Hotel City Lugano, Design & Hospitality puts you just a 5-minute drive from Lake Lugano. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travelers say great things about the helpful staff.
Check-in start time: 3:30 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (CHF 20 per day; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 7:30 AM–11 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Services
Front desk (limited hours)
Concierge services
Laundry facilities
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Slippers
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Onsite venue - This bar serves light fare only.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
Tourism fee: CHF 0.15 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 23 for adults and CHF 15 for children
Pets
Pets are allowed for an extra charge of CHF 20 per pet, per day
Parking
Self parking costs CHF 20 per day with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Hotel City Lugano Design Hospitality
Hotel Design Hospitality
City Lugano Design Hospitality
Design Hospitality
Hotel City Lugano, Design & Hospitality Hotel
Hotel City Lugano, Design & Hospitality Lugano
Hotel City Lugano, Design & Hospitality Hotel Lugano
Frequently asked questions
Does Hotel City Lugano, Design & Hospitality offer free cancellation for a full refund?
Yes, Hotel City Lugano, Design & Hospitality does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel City Lugano, Design & Hospitality?
Yes, pets are welcome. There's a charge of CHF 20 per pet, per day. Food and water bowls are available.
Is parking offered on site at Hotel City Lugano, Design & Hospitality?
Yes. Self parking costs CHF 20 per day.
What are the check-in and check-out times at Hotel City Lugano, Design & Hospitality?
Check-in start time: 3:30 PM; Check-in end time: 10:30 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel City Lugano, Design & Hospitality?
No, this hotel doesn't have a casino, but Casino Lugano (12-min walk) and Casinò di Campione (15-min drive) are both nearby.
Are there restaurants at or near Hotel City Lugano, Design & Hospitality?
Yes, there's an onsite restaurant.
What's the area around Hotel City Lugano, Design & Hospitality like?
Hotel City Lugano, Design & Hospitality is in Molino Nuovo, a short 19-minute walk from Lake Lugano and 12 minutes' walk from Palazzo dei Congressi.
Hotel City Lugano, Design & Hospitality Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 19, 2024
Nice hotel definately 4 star. Modern and clean. Within walking distance of shopping and train station. We walked to the cable car and took the cable car upto the train station.
Savita
Savita, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Nice hotel
Gloria
Gloria, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Clean with nice amenities. A little off the downtown area but not too bad a 10 minute walk or using the public transportation not a problem getting there.
James
James, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 19, 2024
Very nice room and very modern. I have the room was very nice.
Ronald
Ronald, 1-night trip with friends
Verified Expedia guest review
6/10 Good
Jun 11, 2024
Kathleen
Kathleen, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
May 25, 2024
Excellent
Nice clean hotel with a great breakfast. Staff are super friendly and helpful. Katla at the breakfast restaurant is exceptionally pleasant and friendly. Great way to start your day by meeting such a nice lady.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 10, 2024
Very clean and excellent service
Ji
Ji, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Sep 24, 2023
Perfect location, easy walk to city centre and excellent service from the staff.
Shauna
Shauna, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jul 15, 2023
Right in town. Easy bus stop. Wonderful breakfast. And charming, effusively welcoming older Crotian lady made us cappuccino every morning. Will not forget her.
Manito
Manito, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 7, 2023
Incredible place to stay, was a comfortable AND SPACIOUS CLEAN ROOM.
Amber-Lynn
Verified Expedia guest review
10/10 Exceptional
Oct 11, 2022
Very clean. We’d prefer the toilet & shower to have its own room, not just hidden behind a curtain.
Andrew
Andrew, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 21, 2022
Very new and modern. Great spacious rooms. It’s certainly not 4 stars, but we had a very pleasant stay. And shout out to Katia - she made us feel very special and welcome!
It’s around 15 mins walk to the main areas, but a nice quiet hotel room. Which we appreciated.
Definitely recommend!
Alexandra
Alexandra, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 16, 2022
Bradley
Bradley, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 13, 2022
Nice clean Hotel
Nice clean hotel. Wonderful friendly staff. Great breakfast. 5 minute easy bus ride to center of Lugano. We enjoyed our stay.
Roger
Roger, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 9, 2022
Margaret
Margaret, 6-night trip
Verified Hotels.com guest review
6/10 Good
May 30, 2022
OK but nothing special
The stay was pleasant but it was definitely not a 4-star hotel. It was more like an upgraded ibis, friendly (except one manager looking guy at the reception) but basic service and super standard facilities & breakfast without any special charms. No complaints, but I would stay at a different hotel of the same star-rating next time which I stayed before in the area. Location was good.
Michael
Michael, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 18, 2022
Very clean and modern hotel that is in a nice, quiet location. It is walkable to the old city and lake (flat sidewalk, roughly 15 minutes). The staff were friendly.
Michael
Michael, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Apr 14, 2022
The hotel was nice, but really didn’t look like a 4 star hotel.
Andrea
Andrea, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 6, 2022
Roger
Roger, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 12, 2021
Manuel
Manuel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2021
All services were excellent, room is modern ,clean
and good furntied. staff was friendly
Abdrabuh
Abdrabuh, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2021
Clean and great breakfast service
Jack
Jack, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Oct 4, 2021
Manuel
Manuel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2021
Great room, friendly staff and delicious breakfast. Location is good.
Pedro
Pedro, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 20, 2021
Great stay, would come back
Friendly and professional yet down-to-earth staff. Katia at the breakfast service was one of a kind, someone you won't forget about. She was relaxed, charmy and "everywhere" at the same time - great hospitality!
The hotel is 10 minutes from the lake, and it's fresh and clean. The only downside was the pillow which to me was too thick.
All in all, very good stay!