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Holiday Inn Hangzhou Xiaoshan, an IHG Hotel

4.0 star property
Hangzhou hotel with 2 restaurants and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hangzhou Xiaoshan, an IHG Hotel

Exterior
Pool
Exterior
Suite, 1 King Bed (Additional Living Area) | Minibar, in-room safe, desk, iron/ironing board
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free parking
  • Gym
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Health club
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli
Feel at home
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
The price is ￥6,325
￥7,375 total
includes taxes & fees
Dec 19 - Dec 20

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed (Additional Living Area)

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

Highlights

Air conditioning
TV
Bathrobes
Shower/tub combination
Private bathroom
Coffee/tea maker
Free bottled water
Minibar
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

View from room

Premium Room, 2 Twin Beds

Highlights

Air conditioning
TV
Bathrobes
Shower/tub combination
Private bathroom
Coffee/tea maker
Free bottled water
Minibar
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (with Living Area)

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (with Living Area)

Highlights

Air conditioning
TV
Separate bedroom
Bathrobes
Shower/tub combination
Private bathroom
Coffee/tea maker
Free bottled water
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed

Highlights

Air conditioning
TV
Bathrobes
Shower/tub combination
Private bathroom
Coffee/tea maker
Free bottled water
Minibar
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, iron/ironing board

Standard Room

Highlights

Air conditioning
TV
Bathrobes
Shower/tub combination
Private bathroom
Coffee/tea maker
Free bottled water
Minibar
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
TV
Bathrobes
Shower/tub combination
Private bathroom
Coffee/tea maker
Free bottled water
Minibar
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

Highlights

Air conditioning
TV
Bathrobes
Shower/tub combination
Private bathroom
Coffee/tea maker
Free bottled water
Minibar
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Hilton Garden Inn Hangzhou Xiaoshan

Free parking
Restaurant
Connecting rooms available
Air conditioning
10.0 out of 10, Exceptional, (3)
The price is ￥7,590
￥8,850 total
includes taxes & fees
Dec 22 - Dec 23
Hilton Garden Inn Hangzhou Xiaoshan
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About the neighborhood

Map
Shanyin Road, Xiaoshan District, Hangzhou, Zhejiang, 310000

What's nearby

  • Hangzhou Paradise Park - 4 min drive - 3.6 km
  • Hangzhou Polar Ocean World - 7 min drive - 6.6 km
  • Hangzhou Olympic Sports Center - 8 min drive - 8.2 km
  • West Lake - 13 min drive - 14.1 km
  • Hangzhou China Silk Town - 16 min drive - 16.7 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive
  • South Railway Station - 8 min drive
  • Hangzhou South Station - 10 min drive
  • Hangzhou Station - 22 min drive
  • People Square Station - 9 min walk
  • People's Square Station - 9 min walk
  • Hangfachang Station - 12 min walk

Restaurants

  • ‪丁哥黑鱼馆 - ‬2 min walk
  • ‪伯悦咖啡 - ‬2 min walk
  • ‪龙之家港式餐厅 - ‬2 min walk
  • ‪一招鲜本地鸡窝 - ‬5 min walk
  • ‪钱柜音乐酒吧 - ‬6 min walk

About this property

Holiday Inn Hangzhou Xiaoshan, an IHG Hotel

Holiday Inn Hangzhou Xiaoshan, an IHG Hotel puts you within a 15-minute drive of West Lake. Guests can visit the health club for a workout or grab a bite to eat at Coast Cafe, which is one of 2 restaurants and serves breakfast and dinner. Other highlights include a bar/lounge, a sauna, and a snack bar/deli. The property is just a short walk to public transportation: People Square Station is 9 minutes and People's Square Station is 9 minutes.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 417 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms
  • Conference space (7010 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • Sauna

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Coast Cafe - This restaurant serves breakfast and dinner.
Donghai Tang - This fine-dining restaurant serves lunch and dinner.
Circle Bar - This pub serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Hotel HANGZHOU XIAOSHAN
Holiday Inn XIAOSHAN HANGZHOU
Hangzhou Holiday Inn
Holiday Inn Hangzhou Xiaoshan Hotel
Holiday Inn Hangzhou Xiaoshan

Frequently asked questions

Does Holiday Inn Hangzhou Xiaoshan, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Hangzhou Xiaoshan, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Hangzhou Xiaoshan, an IHG Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Holiday Inn Hangzhou Xiaoshan, an IHG Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Holiday Inn Hangzhou Xiaoshan, an IHG Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Holiday Inn Hangzhou Xiaoshan, an IHG Hotel and nearby?
Holiday Inn Hangzhou Xiaoshan, an IHG Hotel has a sauna and a health club.
Are there restaurants at or near Holiday Inn Hangzhou Xiaoshan, an IHG Hotel?
Yes, there are 2 onsite restaurants.
What's the area around Holiday Inn Hangzhou Xiaoshan, an IHG Hotel like?
Holiday Inn Hangzhou Xiaoshan, an IHG Hotel is in Xiaoshan, a short 9-minute walk from People Square Station.

