The quintessential Swiss spa experience, the Walhaus melds an old world five-star ambience with 21C spa, culinary and tech experience. The staff is authentic and friendly, from GM to dining room, room service and bartenders. True professionals who want to provide the finest service and they succeed. The food is excellent, if a bit expensive, and the views from the dining rooms, both Epoch and Rotunda are superb. Also good wine lists. I look forward to my next return to the lovely and relaxing Waldhaus Flims!