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Crowne Plaza Wuxi City Center, an IHG Hotel

5.0 star property
Luxury hotel with spa, near Wuxi Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Wuxi City Center, an IHG Hotel

Exterior
Fitness facility
Property amenity
Down comforters, minibar, in-room safe, desk
2 bars/lounges

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Free parking
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Health club
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms

For families (6)

  • Children's club (free)
  • Playground on site
  • Rollaway/extra beds
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
The price is ￥10,377
￥12,100 total
includes taxes & fees
Dec 20 - Dec 21

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 1 King Bed (High Floor)

Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Rainfall showerhead
Deep soaking bathtub
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Rainfall showerhead
Deep soaking bathtub
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access (High Floor)

Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed, Business Lounge Access (High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
LCD TV
Down duvet
Blackout drapes/curtains
Rainfall showerhead
Deep soaking bathtub
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access (Canal View, High Floor)

Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed, Business Lounge Access (Canal View, High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
LCD TV
Down duvet
Blackout drapes/curtains
Rainfall showerhead
Deep soaking bathtub
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Rainfall showerhead
Deep soaking bathtub
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access (Canal View)

Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom, Business Lounge Access (Canal View)

Highlights

Soundproofed
Air conditioning
Club Lounge
LCD TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access

Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Club Lounge
LCD TV
Down duvet
Blackout drapes/curtains
Rainfall showerhead
Deep soaking bathtub
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access (High Floor)

Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom, Business Lounge Access (High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
LCD TV
Down duvet
Blackout drapes/curtains
Rainfall showerhead
Deep soaking bathtub
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Upgraded)

Down comforters, minibar, in-room safe, desk

Standard Room (Upgraded)

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Rainfall showerhead
Deep soaking bathtub
Hair dryer
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Rainfall showerhead
Deep soaking bathtub
Hair dryer
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite

Down comforters, minibar, in-room safe, desk

Suite

Highlights

Soundproofed
Air conditioning
Kitchen
LCD TV
Down duvet
Blackout drapes/curtains
Rainfall showerhead
Deep soaking bathtub
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Canal View)

Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom (Canal View)

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Deep soaking bathtub
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Rainfall showerhead
Deep soaking bathtub
Hair dryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (High Floor)

Standard Room, 2 Twin Beds (High Floor) | Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds (High Floor)

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Rainfall showerhead
Deep soaking bathtub
Hair dryer
  • Sleeps 3
  • 2 Twin Beds

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Pool
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Free WiFi
Restaurant
9.0 out of 10, Wonderful, (161)
The price is ￥12,982
￥15,137 total
includes taxes & fees
Dec 20 - Dec 21
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About the neighborhood

Map
18 Yonghe Road Nanchang District, Wuxi, Jiangsu, 214023

What's nearby

  • Wuxi Museum - 15 min walk
  • Nanchan Temple Antique Market - 3 min drive
  • Wuxi Grand Orient Department Store - 4 min drive
  • Wuxi Yaohan - 4 min drive
  • Huishan Old town - 9 min drive

Getting around

  • Wuxi (WUX-Shuofang) - 23 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 147 min drive
  • Suzhou New District Railway Tram Stop - 30 min drive

Restaurants

  • ‪艺海国际酒店 - ‬6 min walk
  • ‪凯宾斯基美食廊 - ‬7 min walk
  • ‪叁如匯 - ‬5 min walk
  • ‪凯宾斯基自助餐柏林咖啡厅 - ‬7 min walk
  • ‪阳光城市网吧 - ‬7 min walk

About this property

Crowne Plaza Wuxi City Center, an IHG Hotel

Bring the kids when you stay at Crowne Plaza Wuxi City Center, an IHG Hotel in Wuxi and they can enjoy the free kids' club. You can visit the spa to be pampered with massages, facials, or aromatherapy, and Paulaner Brauhaus, one of 5 restaurants, serves dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a health club.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 400 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 12:30 PM
  • Contactless check-in available
  • Express check-in/out available
  • Check-out time is 11:30 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Playground

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference space (1141 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Paulaner Brauhaus - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Feng Huang Lobby Lounge - Onsite coffee shop.
Fang Yuan Cantonese - This restaurant serves lunch and dinner.
Cafe Berlin - This buffet restaurant serves breakfast and brunch.

Fees & policies

Children & extra beds

  • Rollaway beds are available for CNY 250.0 per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Wuxi City Center Hotel
Kempinski Wuxi
Kempinski Wuxi Hotel
Wuxi Kempinski
Wuxi Kempinski Hotel

Frequently asked questions

Does Crowne Plaza Wuxi City Center, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Wuxi City Center, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Wuxi City Center, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Crowne Plaza Wuxi City Center, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crowne Plaza Wuxi City Center, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Crowne Plaza Wuxi City Center, an IHG Hotel?
Check-in start time: 2 PM; Check-in end time: 12:30 PM. Check-out time is 11:30 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Crowne Plaza Wuxi City Center, an IHG Hotel and nearby?
Crowne Plaza Wuxi City Center, an IHG Hotel has 2 bars, a spa, and an indoor pool, as well as a health club and an arcade.
Are there restaurants at or near Crowne Plaza Wuxi City Center, an IHG Hotel?
Yes, there are 5 onsite restaurants.
Does Crowne Plaza Wuxi City Center, an IHG Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Crowne Plaza Wuxi City Center, an IHG Hotel like?
Crowne Plaza Wuxi City Center, an IHG Hotel is in Liangxi District, a short 15-minute walk from Wuxi Museum.

