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Crowne Plaza Festival City, an IHG Hotel

5.0 star property
Luxury hotel with spa, near Dubai Festival City Mall

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Festival City, an IHG Hotel

Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Exterior
Breakfast, lunch, dinner served; Mediterranean cuisine, pool views
Exterior
View from room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Connecting rooms available
  • Electric vehicle charging point
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Health club
  • Sauna
  • Steam room

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Connecting/adjoining rooms available
The price is ￥24,208
￥30,491 total
includes taxes & fees
Dec 19 - Dec 20

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Eco-friendly toiletries
Shower/tub combination
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed (Waterfront View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Eco-friendly toiletries
Shower/tub combination
  • 36 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds (Waterfront View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Eco-friendly toiletries
Shower/tub combination
  • 33 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Eco-friendly toiletries
Shower/tub combination
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite (Diplomatic)

Minibar, in-room safe, desk, soundproofing

Suite (Diplomatic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Eco-friendly toiletries
Shower/tub combination
  • 120 sq m
  • Water view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Eco-friendly toiletries
Shower/tub combination
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Waterfront View)

Suite, 1 Bedroom (Waterfront View) | Minibar, in-room safe, desk, soundproofing

Suite, 1 Bedroom (Waterfront View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Eco-friendly toiletries
Shower/tub combination
  • 83 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed (Waterfront View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Eco-friendly toiletries
Shower/tub combination
  • 33 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Standard Room (Waterfront View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Eco-friendly toiletries
Shower/tub combination
  • 34 sq m
  • Water view
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Outdoor pool, open 7:00 AM to 8:00 PM, free cabanas, pool umbrellas

InterContinental Dubai Festival City, an IHG Hotel

Pool
Spa
Free parking
Free WiFi
9.2 out of 10, Wonderful, (595)
The price is ￥32,403
￥40,529 total
includes taxes & fees
Jan 18 - Jan 19, 2025
InterContinental Dubai Festival City, an IHG Hotel
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About the neighborhood

Map
Dubai Festival City, Dubai

What's nearby

  • Dubai Festival City Mall - 9 min walk - 0.8 km
  • Dubai Creek - 3 min drive - 2.1 km
  • City Centre Deira - 6 min drive - 5.4 km
  • Dubai World Trade Centre - 8 min drive - 9.3 km
  • BurJuman Mall - 9 min drive - 8.4 km

Getting around

  • Dubai Intl. Airport (DXB) - 10 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 29 min drive
  • Al Maktoum Intl. Airport (DWC) - 49 min drive
  • Creek Station - 26 min walk
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪Intercontinental Club Lounge - ‬1 min walk
  • ‪Marks & Spencer Cafe - ‬5 min walk
  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪مطعم ومقهى الفنار - ‬14 min walk
  • ‪كوستا كوفي - ‬13 min walk

About this property

Crowne Plaza Festival City, an IHG Hotel

Crowne Plaza Festival City, an IHG Hotel features a rooftop terrace and puts you within a 10-minute walk of Dubai Festival City Mall. You can visit the spa to indulge in massages, body wraps, or mani/pedis, and Mediterranean cuisine is served at Zaytoun, which is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a health club. The helpful staff and nearby shopping get good marks from fellow travelers.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Portuguese, Romanian, Russian, Spanish, Turkish

At a glance

Hotel size

  • 316 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Children's club*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Transfers

  • Free train station shuttle from 6:00 AM to midnight

Offsite

  • Free area shuttle within 10 kilometers

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Free local shuttle
  • Childcare in room (surcharge)

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business center
  • 11 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Health club
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Accessible train station shuttle
  • Wheelchairs available on site
  • Stair-free path to entrance

Room amenities

Be entertained

  • Plasma television
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Spa InterContinental has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a spa tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Zaytoun - This poolside restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Belgian Beer Cafe Dubai - This pub serves brunch, lunch, and dinner. Open daily.
Mazar Lounge - This café specializes in international cuisine and serves light fare only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 112 per person

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AED 150.0 per stay
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Festival
Crowne Plaza Festival City
Crowne Plaza Festival City Dubai
Crowne Plaza Festival City Hotel
Crowne Plaza Festival City Hotel Dubai
Festival City Crowne Plaza
Crowne Plaza Dubai Festival City Hotel Dubai
Crowne Plaza Festival City
Crowne Plaza Festival City, an IHG Hotel Hotel
Crowne Plaza Festival City, an IHG Hotel Dubai
Crowne Plaza Festival City, an IHG Hotel Hotel Dubai

Frequently asked questions

Does Crowne Plaza Festival City, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Festival City, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Festival City, an IHG Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Crowne Plaza Festival City, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Festival City, an IHG Hotel?
Yes, there's free self and valet parking. Electric vehicle charging is available.
What are the check-in and check-out times at Crowne Plaza Festival City, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Crowne Plaza Festival City, an IHG Hotel and nearby?
Crowne Plaza Festival City, an IHG Hotel has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Crowne Plaza Festival City, an IHG Hotel?
Yes, Zaytoun offers alfresco dining and Mediterranean cuisine.
What's the area around Crowne Plaza Festival City, an IHG Hotel like?
Crowne Plaza Festival City, an IHG Hotel is in Dubai Festival City, a short 9-minute walk from Dubai Festival City Mall.

Crowne Plaza Festival City, an IHG Hotel Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

arie, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

tim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Derek, 2-night trip
Verified Hotels.com guest review

6/10 Good

Kim, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Always love staying here
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lynn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simon, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Muhammad, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Omer, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything is good in the hotel thanks for making our vacation such an unforgettable
Ali, 3-night family trip
Verified Expedia guest review

8/10 Very Good

As an IHG membre i couldnot delay check out beyond 2 pm, despit it was low season. Nearby hotels gave me up to 5 pm sometimes however the lady in reception was strict about that and i understand.
fahad, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Crowne Plaza Festival City was great! I enjoyed my stay & so convenient to the mall nearby. I had a very nice view overlooking the city & waterfront. There were different sizes of swimming pools spread out which overlooks the water & city landscape. At night you can go downstairs & enjoy a meal or outdoor seating with a big flat screen tv. It’s nice & relaxing. The room was very comfortable; clean & I enjoyed my stay. Breakfast included hot & cold meals & you can get latte, cappuccino's. There’s a nice walkway with a view & festival city mall was easy to walk around. It’s not as big as the other malls but it’s convenient to its hotel proximity. It has a view. Just take a taxi & you’re on your way to explore the highlights of Dubai💫
Evelyn, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Tnx to all
Mona, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Muhammad Musa, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Didn’t like bathroom
Nehal, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel and the room perfect the girl at the reception so nice and helpful
Wasan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Ahmad, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay!!!
Can-tear-a provided us with the BEST room service ever! He is a great worker!
Jeffery, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Junaid, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Arthit, 1-night trip
Verified Expedia guest review

10/10 Exceptional

farhana, 1-night trip
Verified Hotels.com guest review

6/10 Good

Eid al adha holiday
The hotel needs to upgrade few things as soon as possible 1- breakfast chef’s need to be changed as variety’s and quality of food is poor 2- water pressure at the toilet needs to be fixed as it’s low and toilet siphon needs to either fixed or changed ! Most of times very difficult to operate 3- WiFi must be upgraded
mohamad, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fiona E, 11-night trip
Verified Expedia guest review

10/10 Exceptional

Mona, 2-night trip
Verified Hotels.com guest review