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Hotel Diament Ustron

3.0 star property
Family-friendly Ustron hotel with full-service spa, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Diament Ustron

Indoor pool, sun loungers
Bar (on property)
Front of property - evening/night
Family Room | In-room safe, desk, iron/ironing board, cribs/infant beds
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Parking available
    Parking available
  • Pool
    Pool
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Spa tub
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
The price is ￥10,195
￥11,428 total
includes taxes & fees
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Senior Suite (Panoramic)

Senior Suite (Panoramic) | In-room safe, desk, iron/ironing board, cribs/infant beds

Senior Suite (Panoramic)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
Electric kettle
  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds OR 4 Twin Beds

View all photos for Panoramic Apartment

Panoramic Apartment | Living room | TV

Panoramic Apartment

Highlights

Balcony
Air conditioning
Refrigerator
TV
Separate bedroom
Hair dryer
Separate bathtub and shower
Private bathroom
  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

In-room safe, desk, iron/ironing board, cribs/infant beds

Double or Twin Room

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Free bottled water
Electric kettle
Cable/satellite channels
In-room safe
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Family Room

Highlights

Air conditioning
TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Triple Room, 1 Bedroom

Standard Triple Room, 1 Bedroom | In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Triple Room, 1 Bedroom

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Double or Twin Room, 2 Bedrooms, Mountain View

Executive Double or Twin Room, 2 Bedrooms, Mountain View | In-room safe, desk, iron/ironing board, cribs/infant beds

Executive Double or Twin Room, 2 Bedrooms, Mountain View

Highlights

Air conditioning
TV
2 bedrooms
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

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8.4 out of 10, Very Good, (28)
The price is ￥12,903
￥14,352 total
includes taxes & fees
Nov 21 - Nov 22
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About the neighborhood

Map
Ul. Zdrojowa 3, Ustron, Silesian, 43-450

What's nearby

  • Dolina Gościradowca Trail - 13 min walk - 1.1 km
  • Mountain Park Równica - 8 min drive - 5.5 km
  • Ustron Ski Resort - 8 min drive - 5.6 km
  • Równica - 10 min drive - 6.9 km
  • Wisla Ski Resort - 16 min drive - 10.1 km

Getting around

  • Katowice (KTW-Pyrzowice) - 99 min drive
  • Wisła Jawornik Station - 10 min drive
  • Ustroń Brzegi Station - 18 min walk
  • Ustron Zdrój Station - 21 min walk

Restaurants

  • ‪Rolls-Burger - ‬3 min drive
  • ‪Oliwka & Co - ‬17 min walk
  • ‪Karczma Góralska - ‬18 min walk
  • ‪SiSi Pizzeria e Ristorante - ‬3 min drive
  • ‪Wrzos. Restauracja. Dembiński K. - ‬18 min walk

About this property

Hotel Diament Ustron

Bring the kids when you stay at Hotel Diament Ustron in Ustron and they can enjoy the free kids' club. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials, or mani/pedis. Other highlights include an indoor pool, a bar/lounge, and a fitness center.

Languages

English, Polish

At a glance

Hotel size

  • 77 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Please note guests must provide documentation at check-in showing the age of any children included in the reservation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (PLN 25 per night)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground

What to do

  • Pool table
  • Hiking/biking trails nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: PLN 5.50 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 75 for adults and PLN 75 for children

Children & extra beds

  • Cribs/infant beds are available for PLN 19.0 per night
  • Rollaway beds are available for PLN 193 per night

Parking

  • Self parking costs PLN 25 per night

Policies

Guests can rest easy knowing there's a security system and a first aid kit on site.
This property accepts credit cards, debit cards, mobile payments and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Diament Ustron
Hotel Diament
Hotel Diament Ustron
Hotel Diament Ustron Hotel
Hotel Diament Ustron Ustron
Hotel Diament Ustron Hotel Ustron

