Enjoy your visit to Hégenheim with a stay at Arrow Hotel . You'll have free perks like WiFi and self parking.
Languages
English, French, German
At a glance
Hotel size
22 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open Monday - Sunday (8:00 AM - noon) and Monday - Sunday (3:00 PM - 9:00 PM)
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (up to 11 lbs per pet)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, uncovered onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
Shared microwave
Services
Luggage storage
Facilities
Fireplace in lobby
Television in common areas
Accessibility
Elevator
Elevator door width (inches): 43
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Sleep well
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Guidebooks/recommendations
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 8 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 9 per accommodation, per night
Policies
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Arrow Hotel Hotel
Arrow Hotel Hégenheim
Arrow Hotel Hotel Hégenheim
Frequently asked questions
Does Arrow Hotel offer free cancellation for a full refund?
Yes, Arrow Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Arrow Hotel ?
Yes, pets are welcome, with a maximum weight of 11 lbs per pet. There's a charge of EUR 9 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Arrow Hotel ?
Yes, there's free self parking.
What are the check-in and check-out times at Arrow Hotel ?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in is available.
Is there an onsite casino at Arrow Hotel ?
No, this hotel doesn't have a casino, but Grand Casino Basel (6-min drive) and Casino Barriere De Blotzheim (6-min drive) are both nearby.
Arrow Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 15, 2024
Modern, clean and comfortable hotel
Whilst the location may not be the most scenic, inside the hotel is really modern, clean and comfortable. The staff were really attentive. Recommended
Richard
Richard, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 12, 2024
eric
eric, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 26, 2024
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 10, 2024
Very nice hotel
The Arrow hotel is modern, comfortable and clean. The room was spacious and the small kitchen unit was functional and very useful as part of our overnight stop. We would stay here again if it was on our route.
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
The young guy at the reception was very helpful and polite
Mahdiar
Mahdiar, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 23, 2024
Great hotel,but inefficient reception staff
We chose this hotel as we have stayed there before and there was a pleasant lady on reception.This time however it took over 30 minutes to get checked in because of shocking inefficiency of the man on reception.As must people are aware the booking on the property reservation system shows as Expedia.com rather than Hotels.There in lies the problem !
Roy
Roy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Thank you for a pleasant stay
Andrew
Andrew, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 2, 2024
The hotel is not a big one. However we were immediately attracted by its nicely designed garden in front of the entrance. Check-in was smooth and warm too. The layout of the unit was similar to that of a mid-sized apartment and included a full kitchen; everything was also clean and well-maintained. We would've liked to stay there longer had we known of its quality beforehand.
Jun
Jun, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 1, 2024
Good
Very nice apartment. We were just staying for an early flight but wish we could have stayed longer
The only thing we didnt like was the separate toilet which had no sink.
Moiz
Moiz, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
Alexandra
Alexandra, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 24, 2024
Nice stay
Nice hotell, close to basel by car
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 16, 2024
Very friendly staff. Hotel and neighborhood were quiet. Comfortable room/bed/bathroom. Breakfast was good. Would stay here again.
Julie
Julie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 7, 2024
Daniel
Daniel, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 16, 2024
Had a slight issue with the room door and staff were happy to accommodate a room move as needed. Shower water would pool and leak out into the bathroom in both rooms booked. Apparently it was a known plumbing issue for the new owners but unfortunately wasn't fixed during the stay.
Good location and price to Switzerland if you have a car. Cute decor, clean rooms. Complimentary chocolate croissants on arrival is the best!
MS
MS, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 12, 2024
Julliet
Julliet, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 26, 2024
Great location for airport (15min) w/o traffic risk.
Manfred
Manfred, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 22, 2024
Farhan
Farhan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 4, 2024
Brand new hotel in a quiet location. Uber clean, super comfy bed, helpful and friendly staff
Mike
Mike, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Dec 18, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 16, 2024
Accueil au top, bien qu'arrivé un peu après l'heure limite d'accueil 21h.
Patrice
Patrice, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 12, 2024
Recomendable 100%
Recomendable 100%. Cerca aeropuerto. Hotel nuevo . Cafetera en habitacion con capsulas y hervidor de agua. Un lidl a 500 metros. Baño y habitacion nuevisimo. Volveré
Felix
Felix, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 5, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2024
Olivier
Olivier, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Excelente
Excelente hotel. Limpio. Personal amable. Todo se ve nuevo.
Ana Maria
Ana Maria, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 19, 2024
Temizlik açısından sorunsuz bir otel gönül rahatlığıyla tercih edebilirsiniz ancak bir çift terliği de çok görmemek gerek bence.