Normally, this hotel is exactly what a 2.5-star hotel should be. Unfortunately, this time they chose to revert back to harassment after 11AM. Also, most rooms have two chairs (since there are two beds). This one only had one which was incredibly inconvenient. Also there was a LOUD party going on downstairs where they left the doors open. Do better.
I asked for a late check-out, as I always do, at check-in. The lady asked "12?" I said "that's fine." At 11:15AM, a loud banging on the door. I knew it was housekeeping so I yelled "we'll be out at 12, thanks!" as my teenaged daughter and I were playing games and did not wish to be disturbed (given the sign on the door). She chose to bang even louder. I replied with "AGAIN, WE WILL BE OUT AT NOON! HAVE A NICE DAY!" A few minutes later, front desk calls as I'm getting up to go to the bathroom. I pick up the phone. Without hesitation, the front desk lady asks very firmly "Who told you that you could have a late checkout? I said the lady at check-in and I do not take kindly to being harassed. We'll be out at noon. Have a nice day." And she responded with "that wasn't communicated to us." I then said, "I'll take it up with Rusty. Your lack of communication skills are not my fault." I will NOT stay at this hotel if this is how PAYING GUESTS are treated.