2/10 (不満)2024年10月16日Google で翻訳They couldn't find my booking and told me they were not trained on the system and asked me to cancel my booking while their policy is "non refundable". Had to go to their head office and issue the receipt and go back to the hotel. Terrible service宿泊されたお客様1 泊旅行Hotels.com を利用した宿泊者限定の口コミ