Holiday Inn Hangzhou Xiaoshan, an IHG Hotel Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Fifth time
The hotel is fine with spacious guest rooms and very friendly and helpful staff.It could do with a refurbishment ,but other than that I have nothing negative to say.
Anthony, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Not as expected
The hotel was not as expected, the check in process took a liitle long, not sure why when my reservation had already specified the "suite" I requested. After going upstairs to the rooms we were given I had to go back down because the room didn't have a bath tub which was one of the reasons I booked a suite. We were then given a room with a bathtub but it smelled weird, and unpaired. The plaster around the tub was peeling and the bathroom door wouldn't close unless you pushed and locked it. I think the entire room could do with a bit of updating. The one bright spot was the the bar, restaurant and breakfast buffet staff were very helpful and accomadating. For breakfast we had great service from Pankaj Bora. He was super helpful and very accomadating.
Jenna, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Wing Kong, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Will stay again
Hotel still maintains Holiday Inn standards if a little jaded around the edges. Service in all areas very acceptable. Lobby bar is great for the traveller offering excellent service and a good selection of bar food. Ideally located for local factories. Will stay again!
Terry, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Albert, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Reasonable for the price
The location is good. The hotel is next to the mall and walking distant to metro. The only problem is the limited choice for foods at the hotel restaurant.
Trinh, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stay in Hangzhou
Got in after midnight. Plenty of staff to check in. Check out was easy, too. Great selection for breakfast.
Marcus, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

The place was clean and comfortable. Check in and check out were fast and smooth.
Yuan Kun, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Terence, 1-night business trip
Verified Hotels.com guest review

6/10 Good

food is ok here not bad, less oil as compared to other places in china, cleanliness is not upto mark in the hotel
Verified Hotels.com guest review

8/10 Very Good

POOR ENGLISH
English is not their forte, they asked me if I wanted a good view and I was sent to the 21st floor, I thought about the great view,however,it was ugly due to the fact that I was looking at construction sites,and not only that but also noices due to work done.
Verified Hotels.com guest review

8/10 Very Good

Highly recommended
The hotel exceeded my exception. Very clean, comfortable room, staff was extremely helpful. I highly recommend staying here on your visit to Hangzhou.
Verified Orbitz guest review

8/10 Very Good

Good stay
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

6/10 Good

Good
Decent hotel at the price
Verified Hotels.com guest review

8/10 Very Good

Comfortable and Practical
Good hotel, centrally located . Everything about it is simply practical.
Verified Hotels.com guest review

6/10 Good

Alternative for an Hangzhou airport hotel
Good but short stay. Unfortunately no international TV channels in room and the wifi wasn't working in the gym, the hotel has been notified.
Verified Hotels.com guest review

8/10 Very Good

Great stay in Hangzhou
Excellent staff service. Though they are more proficient in Mandarin than English. Very enthusiastic. Eg. the concierge arranged an airport transfer for us, he made sure that all are taken of before we left for airport. Not much to see around the area. Good to take the metro to West Lake for sightseeing.
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

4/10 Fair

Not good for a business trip!
The reason I selected this Hotel was my previous experience.However, in the last three years it looks they have worsen.My room, in spite of the fact I requested NO SMOKING got filtered smoke.The TV was not working,only Chinese channels, only after my third complain I got an explanation of what to do. THE INTERNET SERVICES WAS SO POOR THAT I CHANGED ROOMS. I thought it was going to solve the issue.As a result my MOTHERBOARD GOT FRIED.Was it the Hotel, the Censors of their system? Not even SKYPE worked!! NEVER AGAIN!! I am not going back to that place!!
Verified Orbitz guest review

8/10 Very Good

Good.
Easy Book-in and check-out. Good breakfast, nice room. I extended my stay. But at a point it was difficult to find an English speaking staff.
Verified Hotels.com guest review

8/10 Very Good

Clean Hotel Near Metro Station
Hotel was clean and comfortable. Front desk staff, especially Eason, was super friendly and was able to communicate clearly in both Mandarin and English. Staff was timely in meeting our requests for extra towels and ice, in addition to satisfying our request to have non-smoking rooms. Tip: If you're in a time crunch, there's a BreadTalk bakery attached right to the hotel with equally friendly staff.
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review