2/10 Poor
Dec 17, 2024
Don’t even bother
The room was freezing, the bed was loud and hard, you could feel the springs, the pillows were little squares that were lumpy. All you can hear is the highway all night and the wind comes through the door and under the door. Slept for a few hours and then couldn’t move much as my back was killing me. They are very rude. The first room I went into had a huge chemical smell that gave me an instant headache, I went back to the front desk and he was super rude about me asking for another room. The next morning when I came to pack up my stuff to leave, he’s smoking by my door and then in a condescending tone “is THIS room better for you?” Yaaaa sure. No refunds no nothing. So I paid for a room I didn’t even stay in
Serena
Serena, 3-night trip
Verified Hotels.com guest review