Crowne Plaza Wuxi City Center, an IHG Hotel Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.2/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Very Good

Hans, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dongmock, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Palanisamy, 6-night business trip
Verified Hotels.com guest review

8/10 Very Good

Top notch room, wifi worked, nice desk, upscale bathroom with both bath and shower, included rain forest nozzle. Staff is very friendly, usually greeting you with a smile and saying "Good morning," even when just walking by. No gift shop. Nice selection of sandwiches, sodas when going out for the day. Lucas, the concierge, was awesome. He knew I like Diet Coke and made sure I had one before leaving on a tour. The bar/cafe is iffy--for me. Live music, very loud, and hardly anyone in the cafe ... I think the music drives people away. It did me! I didn't want to have a nice drink and meal with that music pounding in my ears!! So I went elsewhere. But overall, top notch place, and great staff, with a working knowledge of English.
3-night trip
Verified Expedia guest review

10/10 Exceptional

GOOD FOR BUSINESS
Good stay, clean, neat and convenient.
Lerusha, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

It was excellent, except no power = nothing worked for more than 2 hours on Monday. Waited more than 30 min. for an elevator.
Hejian, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

6-night trip
Verified Orbitz guest review

6/10 Good

3-night trip
Verified Expedia guest review

8/10 Very Good

2-night business trip
Verified Hotels.com guest review

6/10 Good

Mixed experience: not sure if I would stay again.
This is considered a "5 star" hotel in China. For a large international brand, there were issues: 1. Front desk staff was friendly and helpful, with most speaking proficient English. Sven was especially helpful. 2. Restaurant and wait staff were not as proficient with English. 3. Public areas were looking worn-out/dated. Chairs in restaurants were too low for the tables. 4. Food in restaurants was good, but service was slow. 4. Room service was fairly priced, but repeated things like forgetting silverware, condiments, or incomplete orders made the process not enjoyable. 5. One night, my child had a nose bleed. There was blood on the linens. Upon check-out we found we were charged an extra "cleaning fee" for this. While this type of charge may be common (?) in China, I have never had it happen in Europe, the United States or other Asian countries. For a minor incident over a 9 night stay, I thought this was a bit much. I had never had this happen to me in China before.
8-night family trip
Verified Hotels.com guest review

8/10 Very Good

Location location location
Check-in is fast and a room with great view is assigned. Staff is very efficient and nice. The hotel’s decoration is golden tone and it reminds me China’s 1980s’ Canton area vulgarly decorating style. The room is a business suite and equipped with desk, basic business tools such as stapler, paper clips, eraser, etc. Internet cable is also ready. WiFi is free. However, they still use 1980s’ electric kettle and instant coffee. There is no brand name for anything. Location is terrible. It is not too far away from major attractions but public transportation is limited. It is not walking distance to anywhere. Also, because of the one-way traffic next to the hotel, it is very difficult for the local Didi drivers to find where the entrance is. This city has a dedicated lane for bike riders. However, because cars double park so frequently and occupy the bike lane, bike riders often have to risk their life being hit by a car.
Colorful, 2-night trip
Verified Expedia guest review

4/10 Fair

False advertising
There are multiple problems with this hotel. Most importantly, the rooms we rented were supposed to be 45 square meters large but the truth is that they were less than half the size - clearly false advertising - beware! Relatively speaking, the rooms are tiny. In addition, the service was well-meaning but poor, the restaurants were mediocre, and extra purchases were expensive (a bottle of water was the equivalent of more than $3, a small latte the equivalent of more than $11 ....). I would recommend other hotels in Wuxi that are better.
thomas, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice property
Nice hotel. Friendly staff. TV channel selections limited.
2-night romance trip
Verified Hotels.com guest review

6/10 Good

Hotel status
Good hotel food and beer to expensive rooms excellent
Verified Expedia guest review

10/10 Exceptional

Everything you expect from a 5 Star hotel is there
As usual, a great Kempinski, my favorite choice.
Verified Hotels.com guest review

8/10 Very Good

Overall the facilities were fine. One issue was the TV programming. The international stations always had a blue image indicating the signal was not good. This happened each and every time we watched TV.
Verified Hotels.com guest review

10/10 Exceptional

Kempinsiki review
Good location and very relaxing.
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel. Very clean and well kept. The gym is basic but the equipment is in good condition. I would love to go back!
Verified Expedia guest review

10/10 Exceptional

Kempensiki Wuxi review
Very accommodating and relaxing for my short trip.
Verified Hotels.com guest review

8/10 Very Good

Good hotel
Food was not that good
Verified Hotels.com guest review

10/10 Exceptional

Hotel is definitely a 4+ stars. Situated close to Wuxi subway and major attractions.
Verified Hotels.com guest review

6/10 Good

not bad for this price
it is a nice hotel but there is not much to shout about.... the pub does home brew beers but it was pretty flat in taste.... the buffet restaurant is nice though, with a nice natural light atrium
Verified HotelClub guest review

10/10 Exceptional

It's a geat experience
Very happy for this travel.
Verified Hotels.com guest review

6/10 Good

Wuxi hotel
Disappointed. I thought the property would be nicer. The room decoration was outdated.
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel
I stayed in this hotel twice and both times it delivered to the best of my expectations. There's nothing I dislike about this hotel. It has great service, very good food, especially for westerners. The Paulaner restaurant in the lobby is awesome. It serves very good choice of German-style food. The staff speaks English. The internet is free, and you can get higher speed wired access (four Mbit up/down) for a very small amount.
Verified Expedia guest review