience at Crossroads. That's why it is my first choice 😉
Heinrich, 2-night business trip
Verified Hotels.com guest review