Frequently asked questions

Does Hotel Diament Ustron offer free cancellation for a full refund?
Yes, Hotel Diament Ustron does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Diament Ustron?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Hotel Diament Ustron?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Diament Ustron?
Yes. Self parking costs PLN 25 per night.
What are the check-in and check-out times at Hotel Diament Ustron?
You can check in starting at 4 PM. Check-out time is 11 AM.
What is there to do at Hotel Diament Ustron and nearby?
During the winter, enjoy nearby recreation like snowboarding and skiing, and return when the snow melts for hiking. Indulge in a treatment at the spa and soothe your senses in the spa tub. Hotel Diament Ustron also has an indoor pool, a sauna, and a steam room, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near Hotel Diament Ustron?
Yes, there's an onsite restaurant.
What's the area around Hotel Diament Ustron like?
Hotel Diament Ustron is a short 19-minute walk from Silesian Beskids Landscape Park and 13 minutes' walk from Dolina Gościradowca Trail.

Hotel Diament Ustron Reviews

Reviews

8.4

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Poor

Jaroslaw, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Przemyslaw, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wybralismy ten hotel że względu na animacje dzieci i nie zawiedliśmy się.Dziecko bawilo się wspaniałe, bylo dużo atrakcji. Całe zaplecze hotelu posiada wiele miejsc z atrakcjami dla najmłodszych. Także basen jest bardzo przyjemnyi
Mariola, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marzena, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Michelle, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Tomasz, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Marcela, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Wonderful place. Very beautiful and quiet location. The restaurant is great, and there is a beautiful pool and sauna. However, the Lift was not working to my section of the hotel, which was inconvenient.
JIM, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel
Nice hotel with very nice swimming pool and grounds. Very helpful reception staff, would recommend
Gary, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel with history. Conditions and service at very heigh level despite difficult period. Rooms clean, spacious with great view. Breakfasts fresh and tasty.
Sebastian, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very good hotel
Great hotel, amazing view from the room, spa very nice not crowded at all. Nothing missing in the room.
Lukasz, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

5-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Kornelia, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful views, really nice hotel
Hotel was really nice. Even thought it was going through little restoration at the time we were there, everyone was really nice and helpful. Receptionist, I don't t remember the name, was extremely nice--blond lady with the plats. She was checking us in and out and was very precise with information given. Breakfast buffet was really decent: fresh rolls every day, something nice added to the menu daily as well. Swimming pool, sauna, jacuzzi.. What else do you need. Decent outdoor are with playground, mini golf, mini climbing wall. I would definitely recommend!
Aleksandra, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Nice place to get some fresh air with family ,close to the center , very delicious meals in a restaurant but poor breakfast.
1-night trip
Verified Ebookers guest review

2/10 Poor

Avoid if you dont want your items to be stolen
Expensive panoramic suite turned out to be very basic, tiny and with bad views, hot water run out very quickly so half of a family of 4 had to take cold shower in winter. Room was clean on the surface but beyond it there were piles of accumulated dirt that must have been never cleaned. Gym was non existent, no equipment whatsoever, the only treadmill was brocken, the only 3 other items were very old and poor quality, all dumped to a storage room with spare tables and chairs. To my complaint that they should not advertise to have gym I was informed that this is a fitness room, not gym - disaster. My wife took a 30min massage deal at the spa but it took only 20min, the masseur said it counts from the time you enter the spa to the moment you leave. She forced my wife to take out an important family neckless and put on the armchair before the massage. It then subsequently disappered, till this day I keep asking if they found, but noone even bothers to respond. I call everyday but they appear to deliberately not pick up the phone - thieves. It is truly a disaster noone should ever try.
Dymitr, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

10/10 Exceptional

Just Great!
Quality service, would recommend, will come back to that hotel!
Verified Expedia guest review

4/10 Fair

Eski ve kirlik
Kurulduğu günden bu yana yenilenmemiş. Odaya girdiğinizde o yılların kokusunu alabiliyorsunuz. Üstüne bir de banyodaki tuhaf koku eklenince tam bir felaket. Klozetin kirli olması da cabası. Tek güzel tarafı manzarası.
Mahir, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Wenche, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Barbara, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aleksandra, 1-night trip with friends
Verified Hotels.com guest review